Search results for ToDesk

Support end users and unattended devices with remote keyboard, video and mouse control, integrated file transfer, and a variety of remote management capabilities. Automate routine tasks with built-in scripting and improve collaboration with the ability to run multiple concurrent connections to a single device.

Software that inspects quality and tracks progress so you can react in minutes, not months.

Jetdocs is a collaborative ticketing solution that standardizes workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Instead of relying on email inboxes or messaging threads, Ops and IT leads set up powerful no-code workflows in minutes with our innovative no-code Catalog Builder. Our web app fully integrates with your entire organization on Microsoft Teams and Slack to get your internal tickets, requests and approvals resolved quickly.

Strucsoft Wood is a wood framing plugin for Autodesk Revit®, built for architects, engineers, homebuilders, and offsite manufacturers who need to design, coordinate, and fabricate wood-framed structures accurately and efficiently, without leaving their Revit environment. Used across a wide spectrum of project types, Strucsoft Wood is equally suited for single-family and modular homes and large-scale multi-family structures. Users benefit from a template-based workflow that eliminates repetitive manual modeling: define framing configurations once, apply them project-wide, and move from architectural model to detailed structural framing in a fraction of the usual time. Walls, floors, ceilings, rafters, and trusses are all handled within the same environment. The software automatically detects openings, MEP penetrations, and structural intersections, applying the correct framing conditions around each, resolving coordination issues at the modeling stage before they become costly field problems. Strucsoft Wood's MultiLayer capabilities further accommodate complex wall assemblies containing sheathing, furring, clapboard, and structural layers simultaneously, supporting green building and energy efficiency standards across North America, Europe, and Scandinavia. For modular and prefab construction teams, the dedicated Modular workflow, including Quick Create, the Template Map, and the Modular Gather Sheets command, automates framing and shop drawing generation across all repeating Revit groups in one operation. Drawings are model-linked and update when the design changes, eliminating the maintenance burden of manually produced documentation. Strucsoft Wood also includes built-in engineering capabilities, with integrations for Forte by Weyerhaeuser, Sizer by WoodWorks, and BC Calc, allowing teams to size and analyze floor systems and beams based on Revit loads, construction conditions, and IBC or NBCC codes, directly within the same workflow. When the model is ready for production, export your models into Strucsoft's ONYX application, which connects to leading automated wood saws and panelizing machines from Weinmann, Randek and others - turning the Revit model into a direct manufacturing input. Shop drawings, bills of materials, and cut lists are generated within Revit, ready for the shop floor. Suitable for projects from entry-level homes to complex prefabricated multi-family structures, Strucsoft Wood is the tool of choice for timber construction teams that need their BIM model to connect directly to design, coordination, and fabrication.

Fano Labs is a language AI company specializing in developing advanced speech recognition and natural language processing technologies tailored for multilingual environments. Founded in 2015 as a spin-off from the University of Hong Kong, Fano Labs offers solutions that enable enterprises to enhance customer service, ensure compliance, and optimize various business operations. Their proprietary automatic speech recognition (ASR) model achieves over 90% accuracy, effectively handling complex language scenarios, including code-switching and regional dialects. Key Features and Functionality: - Multilingual and Mixed-Language Speech Recognition: Supports languages such as English, Mandarin, Cantonese, Hokkien, Bahasa Malaysia, Bahasa Indonesia, Thai, Vietnamese, French, and Arabic, with ongoing development for additional languages. - Automatic Language Detection: Identifies and processes multiple languages within a single conversation, ensuring accurate transcription and analysis. - Interaction Analytics: Analyzes customer interactions across various channels, including voice calls, live chats, and emails, to extract actionable business insights. - Agent Assist: Provides real-time guidance to customer service agents using AI-powered tools, enhancing service quality and efficiency. - Customer Experience Automation: Delivers smart customer service through omnichannel AI chatbots and speech-enabled IVR systems, improving customer engagement. - Speech-to-Text and Text-to-Speech Solutions: Offers real-time transcription services and generates human-like voices from text, enabling the creation of unique brand voices. Primary Value and Solutions: Fano Labs addresses the challenges enterprises face in managing multilingual customer interactions by providing high-accuracy speech recognition and language processing solutions. Their technologies empower businesses to: - Enhance Compliance: Automate the analysis of customer interactions to detect potential compliance risks, ensuring adherence to regulatory standards. - Improve Customer Satisfaction: Leverage AI-driven insights to understand customer needs better, leading to more personalized and effective service. - Optimize Operations: Automate workflows and processes, reducing manual effort and increasing operational efficiency. - Drive Business Growth: Uncover sales opportunities and business insights from customer interactions, facilitating informed decision-making and strategy development. By transforming complex, multilingual communication data into actionable insights, Fano Labs enables enterprises to maximize the value of every customer interaction, fostering growth and operational excellence.

emberNET: Take Control of Your Factory Floor, Without the IT Overhead Manufacturing plants run on a mix of decades-old equipment and new digital tools, and connecting them usually means expensive integration projects or ripping out systems that still work fine. emberNET solves that problem. It's a platform that sits between your factory floor and your business systems, giving you one secure, unified way to see, manage, and protect your operations, without replacing the equipment you already have. With emberNET, your existing PLCs, HMIs, SCADA systems, and edge devices (Siemens, Rockwell, CODESYS, and more) get connected into a single, secure network. New software and legacy systems can run side by side on the same infrastructure, so you can modernize at your own pace instead of on a vendor's timeline. If you run more than one line or site, emberNET gives you one dashboard to standardize deployment, push updates, and monitor everything, one line, one plant, or your whole footprint, instead of managing each location separately. Why customers choose emberNET: Ransomware resilience without the IT overhead. Most security tools try to catch attacks after they start. emberNET removes the conditions attackers depend on in the first place, so you get real protection without needing to hire a large IT security team. Compliance made simple. Automated controls and built-in audit trails make it easier to meet quality, traceability, and cybersecurity requirements (including frameworks like CMMC, HACCP, FSMA, and 21 CFR Part 11) without dedicated compliance staff. Protect what you've already invested in. emberNET works with the equipment you already own. There's no rip-and-replace, no starting over. Deploy it your way. On-prem, private cloud, hybrid, or fully offline/air-gapped, you choose the setup that fits your business, not the vendor's. Never locked in. With source escrow, you're never dependent on one vendor's survival to keep your operations running. The bottom line: emberNET gives plants the visibility, security, and control of a modern operation, while protecting the equipment and processes they already rely on every day.

Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.

Flexible Solutions for Publishing Workflow

Our main focus is to provide a best service that involved creating all of the designs, assets, and code required to implement an software application that runs on a mobile device.

CatBase: Top Dog in Data Publishing! Rapidly turn your database or spreadsheet data into a beautifully formatted publication such as a catalog, price list, directory - or any sort of data-based creation! Your publication can be created as a PDF, a Word document, and Adobe InDesign file, and can be saved in the database as an editable document.

Certainly is a Conversational AI Platform made for ecommerce businesses. At Certainly, we enable companies to deliver exceptional experiences and scale their growth using our next-generation AI technology. We’re making ecommerce personal: insights from zero-party data from conversations with visitors ensure fewer product returns, lower cart abandonment, and higher customer lifetime value.

LeadDesk is a software for contact centers and telesales designed to increase sales.

i-net HelpDesk is a comprehensive service management solution tailored for medium-sized enterprises, suitable for internal support, ITIL service desks, or as a ticketing system for external customer service. It is a fully web-based application that requires no additional software installation and is compatible with Windows, macOS, and Linux servers. The system is designed for quick and easy implementation without the need for on-site consulting or projects. Key Features and Functionality: - Web-Based Application: Operates entirely through web browsers, eliminating the need for additional software installations. - Cross-Platform Compatibility: Runs seamlessly on Windows, macOS, and Linux servers. - Progressive Web App Technology: Offers desktop integration via PWA, enhancing user experience. - Mobile Accessibility: Accessible on iPhone, iPad, and Android devices through web browsers, allowing ticket management on the go. - Form-Based Ticket Editing: Enables structured and efficient ticket management. - Customer Feedback Mechanism: Includes a rating function for both internal and external users to assess service quality. - Ad-Hoc Reporting: Provides tools for creating customizable reports with adjustable themes, layouts, and data sources. - Enhanced PDF Preview: Offers an improved preview feature for PDFs, facilitating parallel processing. - Flexible User Data Permissions: Allows for tailored access rights to user data, ensuring security and compliance. Primary Value and User Solutions: i-net HelpDesk streamlines service management processes for medium-sized businesses by providing a user-friendly, web-based platform that requires minimal setup and no additional software installations. Its cross-platform compatibility and mobile accessibility ensure that support teams can manage tickets efficiently from any location. The system's integration of ITIL best practices enhances service delivery, while features like form-based ticket editing, customer feedback mechanisms, and ad-hoc reporting empower organizations to optimize their support operations and improve customer satisfaction. By offering a comprehensive and flexible solution, i-net HelpDesk addresses the diverse needs of internal support teams and external customer service departments.

A software to manage and control help desk, a SaaS app, works with ticketing system, SLA, reports, knowlodge base and many features.

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD system offers a FULLY functional FREE plan suited for most businesses.

Reduce project risk and strengthen client relationships by automating processes that are critical for owner satisfaction and contract compliance.

Qualify subs and manage project risk General contractors can improve subcontractor qualification and analysis, mitigate risk sooner with automated recommendations, and integrate centralized risk workflows with bid management processes.

IntranetPro helps users see content that's relevant to them and encourages engagement.