---
title: phpMyFAQ Reviews
meta_title: 'phpMyFAQ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how phpMyFAQ works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# phpMyFAQ Reviews
**Vendor:** phpMyFAQ  
**Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About phpMyFAQ
phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ software using PHP or HHVM.




## phpMyFAQ Reviews
  ### 1. Excellent Open Source FAQ platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about phpMyFAQ?**

Fully customizable on front-end to delivery the look and feel you want. PHP knowledge highly recommended for implementation and customization.

**What do you dislike about phpMyFAQ?**

Requires a high level of technical knowledge to implement this CMS and it doesn't play well with existing CMS integration.

**Recommendations to others considering phpMyFAQ:**

Meets the needs of a simple FAQ platform. But if you need something simple, this could be an overkill solution that requires a good amount of knowledge and ability to setup, upkeep and implement. It certainly meets my expectations and requirements for the project I used it with.

**What problems is phpMyFAQ solving and how is that benefiting you?**

A robust FAQ database with a solid search function.

  ### 2. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahzad A. | Cyber Security  Focalpoint, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about phpMyFAQ?**

phpMyFAQ is my favorite php application because it is very user-friendly and easy to use. It is also very fast and reliable. I like the fact that it is open source, so I can always find new improvements and changes that have been made to the software. Overall, I think phpMyFAQ is a great application and I would recommend it to anyone looking for a reliable and user-friendly php application.

**What do you dislike about phpMyFAQ?**

There are a few things I dislike about phpMyFAQ. The first thing I would say is that it can be difficult to find what you’re looking for. Secondly, the interface can be confusing at times. Lastly, I find it hard to navigate through the website.

**What problems is phpMyFAQ solving and how is that benefiting you?**

phpMyFAQ is solving a number of problems for users of the web. These include:

-Providing an easy way for users to find and access FAQs on a wide range of topics.
-Reducing the need to search through multiple websites to find the information they are looking for.
-Creating a centralized location where users can find FAQs related to the topics that interest them.
-Streamlining the process of finding and accessing FAQs by automatically generating them based on user input.


## phpMyFAQ Discussions
  - [What is phpMyFAQ used for?](https://www.g2.com/discussions/what-is-phpmyfaq-used-for)

- [View phpMyFAQ pricing details and edition comparison](https://www.g2.com/products/phpmyfaq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+15%3A10%3A14+-0500&secure%5Bsession_id%5D=408c487e-2dc4-418d-996f-89e92d23f02c&secure%5Btoken%5D=7e53e08d24bb8e859d97c298a6b2cba6b6b99d1368ae96c6902d0e045ed8284e&format=llm_user)

## phpMyFAQ Features
**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top phpMyFAQ Alternatives
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