Products

SANDSIV gives companies the power to reimagine the organization around customers, deliver greater value, and generate stronger revenue with an enterprise-grade – end-to-end – fully integrated and secure Voice of the Customer software solution. sandsiv+ gathers and harmonizes customer data from any direct or indirect channel, creating an invaluable repository of customer intelligence. AI-powered analytics deliver actionable, easy-to-use insights in real time to key personnel, empowering organizat

The Modulate platform is a comprehensive voice intelligence suite that enables teams to analyze live or recorded audio at scale, and surface reliable, actionable insights. Powered by Velma, the leading voice understanding AI model, you can detect and prioritize signals beyond text - fraud risk, customer distress, synthetic voice, escalation and trends - with transparent, auditable outputs. The platform's lightweight web console lets you configure Velma, upload recordings, and review time-stamped

Deepdub is an AI-driven platform revolutionizing content localization by providing high-quality, emotionally resonant dubbing and voice-over services at scale. Utilizing proprietary emotive Text-to-Speech (eTTS™) technology, Deepdub enables creators to seamlessly translate and adapt their content for global audiences while preserving the original emotional intent and voice characteristics. Key Features and Functionality: - Emotive Text-to-Speech (eTTS™): Generates lifelike, emotionally adaptiv

NotebookAI Podcast is an innovative platform that leverages advanced artificial intelligence to transform written content into dynamic, professional-quality podcasts. By converting text notes, documents, and articles into engaging audio narratives, it revolutionizes content creation, making it more accessible and efficient for users across various domains. Key Features and Functionality: - AI-Powered Content Generation: Automatically converts text-based content into structured podcast episodes

SpeechLog Retail by Globitel is an advanced solution designed to enhance the quality of customer interactions in retail environments. By integrating audio and video recording capabilities with AI-powered facial and vocal recognition technologies, it enables businesses to monitor and evaluate sales representatives' engagements with customers effectively. This comprehensive approach ensures that both verbal and non-verbal aspects of customer service are assessed, leading to improved service qualit

DataVoice develops solutions that record, manage, re-create and analyse voice, screen and text interactions, enhancing the process of communication between companies and their customers, assisting them to mitigate risk and optimise workforce productivity to ensure quality interactions.

Deepdub's Voice API is an enterprise-grade solution designed to bring AI agents to life with emotionally adaptive, humanlike speech. Leveraging Deepdub's proprietary Emotive Text-to-Speech (eTTS™) technology, the API delivers real-time, expressive voice generation that supports over 100 languages and dialects. This enables AI agents to engage users with natural, context-aware interactions, enhancing user experience across various applications. Key Features and Functionality: - Real-Time

Automation & insights of “Voice of Customer” Automate your call monitoring process with intuitive Contiinex Auto Audit Combining voice to text and speech analytics with AI & machine learning capabilities to extract critical business insights from every customer conversation Monitor 100% of customer conversations, flag & reduce any Compliance & Risk Vulnerabilities real time

Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and

Build your Story, your way, everywhere. Showcase your brand and business using Web technology to drive engagement and increase sales with interactive Web Stories. We custom design and build your story end-to-end using your existing videos and media assets, saving you time and resources.

SpeechLog AI Analytics is an advanced solution designed to transform raw audio data from contact center interactions into actionable insights. By converting speech into text, it enables businesses to analyze customer conversations, monitor agent performance, and enhance overall service quality. This tool empowers organizations to derive valuable business intelligence, optimize operations, and improve customer satisfaction. Key Features and Functionality: - Speech-to-Text Conversion: Accurately

AudioShake is an AI-driven platform that revolutionizes audio processing by enabling users to separate any recording—be it music, dialogue, or film—into its individual components, such as vocals, instruments, and effects. This technology empowers professionals across the music, film, and broadcast industries to remix, remaster, and repurpose audio content with unprecedented precision and ease. By transforming static audio files into editable and interactive elements, AudioShake opens up new crea

Customer-relation departments and executive management use Batvoice to boost sales and customer satisfaction, and save costs by automating scorings (compliance & satisfaction) and coaching. Batvoice is a unique AI that transcribes service calls content & picks-up on emotional cues to turn topics and paint points into best actions to improve results. It's plug & play, multilingual, with a multi-sectoral approach.

Wan2.2 S2V AI is an advanced speech-to-video generator that transforms audio inputs into high-quality video content. Designed for filmmakers, content creators, and developers, it leverages cutting-edge S2V AI technology to produce professional-grade videos from speech, surpassing basic talking head animations. Key Features and Functionality: - Cinema-Quality Output: Utilizes a 14-billion parameter model to deliver film-grade video generation. - Advanced Motion Control: Offers precise environme

The customer is the center for any company that wants to be relevant in the market. Listening, understanding, learning and offering unique and consistent multichannel Customer Experiences is a challenge that DatapointEurope responds to via efficiency and profitability.

Predictive customer Retention Solution is an end-to-end solution to supercharge your customer retention program, by leveraging your contact center as the source of breakthrough churn intelligence and also as a strategic channel to proactively retain your at-risk customers before they cancel.

Conversation intelligence for Healthcare

Score AI helps CX leaders automatically audit 100% of customer interactions to automate the QA and Training process. Extract key insights with custom scorecards to enable personalized coaching for agents and make data-driven business decisions.

NextLevel.AI is a set of human-like, fully adaptable AI voice agents that optimize workflows, enhance customer experiences, and deliver deep, actionable insights. Whether for enterprises, startups, or small businesses, this powerful solution streamlines complex processes, allowing companies to focus on what matters most: growth and innovation. What Sets NextLevel AI Apart? – Conversational AI – Human-like conversations with users, agents process and respond to queries in real-time, delivering i

PerformLine is a marketing compliance company bringing SaaS automation and scale to companies.