Churned is an AI-powered Predictive Retention Platform dedicated to helping subscription-based businesses stay ahead of churn. Founded by a seasoned data science professor and backed by a team of over ten expert data scientists, our company operates globally to deliver cutting-edge solutions. We combine bold thinking with a commitment to accountability, ensuring our clients always have a reliable partner in their fight against churn.
Our platform unifies customer data from multiple sources, leveraging advanced machine learning to predict churn risks, prescribe next-best actions, and automate personalized engagements. With features like Intelligent Segmentation, Omnichannel Engagement, and real-time reporting, Churned empowers teams to proactively retain, reactivate, and upsell customers—at scale.
By replacing guesswork with data-driven insights, Churned enables customer success and marketing teams to grow revenue while reducing costs. Our solution identifies precisely when to intervene, how to engage, and which strategies drive long-term loyalty. The result? Maximized retention, happier customers, and measurable business impact.
Seller
ChurnedLanguages Supported
English, French, Dutch
Product Description
Data-driven customer success for SaaS, B2C & E-commerce
Take control over your customer base by leveraging the power of AI with Churned retention management software.
Most Customer Success and Retention management tools promise data-driven solutions. But in reality there exist a few dominant limitations. In most cases, "data-driven" actually means "rule-based" solutions built by "gut feelings". Churned gives you the opposite: A fully data-driven solution without limitations. The Churned AI Engine transforms your data into actionable retention strategies, CLV drivers, and upsell machines.
Overview by
Maarten Doornenbal