Products

Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

VirtualLogger provides call recording, quality monitoring, post-call surveys and e-coaching technology to contact centers on a hosted basis.

Optro's modern connected risk platform is designed to elevate your teams, engage the front lines of your business, and help you leverage risk as a strategic driver. At the heart of our connected risk architecture is a unified data core that centralizes your organization's risks, controls, policies, frameworks, issues, and more. The core is surrounded by a set of powerful platform capabilities, including collaboration, automation, a robust workflow engine, business intelligence, and a highly exte

Our next-generation firewall classifies all traffic, including encrypted traffic, based on application, application function, user and content. You can create comprehensive, precise security policies, resulting in safe enablement of applications. This lets only authorized users run sanctioned applications, greatly reducing the surface area of cyber attacks across the organization.

Zultys Integrated Contact Center (ICC) is a comprehensive solution designed to optimize contact center operations by efficiently managing high volumes of customer interactions. Available as both web-based and desktop applications, ICC offers a suite of features aimed at streamlining processes and enhancing the customer experience. It caters to customer service departments of varying sizes and call volumes, providing tools to improve productivity and effectiveness. Key Features and Functionality

Coding Invaders by MentorsPro is a leading provider for online professional education in Data Science, Data Analysis, Programming and Management in IT. With 5000+ students from all over the world and trained employees from big companies like Greenpeace, Metro Cash & Carry, Procter & Gamble, Cisco, Danone, Fortum, Sanofi, Johnson & Johnson, Coding Invaders became the biggest data and computer sciences online university in Europe and Russia over just a few years. What makes us differ

Curtain LogTrace is an enterprise file activity monitoring solution. It tracks user actions: create, copy, move, delete, rename, print, open, close, save. Includes source/destination paths and disk type. Perfect for monitoring user file activities. It logs user activities, USB use, and file activities, aiding in security compliance. It identifies unauthorized actions, tracks behaviors, and captures event details. Admins can customize log settings per user group for targeted info. It records use

Contact Center AI Delight your customers with human-like AI-powered contact center experiences, lower costs, and free up your human agents' time. Contact Center AI enables you to do just that.

With a global data collection engine, artificial intelligence-based analysis, and automated remediation, the ZeroFOX Platform protects you from cyber, brand and physical threats on social media & digital platforms.

With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

Supremo is an easy-to-use solution for remote desktop control and support allowing to access a remote PC/server or host a Meeting session.

Experienced advisors from Atlassian

VQ Online™ was developed over the last 20 years working with some of N.A.’s leading brands and the contact centers who support them. VQ Online™ streamlines the QA process across channels and functions to maximize the insight gathered to drive even greater results ... and free up valuable QA analysts’ time.​VQ Online™ is great for: (1) Large, multi-site, multi-channel centers or BPOs with internal and/or external QA functions that want to expand and/or consolidate QA results across all channels/s

By developing our solutions, we have utilized our many years’ experience gained from implementing hundreds of contact centers.

LeanIX, an SAP company, is a provider of Enterprise Architecture solutions that drive and manage IT landscape modernization and continuous business transformation. Our software-as-a-service solutions offer you the ability to create transparency, visualize, evaluate, and manage the transition to your target IT architecture. Start now and utilize a data-driven and automated approach enhanced with AI, to make informed decisions and collaborate more effectively.

Notejoy is a real-time document collaboration tool designed to bring an editor with intuitive organization and powerful search.

Evereye screens, verifies and guarantees your online orders so you can sell and ship with confidence.

Shelf is a content sharing platform designed to help distributed teams organize, declutter, and instantly find their most important resources in one place.

The smartest meeting assistant that records, transcribes, and analyzes your conversations to provide smart summaries and actionable insights.

Userful Infinity is a software-defined workplace operations and observability platform that unifies real-time data aggregation and distribution across enterprise environments. Designed for mission-critical operations, it supports on-prem, private cloud, and air-gapped deployments using non-proprietary hardware. Infinity includes integrated applications for control rooms, dashboards, operator workstations, digital signage, and collaboration rooms—enabling faster decision-making and streamlined op