# Voiclet Reviews **Vendor:** Hamza **Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About Voiclet The rule to a successful business is the ability to provide customer support whenever possible. With Voiclet, you can take customers' calls wherever you are regardless of time and place, from their browsers to your phone directly. Voiclet also allows you to add different support agent to handle all questions any time, from the comfort of their own space. Voiclet supports calls from your website to your phone. ## Voiclet Reviews ### 1. Convenient and scalable Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Jean U. | Systems Engineer, Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Voiclet?** Voiclet gave me the chance to attend customer calls straight through my phone irrespective of my location. Voiclet gets rid of the necessity to have call center, I am able to answer numerous questions and increase satisfaction of customers. **What do you dislike about Voiclet?** Voiclet has very few options for customization of the calling experience. I cannot add my branding information or key information after choosing the pre-call greeting or on-hold message option. **What problems is Voiclet solving and how is that benefiting you?** Voiclet helps me in handling customer calls in a way I have never imagined. It provides a competent tool for free and mobile real time assistance, therefore enhancing the response and satisfaction rates. ### 2. Converting users into team members **Rating:** 4.5/5.0 stars **Reviewed by:** Abdullah Ali H. | Risk Management Specialist, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Voiclet?** This way I could take the customer calls straight to my phone regardless of my presence at the office. It permits me to be synchronized and offer constant coverage even in cases where I have to work from home. **What do you dislike about Voiclet?** The timely call drops have been an issue of concern throughout the exercise. One would have expected that some of the customer calls would be disconnected in mid-conversation and there were such incidences. **What problems is Voiclet solving and how is that benefiting you?** Voiclet minimizes the requirement of having a special office phone network; hence, my team can operate from any location with an internet connection. It can assist in helping us not to miss or overlook client calls while on the move. ### 3. Good and easy use **Rating:** 4.0/5.0 stars **Reviewed by:** Oscar C. | Customer support, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Voiclet?** The quality on the calls and the interface **What do you dislike about Voiclet?** Need to upgrade the time of response in the changes **What problems is Voiclet solving and how is that benefiting you?** This solve the use of a lot of phones in one system, this help to optimized the team ### 4. Great use and worked great for communitcasting **Rating:** 4.5/5.0 stars **Reviewed by:** Jason M. | Geotechnical Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Voiclet?** How quick and easy it was to use. Very usefull speech recognition tool **What do you dislike about Voiclet?** It wasn't to complcated but was very useful when learned **What problems is Voiclet solving and how is that benefiting you?** Communication and making it seemless - [View Voiclet pricing details and edition comparison](https://www.g2.com/products/voiclet/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A47%3A28+-0500&secure%5Bsession_id%5D=e9358e4e-db10-455b-bced-cb701af0dd79&secure%5Btoken%5D=d1288221a3d218fc37c55ea25c70e2c43d83825b2b4e500bd9ce62c5a00de316&format=llm_user) ## Top Voiclet Alternatives - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (326 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (84 reviews) - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.6/5.0 (32 reviews)