--- title: AurionAI Reviews meta_title: 'AurionAI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how AurionAI works for a business like yours. date_modified: '2026-11-10' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

AurionAI Reviews & Product Details

AurionAI is an AI helpdesk that answers IT and customer support requests across phone, chat, email and WhatsApp with one AI agent. The AI voice agent answers calls in 10 languages, identifies the caller, finds the answer in your knowledge base, and creates or updates the ticket in the tool you already use: HaloITSM, ServiceNow, Freshservice, Jira Service Management, Freshdesk or Zendesk. When a caller needs a person, a live agent takes over in the same conversation from a unified inbox. AurionAI also includes a branded help center, an AI copilot for agents, a visual no-code workflow builder, SLA management and analytics. Data is hosted in the EU (AWS Paris).

Seller

Discussions

AurionAI Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Dutch, Polish, Portuguese, Spanish, Swedish

Overview by

Emmanuel Yazbeck (Founder @ AurionAI | AI helpdesk and voice agents for IT and customer support)

Pricing

Pricing provided by AurionAI.

Free

$0.00

subscription Per Month

Helpdesk

$39.00

seat Per Month

View More Pricing Information

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Pricing Options

Pricing provided by AurionAI.

Free

$0.00

subscription Per Month

Helpdesk

$39.00

seat Per Month

AI Voice Starter

$199.00

subscription Per Month

View More Pricing Information

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