Products

Entra ID Attributes Sync for Jira is a powerful integration tool designed to synchronize user attributes from Microsoft Entra ID with Jira Software and Jira Service Management. This synchronization ensures that user data within Jira remains accurate and up-to-date, enhancing collaboration and streamlining workflows. By automatically populating Jira custom fields with relevant user information, the app reduces manual data entry, minimizes errors, and improves reporting capabilities. Key Feature

Content Composer is Hyland’s flagship CCM solution. Content Composer helps organizations increase engagement with external parties by enabling automated, rule-based correspondence for a variety of communication needs ranging from simple to complex, including larger batch processing. Featuring omnichannel delivery and robust output management, Content Composer allows organizations to deliver content and communications at the time and in the format customers require. Designed to integrate with ent

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Coax is a B2B communication platform that brings social media, email, two way SMS and MMS together. It's where businesses can go to bring all their communication under one roof. With one login, you can reply to customers in a simple chat thread that tracks the conversation no matter where it started. With a live chat widget on your website, Coax can help you capture new leads on your website. The chat stays live because your customers reply via SMS as easily as talking to friends or family.

At Provan Success we believe in empowering individuals like you to thrive as Customer Success leaders. Our program is designed to equip you with the essential skills, strategies, and visionary mindset necessary to evolve into a confident and capable leader. Through our immersive approach, we provide hands-on learning experiences that offer practical insights, meticulously crafted to tackle the real-world intricacies of the field. Embark on a transformative journey with our Customer Success Le

Airy Messenger is free because we want you to deliver the best customer experience possible.

OneView makes it very easy to gain operational as well as technical insight from your Cisco Call Manager and Contact Center systems: from broad overviews to very granular performance metrics. OneView provides outstanding resources and tools to help your IT team gain rapid insight and CDR capabilities; but we take it further. OneView drives insight for operational efficiencies, increased sales, and better customer service.

Works with technology companies to improve their customer success and support organizations through targeted consulting, training and coaching.

ManageEngine's Network Configuration Manager (NCM Professional Edition is a comprehensive solution designed to manage network configurations, changes, and compliance across various devices, including switches, routers, and firewalls. Tailored for medium-sized networks, this edition supports up to 100 devices, providing centralized control over the entire device configuration management lifecycle. By automating routine tasks and ensuring compliance with industry standards, NCM enhances network re

Deliver Excellent Experiences at All Times

By leveraging technology and partnering with Marketplaces, Aggregators, Distributors and Financial Institutions to create tailored lending products for Small Businesses

Address the security and trust concerns that cost you sales and convert more customers at every stage of the buyer’s journey with TrustedSite's earned certification program.

StepFunction is an AI-driven revenue intelligence platform designed to help SaaS companies enhance and stabilize their subscription revenues by providing real-time, data-driven insights into customer behavior and intent. By analyzing extensive customer data, including product usage, support interactions, and feedback, StepFunction enables businesses to proactively identify upsell opportunities, predict at-risk customers, and recommend precise actions for customer success teams. This approach emp

Connect with your customers at scale using OBD, IBD, Missed Call, Customized IVRs along with VMN (virtual mobile number) and Toll-Free numbers.

LinkLive is the leading, AI-enabled communications and contact center platform, trusted by thousands of the world’s most highly secure organizations to deliver cloud-based contact center as a service (CCaaS), digital customer service (DCS), and enterprise communications. With over 1,100 happy clients, LinkLive is dedicated to creating compelling experiences, optimizing agent performance, and ensuring compliant communications for enterprise users by transforming conversations to efficiently suppo

A suite of Zendesk® Apps to help Support teams do more with less: Merge Duplicate Tickets: Automatically merge duplicate tickets in Zendesk to save time and improve customer satisfaction. Auto-Remove Attachments: Automatically remove unwanted attachments from Zendesk tickets to free up your storage, comply with GDPR, delete malicious files. Triggers+ChatGPT: Power up your Zendesk triggers with ChatGPT Integration. Classify and parse tickets, detect sentiment, auto-translate, and much more.

AI-solution that helps B2B SaaS companies become #1 on the buyer shortlist.

Erlang telecom traffic software tools help users design and analyse telephone networks and call centers.

Simpu is a comprehensive customer communication platform designed to transform the way you connect with your customers. Our best-in-class shared inbox brings together all the channels that matter to your customers, providing a unified, collaborative view. Simpu's intuitive live chat widget allows for real-time engagement, while our state-of-the-art chatbots automate and personalize customer interactions, offering a uniquely tailored experience. Simpu also revolutionizes customer support by inte

The Prestashop WhatsApp Live Chat addon by Knowband is designed to enhance customer communication and support for Prestashop store administrators. The Prestashop WhatsApp chat addon seamlessly integrates WhatsApp into the website, enabling customers to engage in real-time conversations with store owners or WhatsApp support executives.