Cresta Conversational Intelligence is an AI-powered product that analyzes 100% of customer interactions — across voice, chat, and digital channels — to surface insights about agent performance, customer behavior, and operational trends, and to power quality management, coaching, and agent training built on that same data. Rather than relying on manual sampling or keyword rules, the product uses large language models to understand conversation meaning, identify what drives outcomes like resoluti
Cresta AI Agent is an autonomous AI system for enterprise contact centers that handles customer interactions end-to-end across voice and digital channels. Agents operate within layered guardrails and a hybrid architecture that pairs LLM flexibility with deterministic controls. It uses LLMs to understand customer intent, navigate multi-step conversations, and resolve inquiries without requiring a live agent for every interaction. The product is built for high-volume environments where interactio
Cresta Agent Assist is an AI-powered, agentic assistant that augments every stage of an agent's work during customer interactions. It continuously understands both the conversation and the agent's screen, using that combined context to deliver personalized guidance, relevant knowledge, AI-generated responses, guided workflows, and automation in real time. Rather than requiring agents to search knowledge bases, navigate multiple applications, or remember complex processes, Agent Assist brings the
PrestaShop is an Open-source e-commerce solution powering more than 300,000 online stores worldwide
Restroworks’ cloud-based restaurant POS and management system is customizable for enhanced sales and customer loyalty with centralized menu management, real-time promotions, and secure transactions. Diverse payment options, optimized settings, and an intuitive interface prioritize customer convenience and data security. The open API facilitates streamlined operations, elevating customer experiences and promoting revenue growth.
Creative Automation for Marketing and Advertising allows brands and agencies to efficiently scale content production for global toolkits, performance creative, and market-specific campaigns. Creative Automation for Media is a product for publishers and platforms (such as ad networks and DSPs). It allows media owners and operators to create and activate premium and creative-first ad products.
Restaurant365 is a multi-unit Software as a Service (SAAS) that offers Accounting, Operations, Franchising, Catering and POS Integration in one solution.
Crestwood Associates, a Microsoft Dynamics Gold Certified Partner and 9-Time Microsoft Presidents Club member, as well as an Acumatica Gold Certified Partner, and Greentree Partner, brings your company the knowledge and experience it needs to implement, maintain, and update your small to medium business solution.
Thoropass offers expert-led, audit-ready penetration testing with tailored scoping, thorough manual testing, and clear remediation guidance. Backed by CREST-accredited specialists, Thoropass delivers high-quality reports and unlimited retesting to help teams improve security and meet compliance requirements efficiently. Ideal for organizations needing reliable testing across web, mobile, API, network, cloud, and AI/LLM environments.
OpenTable connects diners to restaurants with pioneering technology and offers the industry's most powerful restaurant discovery and management platform. Easy-to-use solutions help you fill seats, run consistently smooth shifts, grow guest relationships, and drive more revenue.
With SAP Crystal, you can create powerful, richly formatted, dynamic reports from virtually any data source, delivered in dozens of formats, in up to 24 languages.
iPad point of sale tableside ordering.
CareSmartz360 gives you control over every aspect of your home care business. Developed by technology experts in collaboration with Home Care Agencies, CareSmartz360 automates business processes and improves your operational and financial success.
Commission-free online ordering, built just for your restaurant.
Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.
Send orders from table-side to kitchen or bar instantly. Create your menu, design your floor plan, and run your restaurant - all from an iPad.