Products

Ampersand is integration infrastructure for enterprise AI agents and B2B SaaS products. Engineering teams use it to ship deep, bidirectional, native integrations with the systems of record their customers run on, including Salesforce, HubSpot, NetSuite, Microsoft Dynamics 365, Zendesk and Workday, managed as code in a declarative YAML framework with an embeddable setup UI that adapts to each customer's custom fields and objects. Customers include Square, Yelp, 11x and Orb. Founded by Ayan Barua

Atlas is an API gateway for third-party vendor and registry APIs — one endpoint, one API key per organisation, a prepaid USD balance, and per-route pricing with a shared cache for repeat queries. Apivom Atlas puts 103 vendor and registry services (including Autodesk, Microsoft, Salesforce, HubSpot, Zoho, Zendesk, Meta/WhatsApp, LinkedIn, Google Maps Platform, payment providers, and Turkiye/EU company registries — over 27,000 routes total) behind a single endpoint and a single API key per organis

Silvox ist ein Support- und Ticketing-Tool für kleine Online-Shops. Kundenanfragen per E-Mail landen gebündelt in einem übersichtlichen Postfach, statt im normalen Mailpostfach unterzugehen. Ein Kernfeature ist die direkte Abfrage von Bestell- und Versanddaten, sodass Fragen wie Wo ist meine Bestellung schnell beantwortet sind. Silvox lässt sich als App mit Shopify verbinden, funktioniert aber auch für andere Shopsysteme. Entwickelt in Deutschland, ideal für inhabergeführte Shops, für die Enterp

DataGrine Migration Platform moves helpdesk data between customer support platforms: companies, contacts, tickets and conversations with their replies, notes and attachments, and knowledge base articles. Every migration starts with a written field mapping and a sample run of your own records in the destination. The full run happens while your team keeps working, a delta run at cut-over carries only what changed, and every record is logged so a run can be audited or rolled back. Runs are paced to

Kerux is a customer support help desk for small and mid-sized teams. It turns email, live chat and web form messages into tickets in a shared inbox, with assignment, internal notes, tags, workflows, SLA targets and reporting. Teams can publish a help center, and an AI agent answers customer questions from those articles, handing anything it cannot answer to a person with a note explaining why. The AI runs on an API key the customer holds with one of eight supported AI providers, and the customer

AurionAI is an AI helpdesk that answers IT and customer support requests across phone, chat, email and WhatsApp with one AI agent. The AI voice agent answers calls in 10 languages, identifies the caller, finds the answer in your knowledge base, and creates or updates the ticket in the tool you already use: HaloITSM, ServiceNow, Freshservice, Jira Service Management, Freshdesk or Zendesk. When a caller needs a person, a live agent takes over in the same conversation from a unified inbox. AurionAI

NuovoTeam is a Team Communication solution-focused towards field force and frontline employees. It enables organizations to provide team communication and collaboration software to non-desk employees. NuovoTeam brings the power of instant messaging, VoIP Calling and group chats to facilitate team communication within a secure environment. Modern teams and a perimeter-less workforce need a trusted, secure tool to communicate and collaborate with ease. NuovoTeam facilitates team communication wit

Inari helps product teams unify customer feedback and user research then automates product discovery, voice of customer reporting, and backlog prioritization using AI. As your customer volume, feature requests, and product issues grows, the volume of inbound feedback quickly becomes impossible to triage, tag, and incorporate into your roadmap. Without accurate and comprehensive research and analysis, your engineering and product teams are more likely to build features that aren't aligned with.

ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact repor

Aitelefonist erbjuder operatörsneutral AI-telefoni för svenska företag. AI-telefonisten svarar inkommande samtal på naturlig svenska, förstår ärendet och utför åtgärden direkt – bokar tid, skapar supportärende eller lägger upp en callback i företagets befintliga system. Tjänsten fungerar ovanpå er nuvarande växel oavsett operatör och integrerar med verktyg som HubSpot, Pipedrive, Google Calendar, Microsoft 365, Zendesk och Freshdesk. Till skillnad från internationella alternativ är Aitelefonist

Konecto builds AI voice agents that perform at the level of your best employees — deeply trained on your products, services, and processes to automate enterprise call centers. Our AI voice agents operate 24/7/365 in 20+ languages, reducing operating costs by 75% compared to human agents, cutting Average Handle Time by 35%, and achieving an 85% First Contact Resolution rate. Built for large enterprises in logistics, finance, telecom, and retail, Konecto integrates with 25+ enterprise systems incl

ChatFlamingo is an AI chat for your website that answers visitors' questions from your own content. Enter your website address and the bot reads your pages, products and FAQs, then replies instantly in your visitors' language. When a question needs a human, your team takes over in the live chat. Live chat, team access and the dashboard are free forever, no credit card needed. The bot can also add products to the cart, book appointments, create tickets and look up order status through 90+ integra

Decimal provides AI support engineers for technical teams. It helps software companies investigate customer issues using connected code, logs, documentation, past tickets and other product context. Investigations bring findings and supporting sources into the support workflow, alongside a draft reply that a teammate can review and edit before sending. Decimal works with existing helpdesks, including Zendesk, Intercom, Plain and Pylon. Teams can configure reply instructions and choose what

ZepDesk is cloud-based accounting and ERP software accessible via web browser without installation. It combines invoicing, expense management, tax compliance, and financial reporting into one system. The invoicing module supports EU standards like XRechnung and ZUGFeRD, automates recurring invoices, and manages dunning processes. OCR technology extracts invoice details from photos. Bank reconciliation connects to German banks via finAPI or imports MT940, CSV, and CAMT files. Asset accounting tra

vNetra by Vendekin is a vending management software that helps operators monitor vending machines, inventory, sales, payments, machine health, and performance from one dashboard. It enables real time visibility across multiple locations, helping vending teams reduce manual checks, improve refill planning, track stockouts, and manage operations more efficiently.

Salamtalk is a business communications provider offering cloud phone systems, SIP trunking, wholesale voice termination, AI call handling, team messaging and video meetings. Registered as Salam Talk FZCO, the company is headquartered in Dubai, United Arab Emirates, with a US office in San Francisco. The platform combines a cloud PBX, contact centre software, an AI receptionist and global phone numbers in one system, replacing on-premise PBX hardware and the separate tools teams run alongside it.

Botcadence is an AI automation platform deploying voice and chat agents across ten channels, including phone, WhatsApp, website chat, Instagram, Telegram, Messenger, Slack, and email, to handle customer support, sales, and lead generation. Voice agents manage inbound calls with intent qualification and routing, while outbound agents handle follow-ups, reminders, and campaigns using multilingual AI voices. Chat agents automate support workflows and engage website visitors. Social media tools turn

OFORK is a modern help desk and ticketing system designed for teams that want a simple, flexible, and efficient way to manage support processes. Unlike many traditional help desk solutions that become complex and expensive as teams grow, OFORK focuses on clarity, usability, and long-term scalability. It enables teams to handle tickets, workflows, and communication without unnecessary overhead. OFORK is especially well suited for small to mid-sized teams looking for a powerful alternative to en

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outb

Drömlik is a cloud-based UCaaS (Unified Communications as a Service) platform built for growing businesses that need a modern phone system. It offers two core plans: Nucleus, a clean, reliable business phone system with call routing, voicemail-to-email, call recording, softphone apps, and core security; and Orbit, a full customer experience (CXaaS) stack that layers on contact centre features (queues, skill-based routing, supervisor coaching), omnichannel messaging (WhatsApp, Facebook Messenger,