Products

Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.

Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

Portainer is a universal container management platform to deploy, configure, troubleshoot, and secure containerized applications across cloud, data center, edge, and Industrial IoT use cases. Portainer is trusted by customers across various industries, including financial services, information technology, manufacturing, energy, automotive, and healthcare, to simplify container adoption securely and with exceptional speed. Portainer offers the perfect blend of infrastructure versatility, self-ser

An intelligent platform that listens to customer phone calls to surface insights. Enabling you to increase sales, improve customer loyalty & ensure compliance.

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels

Collabor8online offers secure document sharing and virtual data room solutions.

Intermedia Contact Center (formerly Telax) offers the leading Cloud Contact Software as a Service solution (CCaaS) combining the most robust suite of features with carrier-grade reliability, and world class deployment and support services. Telax also enables Communications Service Providers to enter the lucrative Contact Center market, with innovative Turnkey Sales & Marketing solutions that allow them to start selling, now.

Red Hat® Quay container and application registry provides secure storage, distribution, and deployment of containers on any infrastructure. It is available as an add-on for OpenShift or as a standalone component.

Contacts+ is the most intuitive contact management app for professionals, teams, and small businesses. Easily manage your relationships with Contacts+

The Natterbox management portal gives control of voice

Minimus images radically reduce the amount of vulnerabilities that impact your cloud environment. Minimus builds images from scratch, directly from upstream project sources, with only the minimal software needed to run the app, dramatically reducing their attack surface. Minimus images are OCI compliant and you deploy by changing a single line in deployment files.

Azure Container Instances makes it easy to create and manage Docker containers in Azure, without having to provision virtual machines or adopt a higher-level service.

Cloud Contact AI is a multi-channel marketing channel that enables you to reach your audience on SMS, email, and voice all on one platform. Whether you're collecting on debt or alerting customers about upcoming deals, CCAI can help you deliver messages confidently on the platform your users are shown to engage with most. Also, you can text or email a group of contacts or send messages one by one with our intuitive inbox that supports real-time back and forth messaging. Follow up with a phone ca

AI-powered communications that redefines customer engagement for modern teams.

Azure Security Center provides security management and threat protection across your hybrid cloud workloads. It allows you to prevent, detect, and respond to security threats with increased visibility.

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytic

AWS Deep Learning Containers (AWS DL Containers) are Docker images pre-installed with deep learning frameworks to make it easy to deploy custom machine learning (ML) environments quickly by letting you skip the complicated process of building and optimizing your environments from scratch.

3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.