Products

ChoiceView Live Agent is a solution that allows you to share visual information with customers and field personnel through mobile devices or web browsers.

COMIT enables organizations to leverage and build on their existing processes within a new application. This allows organizations to maximize the efficiency of their internal business processes by bundling these processes with the built in efficiencies and work-flows of COMIT.

EasyGrouper is an application that holds your organization's company directory. Update it once and those changes are pushed to everyone automatically. No more scrolling through friends and family to find the people you work with. Calling, texting and emailing the people you work with is just a tap away with EasyGrouper.

The buying behavior of customers speaks a lot about how they see your brand and the website. It is most important to get customers, but what matters is to know why they have come and what are they expecting from the business.

Optimise marketing ROI with integrating data and using advanced attribution modelling for better insights

phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ software using PHP or HHVM.

With ChatrHub... Automatically chat and text with customers. Use pre-designed or custom conversation workflows. Get started with an easy-to-install chat widget - and add it anywhere you want! Transfer conversations from the AI chatbot to a live agent. Measure conversion and resolution rates, and use data to make improvements. Maintain a central repository of conversations for future reference.

FuzeDigital optimizes self-service & assisted-service delivery to get customers, staff & others to great answers fast.

PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world.

Message Mate is a SMS feature to your website to reduce the number of customers who leave your site without buying.

Automated cancel prevention for subscription-based businesses. RetentionEngine handles the cancel process for customers, saving up to 41% of the customers who go through it.

HCL Unica Discover is an enterprise-class digital customer experience analytics platform designed to provide deep behavioral insights into web and mobile interactions. By capturing, replaying, and visualizing user sessions, it enables organizations to monitor, understand, and enhance online experiences, leading to improved conversion rates and customer satisfaction. Key Features and Functionality: - Struggle Resolution: Identifies customer pain points and facilitates real-time interventions t

Fino Payments Bank the Digital Banking Partner for millions of Indians. #Hamesha Our phygital network comprises 6.41 L banking outlets and 197 branches. Our customer service points covering 94% of India’s districts making us truly India’s very own Local National Bank.

Layerise is a customer excellence tool that enables physical product/hardware-based companies to retire the traditional product user manual. No one reads it anyway. Layerise combines unique customer experience abilities with CRM and marketing so you can establish ongoing relationships with your customers while educating them about your product and build continuous revenue streams.

Website recording software, Siterecording by 500apps helps to see how visitors interact with the website, analyze their behaviour, and optimize the user experience. Siterecording starts recording all users' engagement on your website, such as mouse movement, clicks, scroll maps and more; and then compiles and stores these data in a visual format. With insights, marketers can make data-driven decisions and optimize their websites more effectively. Get access to 37+apps for $14.99 per user per mon

Knowlarity's Missed Call Solution is a cloud-based service that enables businesses to capture customer engagement through missed calls, facilitating prompt callbacks via automated IVR messages, voice bots, or live agents. This solution streamlines lead generation and enhances customer interaction by providing real-time access to prospect details. Key Features: - IVR Integration: Utilize multi-level Interactive Voice Response systems to ensure immediate customer engagement. - Automated Messagin

Data-driven customer success for SaaS, B2C & E-commerce Take control over your customer base by leveraging the power of AI with Churned retention management software. Most Customer Success and Retention management tools promise data-driven solutions. But in reality there exist a few dominant limitations. In most cases, "data-driven" actually means "rule-based" solutions built by "gut feelings". Churned gives you the opposite: A fully data-driven solution without limitations. The Chur

Vibtree helps brands to increase Sales and CX using Vibtree's Smart Cloud communication suite. Vibtree focuses on to : - Manage high volume incoming calls using Automated IVR - Connect all your messaging touch-points (Whatsapp, Messenger, Viber,etc) in one place - Take Feedback, Spread awareness, notifications using Voice Broadcasting - Monitor all conversations to increase monitor quality. - Automating but keeping personal touch using conversational AI

Forekast is a post-sales CRM built entirely for managing clients, services, and teams after the sales pipeline.

Delegate takes an entirely new approach to delivering Customer Relationship Intelligence and NRR Uplift through AI Agents and APIs. The platform enables GTM Operations Teams, Managers and even the front-lines to build out powerful, highly-customised health scoring, revenue prediction and Agents that enable the entire organisation to drive NRR outcomes. Delegate is embedded directly into your GTM Stack and integrates with any system you require, writes all insights to your systems of record and f