# ThinkSurvey Reviews
**Vendor:** ThinkSurvey  
**Category:** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About ThinkSurvey
The buying behavior of customers speaks a lot about how they see your brand and the website. It is most important to get customers, but what matters is to know why they have come and what are they expecting from the business.




## ThinkSurvey Reviews
  ### 1. Ideal for comprehensive tracking of performance analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mateus V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about ThinkSurvey?**

It offers an exceptional user experience. I can automate marketing workflows. The platform is a much more refined approach to marketing. It comes with a host of content management features. It allows you to fully customize campaigns. I like how I can be creative and bring my ideas to life. It's a fantastic platform that has given us all the tools.

**What do you dislike about ThinkSurvey?**

There are many efforts and steps to understand its functions. It takes a lot of effort to learn and understand. Tools are heavy on the system. Sometimes the workflows would not load correctly. The tools are not very informative. The customizations are a bit difficult.

**What problems is ThinkSurvey solving and how is that benefiting you?**

It allows us to increase our audience. It is helping companies reach their customers at scale. It helps users to create multi-channel marketing campaigns. It gives us the option of a customizable dashboard to personalize it. We can get data in real time. It is well suited for creating or designing campaigns.

  ### 2. ThinkSurvey connects with my target

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luis M R. | UX-UI Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about ThinkSurvey?**

We use thinksurvey weekly and it works wonderfully, it provides us with multiple options to create forms and find out what our users think and need.

**What do you dislike about ThinkSurvey?**

I would like to be able to create a few more variants in the answers or take different paths depending on the answer.

**What problems is ThinkSurvey solving and how is that benefiting you?**

Obtain relevant data to have qualitative and quantitative data and thus be able to investigate the market. We validate hypotheses, we create research papers.



- [View ThinkSurvey pricing details and edition comparison](https://www.g2.com/products/thinksurvey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A01%3A38+-0500&secure%5Bsession_id%5D=094e52cc-196f-4cd2-8a26-0c09071bf9b6&secure%5Btoken%5D=bc3fae0abb25dfc563cd318726ab4668214e9715399bb3de94f43a8eafb38b0d&format=llm_user)

## ThinkSurvey Features
**Platform Basics**
- Dynamic Segmentation
- Journey Optimization

**Platform Data**
- Journey Reporting
- Trends Reporting
- Dashboards
- Advanced Data Filtering

**Platform Additional Functionality**
- Journey Mapping
- Integrations
- Automated Alerts

**Agentic AI - Customer Journey Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

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