# Churned Reviews
**Vendor:** Churned  
**Category:** [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Churned
Churned is an AI-powered Predictive Retention Platform dedicated to helping subscription-based businesses stay ahead of churn. Founded by a seasoned data science professor and backed by a team of over ten expert data scientists, our company operates globally to deliver cutting-edge solutions. We combine bold thinking with a commitment to accountability, ensuring our clients always have a reliable partner in their fight against churn. Our platform unifies customer data from multiple sources, leveraging advanced machine learning to predict churn risks, prescribe next-best actions, and automate personalized engagements. With features like Intelligent Segmentation, Omnichannel Engagement, and real-time reporting, Churned empowers teams to proactively retain, reactivate, and upsell customers—at scale. By replacing guesswork with data-driven insights, Churned enables customer success and marketing teams to grow revenue while reducing costs. Our solution identifies precisely when to intervene, how to engage, and which strategies drive long-term loyalty. The result? Maximized retention, happier customers, and measurable business impact.




## Churned Reviews
  ### 1. ThePhoneLab collaboration with Churned

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boris B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about Churned?**

The peopl of Churned are very helpful and find creative solutions to problems. Besides, the software and methods used for doing predictive analysis are from another level.

**What do you dislike about Churned?**

Nothing that I dislike. I'm always very happy with the service provided by them

**What problems is Churned solving and how is that benefiting you?**

extending customer lifetime value and lowering the churn rate by doing analysis and finding solutions in order to improve the customer lifetime value and churn rate

  ### 2. Churned gave us new key insights on the business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about Churned?**

Clear, simple dashboard allows for a better analysis of our own data and enabled us to define new actions points, adjust our mailing stategy.

**What do you dislike about Churned?**

Not sure what I should fill in here. It shouldn't be mandatorty to complete this section?

**What problems is Churned solving and how is that benefiting you?**

Calculating the CLV as well as churn obviously and identifying the most valuable cohorts of users.



- [View Churned pricing details and edition comparison](https://www.g2.com/products/churned/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A47%3A04+-0500&secure%5Bsession_id%5D=31eb8af9-f3b2-41a8-8196-ebb3c6242b12&secure%5Btoken%5D=71a5386e44518d6ce014fc65cff47c0f8f3bba515de2463a50de23c3cd29fb7f&format=llm_user)

## Churned Features
**Platform**
- Health Score
- Customer Profiles
- Notifications

**Predictions**
- Service Quality Assurance
- Analytics
- Revenue Impact
- Artificial Intelligence
- Sentiment
- Retention

**Generative AI**
- AI Text Generation
- AI Text Summarization

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