Products

MosaicVoice is an AI-powered platform designed to enhance contact center operations by providing real-time agent assistance and automated quality assurance. By integrating seamlessly with existing dialers, MosaicVoice delivers dynamic guidance during customer interactions, ensuring conversations are accurate, compliant, and empathetic. This solution accelerates agent training, simplifies complex workflows, and maintains high-quality customer experiences across various industries, including healt

Isara is an independent monitoring and QA layer for AI agents. As companies hand customer support, customer success, and financial interactions over to AI, the only record of what those agents actually said and did usually lives inside the platform that sold you the AI — the same platform that grades its own performance. Isara gives you an independent view. Isara connects in minutes (no code changes) and analyzes every interaction across major customer service platforms — not a sample. It surfac

BeepCall.ai positions itself as a holistic Conversational Artificial Intelligence solution specifically engineered for automating business communications. Unlike traditional text-based chatbots or archaic IVR (Interactive Voice Response) systems that force users to "press 1 for sales," BeepCall leverages advanced Large Language Models (LLMs) and ultra-low latency voice synthesis to maintain fluid, natural, and human-like conversations in real-time. Its core value proposition lies in the ability

SupportDeskLLP is a remote customer support and virtual assistance agency helping businesses deliver reliable, professional, and scalable support. We specialize in email handling, live chat support, order management, CRM updates, and back-office assistance. Our team focuses on clear communication, quick response times, and a customer-first approach to ensure every interaction builds trust and satisfaction. Whether you’re a startup or a growing business, SupportDeskLLP works as an extension of y

Ready Call Center (RCC) is the pioneer of the Call Center (CC) industry in Belize. Started in 2005 with 60 employees, since then RCC has grown to over 900 employees making it the largest employer in the country. RCC specializes in providing a range of Customer Relationship Management (CRM) services to companies in the United States. We not only excel in providing Customer and Tech Support Services, Back Office Support but also Vertical Specific Services. RCC provides continuous training to its a

Most support teams only review a small sample of customer conversations. That means they miss the full picture: - where agents are giving wrong or inconsistent answers - where policies are unclear - where customers are getting stuck - and where product or ops issues keep coming up Revelir helps companies review 100% of their customer service interactions at the standard of a human QA analyst. Our AI scores every conversation against your own QA scorecard, with evidence for every judgment. You

Call Mirror is a call evaluation service that stress-tests how a business's front desk and sales team handle inbound prospect calls. Caller personas place realistic calls posing as real customers — a med spa lead pricing a treatment, a patient trying to book an appointment, a shopper at a car dealership — then every call is scored against a detailed rubric and returned the same day as a shareable report with the recording and specific coaching recommendations. Beyond one-off evaluations, Call Mi

Commbots is an Omni channel solution for businesses to communicate with their customers from multiple channels on unified platform, it offers Workflow Automation, Integrations with CRM, AI and Human handover. Also its an excellent Whatsapp marketing and engagement solution.

WiseAudio is an AI-powered call quality assurance platform that automatically analyzes 100% of business's phone calls against business' own quality standards. Instead of manually reviewing a small sample of recordings, teams get full coverage, consistent scoring, and actionable insights into conversation trends. WiseAudio transcribes calls and uses large language models to evaluate them, with time-stamped references so businesses can verify exactly how each assessment was made. It integrates dir

Taqnyat is a Saudi-based cloud communications provider that enables businesses to connect with customers through SMS, WhatsApp Business API, email, voice, chatbots, and communication APIs. Its platform helps organizations automate notifications, OTP verification, customer engagement, and marketing campaigns with reliable, scalable messaging services.

AI QMS by Omind is an AI-powered call center quality management software that automates QA processes across voice and digital channels. Designed for BPOs and customer service teams, it replaces manual evaluations with real-time, AI-driven interaction scoring, sentiment analysis, and compliance monitoring. Using Natural Language Processing (NLP) and speech analytics, AI QMS evaluates up to 100% of customer interactions—analyzing tone, intent, empathy, and script adherence with precision. The pla

Altiam CX specializes in nearshore customer experience and team extension solutions, providing businesses in Latin America and the US with expert professionals to bridge operational gaps. Their services are tailored for small to medium-sized businesses, large organizations, emerging startups, and fast-growth tech companies. By focusing on cost advantages and exceptional bilingual talent, they help clients achieve significant operational cost savings and faster launches. Altiam CX aims to be a de

Arya is an advanced AI engine built to optimize business operations, enhance customer experience, and drive intelligent decision-making. Inspired by Aryabhata’s precision and analytical foresight, Arya empowers organizations with actionable insights, automated workflows, and predictive intelligence to improve efficiency and performance across teams. Key Capabilities: Quality Auditor: Analyzes agent-customer interactions with structured scoring to ensure compliance, communication quality,

Voice agent QA for teams who can’t afford broken calls, compliance gaps, or production failures. Simulate thousands of conversations, validate legal requirements, and monitor what’s actually happening in the real world.

OptiCall Solutions is an AI-powered call center analytics platform that analyzes customer calls to improve sales performance, support quality, QA automation, and compliance.