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Milldesk

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2 reviews
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4.5
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Milldesk Reviews

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Jhony Alexander H.
JH
Jhony Alexander H.
06/14/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy, cheap and fast tool for Helpdesk

It is easy to use and the dashboard is so good, that we can see all information in one view. Milldesk is good for the people that never had use a Helpdesk tool.
Sebastian S.
SS
Sebastian S.
Asistente de Sistemas en Nexus Group – Global
12/17/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Milldesk has an effective help desk service to resolve issues

I like Milldesk for several reasons, it has a notification system that alerts you when you receive a ticket. I also like that the application has a text-to-speech input option enabled on the portal. Another feature that I like is that it allows you to create templates for emails, so that they can be sent automatically.

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HQ Location:
Miami, US

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@milldesk

What is Milldesk?

Milldesk is a comprehensive help desk and IT service management (ITSM) solution designed to streamline customer support and IT processes. It offers a range of features including ticket management, knowledge base, service level agreements (SLAs), and reporting capabilities to enhance the efficiency and effectiveness of IT support teams. With a focus on improving communication and organization, Milldesk aims to provide businesses with the tools necessary to resolve IT issues promptly and maintain high levels of customer satisfaction.

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