Products

OneContact CC allows an integrated management of multiple channels: Voice (GSM, SIP or other PSTN calls), Video (3G, SIP), IM (IP), e-Mail, Fax, Social Media, Skype and Skype for Business.

Callision is like a virtual desktop for call center employees - it allows them to make HD calls, chat, send files, and much more - straight from the web browser on their computer or tablet.

BYC Aqua Solutions The Companies we help are not only in the contact centre industry, we cover all aspects of independent customer measurement across all sectors to ensure customer strategies are achieved and exceeded

Workforce management for contact centers and BPOs, on your own server: forecasts, schedules, live adherence. Free up to 25 agents.

Calvient is “The Everything App for Healthcare Operations”: a comprehensive AI-powered platform that helps healthcare teams centralize, automate, and track workflows across fax intake, referrals, prior authorizations, scheduling, medical records, revenue cycle, patient outreach, and reporting. Built for specialty practices, FQHCs, health systems, and service providers, Calvient reduces manual work, improves visibility, and keeps care moving.

KloudMD is front-office software for medical, dental and aesthetic practices. Patients book online around the clock and the appointment is written straight into the practice's EHR/EMR calendar (athenahealth, ModMed, DrChrono, NextGen, AdvancedMD, Tebra, SimplePractice, CareStack, Jane and others). An AI voice receptionist answers calls after hours and during overflow and books the patient, and missed calls get an automatic text back. The same platform covers two-way texting and web chat, appoint

Empower your employees with Mitel Workforce Optimization solutions that are proven to improve both the efficiency of your organization and the quality of your customer experience.

QualityDesk is a quality assurance and coaching leadership tool for any organization that wants to do continues quality assurance in their sales and/or customer services and/or wants to manage their coaching leadership process. Typically replacing spreadsheets and word documents. Works well with any HR software and most contact center software, but doesn't need them in order to work. Features: - Scorecard builder. - Dimension builder. - Coaching form builder, for example, one-to-ones, coachin

MedForward is for medical paperwork. The MedForward Forms web application makes putting your patient forms online and complying with HIPAA extremely easy. Your form submissions will become digital, secure, and centralized. Remove the need for a complicated paper filing system. You can easily distribute MedForward Forms to patients via your website or a secure URL that can be e-mailed to patients.

WellSuite IV health assessments help prevent illness before it occurs by identifying risk factors associated with lifestyle and health habits. Our newest wellness tool, WellSuite IV Health Shelf takes our HRAs one step further, providing informative and engaging health content to participants.

Be the HR hero. We make managing benefits effortless so you can focus on what matters: your people.

CLIN1 Web Portal's built-in multi-level security helps keep your facility HIPAA Compliant with respect to patient privacy issues, yet guarantees that information will be available when and where legitimate personnel require

The fresh approach to employee benefits Placing a new generation of technology at the heart of an amazing employee experience. Zest makes managing benefits a piece of cake.

Event registration

The FitLyfe 360 Platform is designed to drive member engagement and simplify your health management strategy.

Ditch the fax, quit playing phone tag, stop referral leakage, - connect, collaborate between offices in/out of network to get work done in real time. Our HIPAA secure software allows you to manage physician referrals, chat with healthcare providers and staff in real time.

NextPatient is a comprehensive patient engagement platform designed to enhance the efficiency and profitability of medical practices by integrating seamlessly with existing Electronic Health Records (EHR systems. By automating administrative tasks and offering modern features, NextPatient empowers healthcare providers to deliver a superior patient experience while optimizing operational workflows. Key Features and Functionality: - Patient Self-Scheduling: Enables patients to book, reschedule,

Leading software platform providing dentists with the tools and guidance to establish an expertise and dominate the competition through the concept of niche marketing.

Levy Recognition is the largest custom awards manufacturer in the state of Florida, as well as nationally recognized as one of the largest in the country. With over 55 years of experience, Levy specializes in custom recognition solutions; this includes the design and manufacturing of custom awards and almost any recognition program type you can envision bringing personalized recognition to those you value most.

Before, during and after every visit, Pet Health Network™ Pro's convenient online tools and services can help you strengthen client relationships and your business.