Muotohiomo is a Helsinki-based design agency creating sustainable quality solutions and customer-oriented human interactions.
Our quality processes and customer-oriented approach will make SRI your contractor of choice.
First Insight's platform is an AI-driven solution designed to empower retailers and brands by integrating customer feedback into every stage of the product lifecycle. By leveraging advanced analytics and machine learning, it enables businesses to predict demand, optimize pricing, and enhance product assortments, thereby reducing risks and accelerating profitable growth. The platform's core strength lies in its ability to transform consumer insights into actionable data, facilitating informed dec
Zivora is a women-led fashion and beauty brand dedicated to offering stylish, high-quality products at affordable prices. With a focus on sustainability and ethical practices, Zivora curates a diverse range of clothing and accessories that cater to various styles, sizes, and preferences. The brand emphasizes empowering women by providing fashion that promotes self-confidence and creativity while being environmentally responsible. By collaborating with ethically responsible brands and using susta
CloudLogico is a consulting firm specializing in delivering innovative and highly successful Salesforce solutions tailored to diverse customer needs. With over two decades of experience in CRM technology consulting, CloudLogico focuses on providing value-driven solutions that exceed client expectations. Their approach emphasizes understanding each customer's unique requirements and offering support and guidance to achieve success. Key Features and Functionality: - Tailored CRM Solutions: Desi
Discover actionable insights that improve customer loyalty, increase customer spend and help optimize your business efficiency by utilizing big data to better understand your customers and meet their needs. Advanced sensors, mounted discreetly on the ceiling, anonymously monitor the movements of customers and staff within your store; and convert this in to insights that can transform your business.
Customer Communications Management combines payments, billing and communications into an integrated, end-to-end platform. Business users can orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects.
KnowledgeBase helps you to manage your knowledge base, provide customer self-service and shift your support into a higher gear. KnowledgeBase is designed to help you organize, add and edit information and share it with both your team and your customers. With all the answers to hand, your agents can deliver solutions even faster. An external help center empowers customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free
eGain SelfService+AI enables organizations to provide distinctive, productive, and brand-aligned self-service experiences that enable breakthrough improvements in customer self-service effectiveness and adoption, while allowing seamless, context-aware escalations to live customer service or sales agents.
The rule to a successful business is the ability to provide customer support whenever possible. With Voiclet, you can take customers' calls wherever you are regardless of time and place, from their browsers to your phone directly. Voiclet also allows you to add different support agent to handle all questions any time, from the comfort of their own space. Voiclet supports calls from your website to your phone.
A secure enterprise social network that connects your business processes, enterprise applications, and content.
app EQ is an AI powered collaboration productivity suite that is an overlay technology on top of your existing SaaS stack, giving users the ability to initiate a conversation through Chat, Screen Recording Messages, Team huddles, and annotations. It works on all top SaaS applications used by customer-facing teams like Gainsight, Totango, Salesforce, Zendesk, Jira etcetera. Now cross-team collaborations can happen directly within the application for any account-related conversations, re
Simla.com is a multi-agent platform for sales and customer service in WhatsApp, Facebook, and Instagram. It allows you to convert your interactions with clients into sales. All your dialogs from various channels are combined in one window so that you won't lose a single message, chat, or client. Your sales agents can work simultaneously from anywhere around the world. Launch chatbots Create automated and instant replies Configure your dialog allocation rules Assign tasks and use noti
Feedbucket is an easy to use website feedback and bug reporting tool. Get a more effective feedback and bug reporting process for all web development and design projects. Using the Feedbucket tool a user can send annotated screenshots and screens recordings directly on the website they are reviewing. This is done without any installation needed on the client side. All feedback is collected in the Feedbucket interface as well as sent directly to any project management tool the user is working in
Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: ChurnFree. What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with