Thoropass Pentesting Reviews & Provider Details

I really appreciate how Thoropass Pentesting collaborates throughout the process, making it much easier and more seamless compared to other providers I've used. Their deliverables are top-notch, which really helps in understanding their findings, and the guidance they provide for remediation is exceptional. The team's expertise and the speed with which they help resolve issues are critical for us, especially as they're able to highlight solutions where our own research couldn't. The personal approach of the team, especially Andres and Josias, makes the entire experience simple and efficient from start to finish. Additionally, the thoroughness in addressing issues with various possible solutions and best practices without turning it into a prolonged task is immensely helpful. The package they offer feels comprehensive and worth the investment. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The communication and transparency of the Thoropass team. They kept us informed throughout the entire process, and the overall experience was excellent. We were also very happy with the final outcome, which fortunately was very positive. Review collected by and hosted on G2.com.

Nothing in particular. We had a very positive experience overall and didn't encounter any significant issues. Review collected by and hosted on G2.com.

I appreciate the communication and ease of use with the Thoropass Pentesting platform. The risk assessment and audit modules are also really helpful for us. Plus, expanded service integrations have been something I've liked in their offering. Review collected by and hosted on G2.com.

The customer service relationship could be better and improved. Better communication during the audit process is needed. Review collected by and hosted on G2.com.

The findings were clear, well prioritized and came with reproducible steps, so our engineers could verify and fix them without back-and-forth. The team was professional and responsive, and the report was useful both for developers and for sharing with stakeholders. Review collected by and hosted on G2.com.

Nothing significant. Scheduling the testing window and agreeing on scope took a little coordination at the start, but once that was set the engagement ran smoothly. Review collected by and hosted on G2.com.

Thoropass scheduled setup calls so we could meet with the pentest team and talk through the process. While they were reviewing, they kept us informed with in-progress updates, and then provided a review document after the initial test. The findings were well written and included detailed reproduction steps along with the mitigations we needed. The turnaround time for the retest was also quick. Review collected by and hosted on G2.com.

The lead time can be a bit long, so it’s important to schedule well ahead of time. Review collected by and hosted on G2.com.

In a world of AI the human interaction stands out. Having real people guiding the process - rather than a fully automated tool makes a meaningful difference. The team is responsive, easy to work with, and makes what could be a complex, technical process feel manageable. Review collected by and hosted on G2.com.

Nothing significant to report. The experience has been smooth and met our expectations. Like any service, there's always room to improve, but nothing major worth calling out. Review collected by and hosted on G2.com.

I appreciate Thoropass Pentesting's communication, particularly using Slack with daily updates, which has been a huge help for our team. The ease of onboarding with Thoropass Pentesting is also something I really like. Their communication and deliverables stand out as valuable aspects of their service, making it easier for us to address compliance for our SOC-2 report and maintain our trust center for customers. Review collected by and hosted on G2.com.

I've considered other providers due to the pricing of Thoropass Pentesting. I would suggest having a discounted price with continued use of the Thoropass audit platform. Review collected by and hosted on G2.com.

I appreciate Thoropass Pentesting for its ease of starting engagements and great communication right from the start with a dedicated Slack channel for pentesters. It's helpful that there's very little back and forth needed to get things rolling, and the testing begins on schedule and wraps up quickly, usually within three days. I value how Thoropass Pentesting seamlessly fits into our security and governance strategy by addressing the testing needs of multiple web and API endpoints quickly and efficiently. The final deliverables are excellent, and it was a relief to have the team handle requests smoothly, providing a separate Executive Summary along with the full detailed report. I also want to highlight the hands-off, white glove service, which was much appreciated, allowing me to initiate engagement and let the team manage the process, updating me only when necessary. Review collected by and hosted on G2.com.

For the final deliverable, I would've liked the Section 5 - Methodology from the full report included in the Executive Summary, as it would make a stronger audit artifact with the methodology included Review collected by and hosted on G2.com.

The pentest was thorough, and the team was responsive throughout. They explained the findings clearly and without jargon, and they helped us prioritize what actually mattered for SOC 2. Overall, the process was smooth and kept us on track for certification. Review collected by and hosted on G2.com.

Nothing major. At times, coordinating scheduling and timelines across teams took some back-and-forth, but the team was always quick to adjust and communicate clearly. Review collected by and hosted on G2.com.

Thoropass pentesting isn’t a check a box exercise. They actually dig deep and find real gaps for us to address. Review collected by and hosted on G2.com.

It’s not cheap, but that’s okay. I’m willing for pay for expertise. Review collected by and hosted on G2.com.