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Layerise

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2 reviews
  • 1 profiles
  • 1 categories
Average star rating
2.8
Serving customers since
2019

Profile Name

Star Rating

1
0
0
0
1

Layerise Reviews

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Profile Name
Star Rating
1
0
0
0
1
Zachary G.
ZG
Zachary G.
02/22/2024
Validated Reviewer
Review source: Organic

Sold us features for improving customer support but company has pivoted to marketing software

The promise of layerise was good, as they had a very nice user interface for a customer service help desk, which is the reason we partnered with them.
Mike L.
ML
Mike L.
05/03/2022
Validated Reviewer
Verified Current User
Review source: Organic

Implementing Layerise has provided our customers with a much more rewarding customer experience

Layerise fills various functions depending on your needs, whether it be a knowledge center, a post-sales channel for customers, or a platform for additional marketing material. The team is always looking for feedback and new ways to improve which they ACTUALLY implement rather than sitting on the feedback for ages before taking any action. Support is provided professionally and most importantly, punctually. Our agent Martina, has been particularly helpful and instrumental in our setting up of Layerise.

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HQ Location:
Copenhagen, DK

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What is Layerise?

Layerise is a customer experience platform focused on assisting brands in delivering enhanced post-purchase engagement through digital product manuals. The platform simplifies the way users interact with products by transforming traditional product manuals into interactive, user-friendly digital experiences. This approach aims to increase customer satisfaction and retention by offering immersive and easily accessible product information. Layerise supports companies in reducing customer support costs and improving customer engagement metrics.

Details

Year Founded
2019