Roby is a smart ticketing solution designed to simplify task management, deflect repetitive requests, engage remote employees, and provide insightful information, and it's unique because it can: * automate your repetitive tasks such as employees’ QAs * automatically resolve requests and learn from them to take predictive actions * act as a stand-alone ticketing system or integrate with tools companies already use like Zendesk, Jira, or Samanage
eGain AI Knowledge Hub is the industry’s most advanced AI-powered knowledge management solution, designed to empower customer service, contact center, and support teams with instant, accurate, and compliant answers across channels. Whether it’s for agents, chatbots, or self-service, the AI Knowledge Hub delivers consistent and context-aware knowledge using trusted generative AI, guided workflows, search, and analytics. Key Features: • Trusted Generative AI for safe and accurate responses • Smart
Outverse is an AI-driven customer support platform designed to help businesses automate complex support operations, enabling teams to focus on high-value tasks. By integrating AI agents that adhere to company-specific processes and policies, Outverse streamlines issue resolution and enhances customer service efficiency. Key Features: - AI Support Agents: Automate the handling of intricate customer inquiries, reducing the need for human intervention. - Internal Copilots: Assist human agents wit
HaloCSM is a customer service platform for teams that support external customers at scale. Every conversation lands in one queue regardless of where it started. Email, live chat, voice, WhatsApp, social and web forms all route through the same workflow engine, so agents work from a single view of the customer rather than switching between tools. The self service portal is fully brandable and can be built to match your existing customer community, with a knowledge base, ticket tracking and AI p
Viirtue AI Voice Agents are white-label, 24/7 AI voice agents built natively into Viirtue Cloud PBX. Designed for MSPs, telecom resellers, and SaaS providers, they replace or augment traditional IVRs with a natural-language front line that reduces abandoned calls, cuts support costs, and scales across every client tenant. Each agent is trained on the individual client's FAQs, SOPs, product catalogs, policies, and brand voice, with a private knowledge base per tenant and no data sharing across c
Logilab® ELN is an Electronic Lab Notebook enabling electronic form-based data capture for laboratories. Traditionally used in discovery research, ELNs today is important for quality control and R&D labs across industries. They aid regulated industries to move towards a paperless digital era, improve compliance with regulatory norms, GLP, 21 CFR Part 11 and EudraLex Annex 11 to name a few.
Omnizon B2B/EDI Integration Platform is the ideal cost-effective solution for small and medium businesses looking to streamline their operations and automate their business processes. Our platform enables rapid onboarding of all trading partners and facilitates electronic data interchange in standard electronic formats, allowing businesses to easily connect with any supplier, customer, or government agency in their B2B ecosystem. Our cloud-based platform is easy to set up and use, and it doesn'
Fioro is an AI Sales Coaching & Simulation Platform that equips companies selling complex products or services through field forces, franchisees, or independent reps with the power to be one step ahead in every meeting. By combining smart AI coaches, hyper-realistic role-plays, and on-demand coaching sessions, Fioro turns preparation and training into a competitive advantage. Key Features & Benefits 1. AI Meeting Coach & Preparation Assistant – Instantly researches each prospect, mi
1stDay.ai is an operational AI coordination platform specifically designed for the healthcare sector. It automates patient-facing communications and administrative workflows across multiple channels—including voice, SMS, chat, and patient portals—before, during, and after clinical encounters. By handling high-volume, repetitive tasks, 1stDay.ai enables healthcare staff to concentrate on delivering exceptional patient care. Key Features and Functionality: - Voice AI: Manages inbound triage, app
Ronspot is the complete workplace booking software. With Ronspot, companies can manage their desking, parking, visitors, and meeting rooms all in one place. The system is designed with all employees in mind. Employees can book their space from the Ronspot app on their mobile, or login to Ronspot on their desktop. For companies, Ronspot can reduce your admin costs, admin workload, real-estate costs, and allow companies to move to a flexible working model. The new way of work brings challenge
Synthace is a digital experiment platform built for high-performance life science R&D teams to help them run more powerful experiments and accelerate scientific progress. It allows biologists to design, plan, and automate experiments in a single place, then automatically gather structured experiment data and metadata in a unified no-code environment.
Avanade do Brasil é uma consultoria líder em transformação digital, especializada no ecossistema Microsoft. Fundada em 2000 como uma joint venture entre Accenture e Microsoft, a empresa oferece uma ampla gama de serviços, incluindo soluções digitais, de nuvem e consultoria, com foco em inovação e design centrado no usuário. Principais características e funcionalidades: - Serviços Digitais e de Nuvem: Implementação de soluções baseadas em nuvem para modernizar infraestruturas e otimizar operaç
Furie™: The AI Assistant That Transforms Customer Engagement Furie™ is an intelligent, omnichannel engagement platform designed to help businesses turn every website visitor into a meaningful connection. Acting as a 24/7 digital front desk, it welcomes, guides, and supports customers in real time—whether they’re browsing on your site, messaging on Facebook, chatting through WhatsApp, or reaching out by SMS. At its core, Furie™ blends automation and human touch. The AI concierge handles common
Do-It-Yourself social and market research sample and surveys. The new standard in research. Bringing the scale of mobile apps to the insights industry, Rapidoreach was founded to help any business access critical market data about their products and services. Our Audience Network connects tens of millions of people with surveys in the apps and games they use everyday. Through this network we deliver unprecedented reach, and are quickly becoming the data collection backbone for the research indu
Bioclinica EDC equips study teams with easy-to-use tools for quick and efficient data collection right at the source on any device or desktop. A built-in survey tool makes it convenient for subjects to enter required data between visits.
Our easy-to-use Lab Notebook helps you prepare, conduct and analyze experiments in one place. Forget your agenda, draft and paper notebook. Say "hello" to an efficient platform that will save your time.