2026 Best Software Awards are here!See the list
iDenfy

By iDenfy

4.9 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with iDenfy?

iDenfy Reviews & Product Details

Pricing

Pricing provided by iDenfy.

Basic

$1.35
100 Verification Per Month

iDenfy Integrations

(4)
Verified by iDenfy

iDenfy Media

iDenfy Demo - Dashboard
ID verification session creation page
iDenfy Demo - User interface - ID document selection
Select ID document type for ID verification
iDenfy Demo - User interface - Instructions
Instructions for ID capturing
iDenfy Demo - User interface - Instructions
Instructions for face capturing
iDenfy Demo - User interface - waiting window
Waiting for the human supervision page
iDenfy Demo - Dashboard
ID verifications list
Play iDenfy Video
Play iDenfy Video
Play iDenfy Video
Product Avatar Image

Have you used iDenfy before?

Answer a few questions to help the iDenfy community

iDenfy Reviews (226)

Reviews

iDenfy Reviews (226)

4.9
226 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its fast verification and user-friendly interface, which streamline the onboarding process and enhance compliance with KYC and AML regulations. The integration is noted as straightforward, allowing businesses to implement identity checks efficiently. However, some users mention that costs can increase significantly with higher verification volumes.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
MV
Head of Compliance
Small-Business (50 or fewer emp.)
"iDenfy Streamlines High-Risk Verification with Real-Time Alerts and Flexible API"
What do you like best about iDenfy?

iDenfy handles high-risk verification scenarios well. It brings AML screening, PEP checks, and adverse media filtering together in one place, which makes the process easier to manage. The real-time alerts help us respond quickly when potential issues come up. The API is also flexible enough to support custom workflows without getting in the way. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Some features feel geared more toward experienced compliance teams, which can make the product a bit harder to navigate at first. I’d like to see the training materials expanded, with more guidance to help newer users get up to speed. Review collected by and hosted on G2.com.

"Secure and user-friendly verification solution"
What do you like best about iDenfy?

I find iDenfy very easy to use and appreciate the high security, as only live recordings can be made. This ensures that it is indeed the person who is to be verified. I particularly like the options to increase or decrease security at any time, which provides me with additional security. I also find the function to add proof of address very useful, as it allows me to ensure that the person still lives at the specified address. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

So far, I think the expiration period of one year for already paid verifications is not okay and should be abolished. Maybe lower the prices. Review collected by and hosted on G2.com.

Aziah A.
AA
ADmin & HR Exec
Small-Business (50 or fewer emp.)
"iDenfy offers smooth onboarding and accurate KYC checks with AI, biometrics, and human verification."
What do you like best about iDenfy?

iDenfy stands out for its user-friendly interface, making the identity verification process smooth and accessible. It delivers fast and accurate results through a combination of AI and human checks, ensuring both speed and reliability. The platform supports a wide range of global ID documents and meets strict compliance standards like GDPR and AML. Its seamless integration options also make it easy to adopt across various business environments. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

One of the main drawbacks of iDenfy is that its pricing may be less accessible for smaller businesses with limited budgets. In certain edge cases, such as poor lighting or damaged documents, the system can produce false negatives. While integration is flexible, customisation of the user-facing interface may be somewhat limited. Additionally, its performance depends heavily on a stable internet connection, especially during live verifications. Review collected by and hosted on G2.com.

EB
Compliance Manager
Financial Services
Small-Business (50 or fewer emp.)
"iDenfy Makes KYC/AML Compliance Seamless Without Slowing Onboarding"
What do you like best about iDenfy?

iDenfy helps us meet our KYC and AML requirements without slowing down onboarding. The document verification works well across different regions, and the biometric checks help catch risky cases early. When we run into edge cases, the manual review option is useful. The alerts have also been reliable for our day-to-day monitoring. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Manual queues can slow down during peak periods, which can be frustrating when things get busy. The interface also feels fairly basic and could be more polished. Review collected by and hosted on G2.com.

CB
Chargeback Operations Analyst
Small-Business (50 or fewer emp.)
"Identity checks for reducing suspicious activity"
What do you like best about iDenfy?

The document scanning feature is both fast and accurate, allowing us to review customers efficiently. Biometric checks are straightforward and user-friendly, making the process easy for our users. The risk scoring provides valuable insight into which profiles may require more thorough examination. Additionally, the integration with our onboarding system works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Occasionally, certain rare documents require more time for verification, which can delay some cases. Improving the speed of manual reviews would be beneficial. Review collected by and hosted on G2.com.

Mario David T.
MT
Chief Compliance Officer
Small-Business (50 or fewer emp.)
"Seamless KYC Solution with Stellar Support for Startups"
What do you like best about iDenfy?

I appreciate the smooth and quick setup process, supported by a very helpful and friendly iDenfy team. Their automated checks for regulatory compliance, including email, sanction, and web checks, are incredibly beneficial. The quality of service, flexibility in meeting our needs, and customer service are top-notch. Moreover, iDenfy's ability to meet specific needs, ensures confidence in their service. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

I would like all of their plans to cover data storage for at least 5 years, as this is the minimum that regulators typically require. Review collected by and hosted on G2.com.

AR
IT Administrator
Mid-Market (51-1000 emp.)
"ID Checks That Don’t Slow Us Down Anymore"
What do you like best about iDenfy?

As an IT Administrator, I really appreciate how seamless the integration was with our existing systems. The API is well-documented, and setting up the verification workflows only took a short time. The platform provides reliable identity verification with strong fraud detection, and the dashboard makes it easy to monitor user activity in real time. I also like that iDenfy covers multiple compliance requirements (KYC/AML), so we don’t need to rely on separate solutions. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

The only drawback I’ve noticed is that sometimes the verification process can take a bit longer for users with lower-quality ID scans. Review collected by and hosted on G2.com.

HA
Account Executive
Small-Business (50 or fewer emp.)
"Smoothest KYC Experience We Have Used So Far"
What do you like best about iDenfy?

The document and biometric verification process is both quick and precise, which has greatly minimized the friction we used to experience during onboarding. The platform integrates seamlessly with our current onboarding flow via APIs, and its global ID coverage is outstanding. Ongoing fraud monitoring has enabled us to identify and address risky profiles before they pose a threat. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

The cost of extra advanced checks can rise significantly if there is a sudden increase in the number of users. Review collected by and hosted on G2.com.

EN
IT Infrastructure Scheduler
Small-Business (50 or fewer emp.)
"Onboarding New Clients without any hassle !"
What do you like best about iDenfy?

iDenfy’s KYC and ID verification process is impressively efficient. The AI quickly reviews documents and performs facial recognition within seconds, which significantly cuts down on the need for manual checks. I also value the ability to customize compliance rules for various regions, as this helps ensure complete alignment with local regulations. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Some ID types from less common regions may require more time to verify, and at times, the instructions for retrying can be unclear for end-users. Review collected by and hosted on G2.com.

EM
Sales Operation Lead
Small-Business (50 or fewer emp.)
"Making Compliance and Verification Simple"
What do you like best about iDenfy?

I appreciate how iDenfy blends automated identity checks with human verification, providing an ideal mix of accuracy and efficiency. The extensive global coverage for document verification is impressive, and the setup process was fast. It's a great relief to know that compliance is managed effectively without causing delays in onboarding. Review collected by and hosted on G2.com.

What do you dislike about iDenfy?

Occasionally, the manual review process can take a bit more time when dealing with less common IDs, but this is understandable considering the emphasis on quality control. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by iDenfy.

Basic

$1.35
100 Verification Per Month

Premium

$1.30
250 Verification Per Month

Enterprise Gold

Starting at $0.55
12000 Verification Per Year
iDenfy Comparisons
Product Avatar Image
Entrust IDV, formerly Onfido
Compare Now
Product Avatar Image
Sumsub
Compare Now
Product Avatar Image
Ondato
Compare Now
iDenfy Features
Payment Verification
Bot Mitigation
Real-Time Monitoring
ID Analytics
Intelligence Reporting
Incident Reports
Fraud Markers
Transaction Scoring
Blacklisting
Uses Open Standards
Mobile SDK
Workforce Authentication
Product Avatar Image
iDenfy