---
title: Message Mate Reviews
meta_title: 'Message Mate Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Message Mate works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-04-02'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Message Mate Reviews
**Vendor:** OwnerListens  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Message Mate
Message Mate is a SMS feature to your website to reduce the number of customers who leave your site without buying.




## Message Mate Reviews
  ### 1. Great initiative with flexible support system.

**Rating:** 5.0/5.0 stars

**Reviewed by:** nilofar a. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about Message Mate?**

My customer can easily reach me in matter of seconds.

**What do you dislike about Message Mate?**

unsual Outage due to connectivity and sync issue, that can be sorted by the tech team.

**What problems is Message Mate solving and how is that benefiting you?**

making the customer able to reach suppliers of service easily.

  ### 2. Clean and stable UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** imran a. | retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Message Mate?**

It can be used both from mobile application to web dashboard.

**What do you dislike about Message Mate?**

there can be auto generated examples for questioning.

**What problems is Message Mate solving and how is that benefiting you?**

It lets oneself directly ask a query and get a resolution in real time.



- [View Message Mate pricing details and edition comparison](https://www.g2.com/products/message-mate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+06%3A21%3A08+-0500&secure%5Bsession_id%5D=df2cad57-c181-439b-b676-bb206400f085&secure%5Btoken%5D=8947910c1956482477ebf0fb494c1c608f6bb834cc8f539052b69c92857d32df&format=llm_user)

## Message Mate Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

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