Products

DC Hub tracks 21,000+ data center facilities across 140+ countries in real-time. Features include: 🗺️ Interactive global map with facility locations ⚡ Land & Power analysis with FEMA zones, substations, fiber routes 📊 Market intelligence across 32+ global markets 🤖 AI-powered assistant for site selection 📈 Transaction tracking and news aggregation Built for hyperscalers, enterprises, and data center professionals making site selection decisions.

Workforce Wave is an AI voice agent platform built for businesses that can't afford to miss a call. Our AI receptionist handles inbound calls 24/7, books appointments, qualifies leads, and runs outbound calling campaigns — all without human staff. Used by medical practices, law firms, real estate teams, and home service companies, Workforce Wave integrates with Salesforce, HubSpot, GoHighLevel, Dentrix, and 20+ other platforms. HIPAA-compliant. Multilingual. No hold times. No missed opportunitie

Infercall is an AI-powered virtual receptionist that answers your business calls around the clock. Set up a working AI agent with its own phone number in 60 seconds - just paste your website URL and we generate a production-ready receptionist automatically. No code. No scripts. No training. No integrations. How It Works: 1. Describe your business - Paste your website URL or type a description 2. AI generates your receptionist - We analyze your business and create a production-ready agent 3. Ge

We're not your typical BPO. Boldr is a purpose-driven outsourcing company and the world's largest B-Corp-certified BPO and PEO. We have offices in the Philippines, Mexico, Canada, South Africa, and United States. What makes us different is the fact that we care, we give back, we nurture. First off, we invest in your teams so they can grow with your company and improve long-term results for both parties. Second, we invest our time and a percentage of our revenues back into the communities where

Premier CX is an award-winning creative customer touch point agency that reduces costs and increases customer contact opportunities for brands and businesses across every sector.

Make Your Contact Center a Satisfying and Secure Experience for Customers. Your customers want a great experience when they contact you. If you want to offer a more personal, satisfying and secure contact center operation, you've come to the right place.

Designed for your business. Rapidly deploy with move-in ready solutions, or quickly customize. From single cabinet to multi-Megawatt deployment, we've got you powered for success.

SpeechLog Retail by Globitel is an advanced solution designed to enhance the quality of customer interactions in retail environments. By integrating audio and video recording capabilities with AI-powered facial and vocal recognition technologies, it enables businesses to monitor and evaluate sales representatives' engagements with customers effectively. This comprehensive approach ensures that both verbal and non-verbal aspects of customer service are assessed, leading to improved service qualit

Knowledge-base software for the contact centre

nimbus Connect, part of the nimbus suite of products, is powered by a highly configurable and easy-to-use SaaS solution which delivers system controls to empower agents to better serve their customers and guarantee regulatory compliance. By facilitating optimised workforce connectivity with United States awarded Patented Access Controls (PAC) for platform control of telephony software, nimbus Connect transforms your end-of-life enterprise technology into the contact centre of the future.

Telenetix’s TxContact is an Omni-channel Contact Center Platform specifically designed and developed to enable Enterprises to engage with their customers seamlessly, track customer interactions over multiple channels by logging every interaction over every channel on a common CRM or a database, and implementing a workflow to streamline a transaction from start to end by assigning tasks to relevant support teams based on pre-defined business rules.

eFACiLiTY® Helpdesk and Knowledgebase system simplifies service request management by centralizing all configurable details into a unified solution. Our comprehensive helpdesk platform ensures seamless and convenient resolution of support requests for your team. With this system, you can easily track the complete history of actions, events, follow-ups, message exchanges, response times, and user feedback. This valuable information enables analysis and improvement of the helpdesk and calls resolu

Automation & insights of “Voice of Customer” Automate your call monitoring process with intuitive Contiinex Auto Audit Combining voice to text and speech analytics with AI & machine learning capabilities to extract critical business insights from every customer conversation Monitor 100% of customer conversations, flag & reduce any Compliance & Risk Vulnerabilities real time

calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions. Calldesk voice agents are in production in the customer services of COVEA, Enedis, La Poste, OUI.sncf, CNP Assu

Taalk is an advanced conversational AI platform designed to enhance communication and streamline customer interactions. Our AI-powered Conversational Agents will enable businesses to provide personalized support, automate tasks, and engage with customers effectively.

OneXtel is a leading CPaaS (Communication Platform as a Service) provider that offers seamless, end-to-end communication solutions. Our product offering includes channels like SMS, Voice, WhatsApp, Intelligent Chatbot, RCS, IVR and Email services tailored for businesses of all sizes. We take pride in empowering over 600+ enterprises, including esteemed clients like BHEL, Kissht, Rupeek, Capillary, KESCO, Magicpin and many more, to enhance their communication strategies and drive business growth

Radical Human Intelligence™️ is a transformative AI platform revolutionizing customer engagement. With cutting-edge, patent-pending technology, it identifies and addresses key challenges, offering a shield against the impact of "cancel culture." The platform introduces the exclusive Cancel Culture Check-Up™️ and Brand Sensitivity Score™️, delivering actionable trend reports for strategic guidance. Radical Human Intelligence™️ empowers brands to redefine strategies intelligently and engage with a

Digital Messaging & Voice CX Outsourcing Solutions OutPLEX offers a full suite of omnichannel solutions to provide CXaaS to your customers. From traditional voice solutions to the latest in messaging and automation technologies, our engagement experts combine high tech with a human touch to provide seamless experiences resulting in the highest customer satisfaction across the industry. Through an award-winning combination of hiring agents with subject matter expertise in your industry, imp

Jarabot is an AI-first omnichannel contact center that automates customer support and actively drives revenue. Using native Voicebots, Mailbots, and Chatbots, it resolves up to 75% of routine inquiries instantly and recovers abandoned carts across 90+ languages.

Compass by Chordia is a conversation intelligence solution that helps customer-facing teams evaluate and act on evidence from customer conversations at full scale. It connects to existing CCaaS, CRM, help desk, video conferencing, and VoIP systems including Five9, HubSpot, Nextiva, NiCE, Salesforce, Zoom, Microsoft Teams, Google Meet, RingCentral, and more. It analyzes 100% of customer interactions across more than 80 languages, evaluating human and AI agents against the same criteria. Built fo