Most teams switching helpdesks worry about one thing: losing years of customer history on the way. The bigger risk gets less attention. The history arrives, gets archived, and nobody uses it again. DataGrine helps support teams move helpdesks with their history intact, then puts that history to work. Helpdesk migrations Conversations, tickets, contacts, companies and attachments moved through our own migration platform. Every object is mapped and agreed before anything moves, you review a sample of your own data first, and every record type is counted against the source at the end. Intercom implementation Messenger, Inbox, routing, FIN, workflows, Help Center and reporting, set up around how your team actually works. Five stages: discovery, configure, train, test and go-live. Fin AI and AI Transform Fin can only answer from what's written down. AI Transform reads your support history to show which questions come in most, which ones your help center doesn't answer, and what Fin could realistically resolve. You fix the knowledge first, then switch Fin on. Integrations Intercom connected to your CRM, billing, product and engineering tools, so agents see the full picture inside the conversation. Build Custom Intercom apps and middleware for everything no existing integration covers. Planning a helpdesk move, or trying to get more out of Intercom and Fin? Message us here or visit datagrine.com.