NextPatient

1 review

NextPatient is a comprehensive patient engagement platform designed to enhance the efficiency and profitability of medical practices by integrating seamlessly with existing Electronic Health Records (EHR systems. By automating administrative tasks and offering modern features, NextPatient empowers healthcare providers to deliver a superior patient experience while optimizing operational workflows. Key Features and Functionality: - Patient Self-Scheduling: Enables patients to book, reschedule, or cancel appointments online at their convenience, reducing phone calls and administrative workload. - Automated Waitlist Management: Automatically fills last-minute cancellations by notifying and scheduling patients from the waitlist, ensuring provider schedules remain full. - Digital Check-In: Allows patients to complete necessary paperwork and consent forms online before their visit, minimizing waiting room time and administrative tasks. - Payment Processing: Facilitates secure online payments, including capturing card information, accepting deposits, and collecting balances, streamlining the billing process. - Automated Recalls and Reminders: Sends timely reminders for follow-up appointments and encourages patients to self-schedule, improving patient retention and care continuity. - Online Reviews Management: Automatically requests patient reviews post-visit, enhancing the practice's online reputation. Primary Value and Solutions Provided: NextPatient addresses common challenges faced by medical practices, such as high administrative burdens, appointment no-shows, and patient dissatisfaction with scheduling processes. By automating routine tasks and providing user-friendly online tools, NextPatient: - Enhances Patient Satisfaction: Offers convenient, 24/7 access to appointment scheduling and management, meeting the expectations of modern patients. - Increases Operational Efficiency: Reduces the volume of incoming calls and manual data entry, allowing staff to focus on patient care and other critical tasks. - Optimizes Revenue Streams: Keeps provider schedules full by efficiently managing cancellations and waitlists, and streamlines payment collection processes. Trusted by over 6,000 providers across various specialties, NextPatient delivers a modern, efficient, and patient-centered experience that aligns with the evolving needs of healthcare practices.