# Infercall Reviews
**Vendor:** Infercall  
**Category:** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)
## About Infercall
You're on a job. Your phone rings. You let it go - you're elbow deep in pipework. That was a $500 job. The caller moved on to the next plumber. This happens every week to almost every tradie, hairdresser, and small business owner who works with their hands. And the standard fix - a voicemail box or a part-time receptionist - either loses the call entirely or leaves you following up on messages that never convert. Infercall is an AI phone agent that answers every call, in your business name, with a natural voice - and handles the entire conversation: tells callers your rates, answers common questions, books appointments into your calendar, and qualifies leads before they hang up. It works 24/7, including after hours and weekends. You come back to a full transcript and a confirmed booking, not a voicemail to chase. What makes it different Most AI phone tools on the market work in stages: they transcribe what the caller says (speech-to-text), send that text to an AI model, generate a response, then synthesise it back to speech. There's a beat of silence on every turn - callers can feel it, and it makes the experience feel robotic. Infercall is a real-time voice AI. Audio goes in, the AI processes it, and responds in the same moment a person would - with natural pauses, the right intonation, and no awkward gaps. Callers don't know they're talking to software. This isn't a feature claim - it's an architectural difference that callers notice on the first call. Beyond the voice, Infercall handles the full job: it knows your pricing, your availability, and your booking logic. It won't quote the wrong rate or double-book a slot. Every conversation is stored as a searchable transcript in your dashboard. Features • Real-time voice AI (not STT-then-TTS) • Appointment booking into your calendar - confirmed to the caller before the call ends • Custom knowledge: your rates, service areas, FAQs, and availability • Lead qualification: filters time-wasters, routes high-value callers directly to you • Full call transcripts, stored and searchable in your dashboard • 30 voice options - pick a tone that fits your brand • 22 languages supported - English (AU, US, UK), Spanish, French, German, Japanese, and more • Dashboard: see every call, outcome, and lead in one place • No hardware. No app downloads. Forward your existing number and it's live. • Setup in 60 seconds Pricing • Starter: $5/month - 50 minutes • Standard: $49/month - 500 minutes (most popular for SMBs) • Business: $149/month - 1,750 minutes No per-call fees. No overage surprises. No setup cost. No contract — cancel anytime.






- [View Infercall pricing details and edition comparison](https://www.g2.com/products/infercall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-16+06%3A44%3A37+-0500&secure%5Bsession_id%5D=415c58d1-93cc-4d47-a4fe-ba3353095411&secure%5Btoken%5D=a5736cdfb0e4799734c0d1da898e17dd43f3cc2e7c37a2486ad58a052d594b03&format=llm_user)

## Infercall Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Voice Recognition - AI Voice Assistants**
- Voice Recognition

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Speech Synthesis - AI Voice Assistants**
- Speech Synthesis
- Customizable speech
- Multiple voice actions

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Security and privacy - AI Voice Assistants**
- Encrypted communication

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Compatibility - AI Voice Assistants**
- Cross platform compatibility

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

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