Top 10 Zoho Voice Alternatives & Competitors

Top 10 Alternatives to Zoho Voice Recently Reviewed By G2 Community

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RingCentral Contact Center
By RingCentral
4.1/5
(198)
Product Description
RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.
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Reviewers say compared to Zoho Voice, RingCentral Contact Center is:
Better at meeting requirements
Categories in common with Zoho Voice:
Contact Center

JustCall
By Saas Labs
4.3/5
(2,382)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to Zoho Voice, JustCall is:
Easier to do business with
Better at meeting requirements
More usable
Categories in common with Zoho Voice:
Contact Center

3CX
By 3CX
4.4/5
(546)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to Zoho Voice, 3CX is:
Better at meeting requirements
Easier to do business with
More usable
Categories in common with Zoho Voice:
Contact Center

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CallHippo
By CallHippo
4.5/5
(397)
Product Description
CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.
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Reviewers say compared to Zoho Voice, CallHippo is:
Better at meeting requirements
Better at support
Easier to do business with
Categories in common with Zoho Voice:
Contact Center

CloudTalk
By CloudTalk
4.4/5
(1,758)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to Zoho Voice, CloudTalk is:
Easier to do business with
Better at meeting requirements
Better at support
Categories in common with Zoho Voice:
Contact Center

Aircall
By Aircall
4.4/5
(1,577)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to Zoho Voice, Aircall is:
Slower to reach roi
Better at meeting requirements
More usable
Categories in common with Zoho Voice:
Contact Center

Dialpad Support
By Dialpad
4.4/5
(694)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to Zoho Voice, Dialpad Support is:
Slower to reach roi
Easier to do business with
Better at meeting requirements
Categories in common with Zoho Voice:
Contact Center

CallRail
By CallRail
4.5/5
(1,715)
Product Description
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
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Reviewers say compared to Zoho Voice, CallRail is:
Easier to do business with
Better at meeting requirements
Better at support
Categories in common with Zoho Voice:
Contact Center

Genesys Cloud CX
By Genesys
4.4/5
(1,541)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Zoho Voice, Genesys Cloud CX is:
Slower to reach roi
Better at meeting requirements
Easier to do business with
Categories in common with Zoho Voice:
Contact Center