Top 10 Zoho Voice Alternatives & Competitors

(17)4.2 out of 5

Zoho Voice is not the only option for Contact Center Software. Explore other competing options and alternatives. Contact Center Software is a widely used technology, and many people are seeking simple, reliable software solutions with auto dialer, speech analytics, and session summary notes. Other important factors to consider when researching alternatives to Zoho Voice include features and call quality. The best overall Zoho Voice alternative is RingCentral Contact Center. Other similar apps like Zoho Voice are JustCall, 3CX, Nextiva, and CallHippo. Zoho Voice alternatives can be found in Contact Center Software but may also be in Auto Dialer Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to Zoho Voice

RingCentral Contact Center
JustCall
3CX
Nextiva
CallHippo
Aircall
Dialpad Support
CloudTalk

Top 10 Alternatives to Zoho Voice Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Zoho Voice stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Education Management, and Higher Education, and find the best product for your business.

RingCentral Contact Center

By RingCentral

4/5

(168)

Product Description

Reviewers say compared to Zoho Voice, RingCentral Contact Center is:

Better at meeting requirements

Categories in common with Zoho Voice:

By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Reviewers say compared to Zoho Voice, JustCall is:

Easier to do business with

Better at meeting requirements

More usable

Categories in common with Zoho Voice:

By 3CX

Product Description

Reviewers say compared to Zoho Voice, 3CX is:

Better at meeting requirements

Slower to reach roi

Easier to do business with

Categories in common with Zoho Voice:

Contact Center

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CallHippo

By CallHippo

4.5/5

(372)

Product Description

Reviewers say compared to Zoho Voice, CallHippo is:

Better at support

Better at meeting requirements

Easier to do business with

Categories in common with Zoho Voice:

By Aircall

Product Description

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Reviewers say compared to Zoho Voice, Aircall is:

Slower to reach roi

Better at meeting requirements

More usable

Categories in common with Zoho Voice:

By Dialpad

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Reviewers say compared to Zoho Voice, Dialpad Support is:

Slower to reach roi

Easier to do business with

Better at meeting requirements

Categories in common with Zoho Voice:

By CloudTalk

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Reviewers say compared to Zoho Voice, CloudTalk is:

Easier to do business with

Better at meeting requirements

Better at support

Categories in common with Zoho Voice:

Contact Center