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Workforce Wave

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Serving customers since
2022

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HQ Location:
Mount Pleasant, US

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What is Workforce Wave?

Workforce Wave is an AI-powered virtual receptionist built for small and mid-size businesses that can't afford to miss a call. When a customer calls and no one picks up, Workforce Wave's AI voice agent answers in seconds, qualifies the caller, and books appointments directly onto your calendar — all without human intervention. The product is purpose-built for industries where a missed call is a missed job: HVAC and plumbing contractors, dental and medical-spa practices, legal offices, and salons. In trades and service businesses, leads that hit voicemail are overwhelmingly lost — callers move on to the next result. Workforce Wave closes that gap by providing a live-sounding, conversational AI that handles inbound calls 24 hours a day, 7 days a week. Key capabilities include real-time appointment booking, missed-call capture and callback workflows, call transcripts and summaries delivered after each call, and scripts that can be tuned to match the language and intake process of each industry. The system integrates with standard CRM and calendar tools so booked appointments appear where your team already works. Pricing is straightforward: $399 per month with a one-time $399 setup fee. There are no per-minute usage tiers or hidden overage charges at the standard plan level. Workforce Wave is headquartered in Mt. Pleasant, SC, and is designed to serve owner-operated businesses across the United States that want to capture more of the leads they are already paying to generate. Website: https://www.workforcewave.com

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Year Founded
2022