Products

Create a database of your network users; store a number of passwords for different assets and protocols; follow the online status of assets in real-time.

Matrix42 Unified Endpoint Management is an MDM solution from Matrix42 that allows complete management over mobile devices regardless of their operating system.

Inbound/Outbound Call Center is blended solution that provides you with a prodictive dialer, agent scripting and real-time reporting, as well as, CRM, call conferencing, and more.

Exelysis Contact Center is a communications software which enables automated handling of inbound and outbound traffic, provides interfaces for real-time monitoring, keeps detailed statistics of activity, and provides functionality for software integration.

Upcall is a collaborative call outsourcing platform, allowing businesses from around the world to create smart outbound call campaigns in less than 5 minutes and ready to make sales, survey and marketing phone calls.

Maximise the effectiveness of your Customer Contact. Taking your call centre to the next level or even establishing one for the first time is often costly and challenging. NOT NOW!

Meet Your Requirements Quickly. Create and deploy inbound and outbound IVR scripts quickly and easily. No Programming needed

A cloud-based, hosted infrastructure solution which provides a fully managed, end-to-end service that enables customers to take advantage of a hosted telephony solution with a full suite of Unified Communications features and capabilities.

Meet Happitu, where you create exceptional customer interactions that inspire agents, empower management, and inform executives who need to make data-driven business decisions.

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.

eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).

NeXorce reporting software provides real-time call center reporting, taking real-time data collection and delivery to a new level.

virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services. It specializes in customer experience optimization in the service sector, bringing to the area its unique service solutions. With a product portfolio based on Intelligent Waiting-loop Management and Voice Intelligence (AI), our service tech enterprise creates a customer-oriented digital service world.

Global Response is a true contact center, going beyond traditional contact center services to interact with your customers via any channel they choose.

DCCM empowers your business to take control of the contact center to manage your customer and agent experience. Your contact center is your first line of contact for any number of enterprise events, from planned marketing promotion to unplanned weather/market/social events. You want to equip/empower your contact operations with tools to handle these events. DCCM puts the controls in the hands of people responsible for managing customer experience and agent staffing. DCCM, with its powerful fe

KENT CamCall is the leading video call platform built for businesses. It empowers businesses to interactively engage with their customers and simplifies the way customers initiate such an interaction. Leveraging the synergy of audio and visual, this service empowers organisations for faster resolution and growth by boosting customer satisfaction rates, and improving their experiences. KENT CamCall is an app-less system, which doesn’t require any software installation on customer’s phone or agen

Telnet is a leading New Zealand-based contact center solutions provider with over 25 years of experience in delivering exceptional customer engagement services. Specializing in both inbound and outbound communications, Telnet partners with businesses to create personalized customer experiences that strengthen brand loyalty and satisfaction. By integrating advanced technologies with human interactions, Telnet transforms traditional call centers into dynamic Customer Engagement Hubs. Key Features

Cloud based business communication system, customized for every particular business. Our service is integrated into a crossplatform solution that enables chat, VoIP calling, video conferencing, document sharing and contact center solutions. Our offer brings very competitive pricing.

Consolidate event data on the Now Platform for evaluation and action. Streamline your response to telecommunications network issues with machine learning and advanced analytics.

Outsource Accelerator is a premier platform dedicated to facilitating business process outsourcing solutions, particularly in customer service. By connecting businesses with a vast network of over 3,000 verified outsourcing firms, Outsource Accelerator enables companies to build efficient, cost-effective customer service teams. This approach allows businesses to save up to 70% on staffing costs while enhancing service quality and operational efficiency. Key Features and Functionality: - Exten