--- title: Infercall Reviews meta_title: 'Infercall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Infercall works for a business like yours. date_modified: '2026-06-22' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Infercall Reviews **Vendor:** Infercall **Category:** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Infercall You're on a job. Your phone rings. You let it go - you're elbow deep in pipework. That was a $500 job. The caller moved on to the next plumber. This happens every week to almost every tradie, hairdresser, and small business owner who works with their hands. And the standard fix - a voicemail box or a part-time receptionist - either loses the call entirely or leaves you following up on messages that never convert. Infercall is an AI phone agent that answers every call, in your business name, with a natural voice - and handles the entire conversation: tells callers your rates, answers common questions, books appointments into your calendar, and qualifies leads before they hang up. It works 24/7, including after hours and weekends. You come back to a full transcript and a confirmed booking, not a voicemail to chase. What makes it different Most AI phone tools on the market work in stages: they transcribe what the caller says (speech-to-text), send that text to an AI model, generate a response, then synthesise it back to speech. There's a beat of silence on every turn - callers can feel it, and it makes the experience feel robotic. Infercall is a real-time voice AI. Audio goes in, the AI processes it, and responds in the same moment a person would - with natural pauses, the right intonation, and no awkward gaps. Callers don't know they're talking to software. This isn't a feature claim - it's an architectural difference that callers notice on the first call. Beyond the voice, Infercall handles the full job: it knows your pricing, your availability, and your booking logic. It won't quote the wrong rate or double-book a slot. Every conversation is stored as a searchable transcript in your dashboard. Features • Real-time voice AI (not STT-then-TTS) • Appointment booking into your calendar - confirmed to the caller before the call ends • Custom knowledge: your rates, service areas, FAQs, and availability • Lead qualification: filters time-wasters, routes high-value callers directly to you • Full call transcripts, stored and searchable in your dashboard • 30 voice options - pick a tone that fits your brand • 22 languages supported - English (AU, US, UK), Spanish, French, German, Japanese, and more • Dashboard: see every call, outcome, and lead in one place • No hardware. No app downloads. Forward your existing number and it's live. • Setup in 60 seconds Pricing • Starter: $5/month - 50 minutes • Standard: $49/month - 500 minutes (most popular for SMBs) • Business: $149/month - 1,750 minutes No per-call fees. No overage surprises. No setup cost. No contract — cancel anytime. - [View Infercall pricing details and edition comparison](https://www.g2.com/products/infercall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-15+09%3A10%3A00+-0500&secure%5Bsession_id%5D=ae0e6da8-9d68-4cf7-8fde-9637b7fe3521&secure%5Btoken%5D=8f85c50f0126b8b84fbd9e72b8ce6890cf0286f4f780c1553313663fff8dee59&format=llm_user) ## Infercall Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech - Generative AI **Voice Recognition - AI Voice Assistants** - Voice Recognition **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Security and privacy - AI Voice Assistants** - Encrypted communication **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Compatibility - AI Voice Assistants** - Cross platform compatibility ## Top Infercall Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,596 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,507 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,363 reviews)