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YOCC

YOCC Alternatives & Competitors

Top Alternatives to YOCC

  • Talkdesk
  • NICE inContact
  • UJET
  • Genesys Cloud
  • RingCentral Office

Top 20 Alternatives & Competitors to YOCC

    #1
    #1
  1. Talkdesk

    (1,156)4.4 out of 5
    Optimized for quick response

    World's Leading Cloud Call Center Software

    Categories in common with YOCC:
  2. World's Leading Cloud Call Center Software

    Categories in common with YOCC:

    Christopher P.
    CP
    A simple to use solution which includes self service IVR management which can be managed without any coding knowledge.
    #2
    #2
  3. NICE inContact

    (878)4.2 out of 5
    Optimized for quick response

    Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with YOCC:
  4. Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with YOCC:

    UH
    That it Is easy to use and has clear usage instructions
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with YOCC:
  6. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with YOCC:

    LA
    I like that it is easy to use and dial the numbers by copy paste when I need to do a call back, its nice that i change the color your status so that way you know what are you logged in, my favorite...Read more
    #4
    #4
  7. Genesys Cloud

    (439)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with YOCC:
  8. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with YOCC:

    IH
    Genesys Cloud is an extremely dependable application, which guarantees the uptime and reliability that we require to run our business.
    #5
    #5
  9. RingCentral Office

    (300)3.8 out of 5
    Optimized for quick response

    RingCentral is a cloud-based business phone system

    Categories in common with YOCC:
  10. RingCentral is a cloud-based business phone system

    Categories in common with YOCC:

    JK
    I love that I have access to my "desk line" wherever I am! I can always access voicemails, schedule conference calls and conduct video conferences with ease.
    #6
    #6
  11. Genesys PureConnect

    (280)4.2 out of 5
    Optimized for quick response

    Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with YOCC:
  12. Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with YOCC:

    Rita T.
    RT
    The all-in-one platform PureConnect offers best-in-class functionality in an easy to use environment. It does not require costly integration, high memory or complex systems. It is ideal for contact...Read more
    #7
    #7
  13. Nextiva

    (272)4.4 out of 5
    Optimized for quick response

    The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    Categories in common with YOCC:
  14. The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    Categories in common with YOCC:

    SP
    The best part is Nextiva App, you could make and receive calls from your business number using the Nextiva App on your cellphone. The Nextiva Support staff is always nice and quick to help. Also...Read more
    #8
    #8
  15. CloudTalk

    (246)4.4 out of 5
    Optimized for quick response

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with YOCC:
  16. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with YOCC:

    BR
    It's really simple to use, very friendly, It's not hard to find your way around. I can track my calls, make records out of them. Analyze the data can improve our metrics and it can help us achieve...Read more
    #9
    #9
  17. Five9

    (238)3.9 out of 5
    Optimized for quick response

    Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with YOCC:
  18. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with YOCC:

    IL
    It has a very attractive and easy-to-use interface, which has allowed me to use the system quite fluently at all times, the fact that it allows me to maintain communications with my clients either...Read more
    #10
    #10
  19. JustCall

    (179)4.1 out of 5

    JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with YOCC:
  20. JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with YOCC:

    BC
    How easy it is to use, also the customer service is fantastic
    #11
    #11
  21. Contact Center

    (129)4.0 out of 5
    Optimized for quick response

    Leader in Enterprise Communications as a Service (ECaaS), cloud-based unified communications and contact center solutions.

    Categories in common with YOCC:
  22. Leader in Enterprise Communications as a Service (ECaaS), cloud-based unified communications and contact center solutions.

    Categories in common with YOCC:

    AL
    The lawyers can see their calls on their IPhones wherever they are.
    #12
    #12
  23. Freshcaller

    (101)4.1 out of 5

    Freshcaller is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshcaller can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

    Categories in common with YOCC:
  24. Freshcaller is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshcaller can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

    Categories in common with YOCC:

    UG
    It shows good information about agents and calls
    #13
    #13
  25. CallHippo

    (86)4.1 out of 5

    CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.

    Categories in common with YOCC:
  26. CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.

    Categories in common with YOCC:

    UO
    Quick online customer support. They are always available
    #14
    #14
  27. Cisco Webex Contact Center

    (59)4.2 out of 5
    Optimized for quick response

    Create exceptional customer experiences that drive loyalty and lifetime value.

    Categories in common with YOCC:
  28. Create exceptional customer experiences that drive loyalty and lifetime value.

    Categories in common with YOCC:

    RI
    The best thing about this contact center is the ease of use for agents. It is very intuitive and has many realtime reports that facilitate decision making for supervisors.
    #15
    #15
  29. Vonage Contact Center (formerly NewVoiceMedia)

    (53)4.1 out of 5

    Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.

    Categories in common with YOCC:
  30. Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.

    Categories in common with YOCC:

    TS
    You have the flexibility to build your call flow the way it makes best sense for your business.
    #16
    #16
  31. VCC Live

    (51)4.7 out of 5

    VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

    Categories in common with YOCC:
  32. VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

    Categories in common with YOCC:

    MP
    Ease of transactions, overview, transparency, overall interface and cheaper cost
    #17
    #17
  33. 3CLogic Cloud Call Center

    (30)4.2 out of 5
    Optimized for quick response

    Deliver amazing customer experiences and drive effective digital transformation for your enterprise with 3CLogic’s cloud contact center software solution. Want to start a conversation? Click below!

    Categories in common with YOCC:
  34. Deliver amazing customer experiences and drive effective digital transformation for your enterprise with 3CLogic’s cloud contact center software solution. Want to start a conversation? Click below!

    Categories in common with YOCC:

    EH
    The account manager is friendly, responsive and provides solutions to the issues we have faced.
    #18
    #18
  35. Verizon Contact Center Solutions

    (26)4.0 out of 5

    Verizon Contact Center as a Service uses cloud functionality to provide a flexible solution for efficient customer service.

    Categories in common with YOCC:
  36. Verizon Contact Center as a Service uses cloud functionality to provide a flexible solution for efficient customer service.

    Categories in common with YOCC:

    UB
    Customer service is superior and anytime and everytime I have called they have been awesome. Always friendly and courteous
    #19
    #19
  37. Toky

    (26)3.7 out of 5

    Receive calls from your website, social profiles and regular phones, all in one place

    Categories in common with YOCC:
  38. Receive calls from your website, social profiles and regular phones, all in one place

    Categories in common with YOCC:

    Anatole N.
    AN
    Absolutely nothing unfortunately. This had been a mistake to switch to them.
    #20
    #20
  39. ChaseData CCaaS

    (25)4.5 out of 5
    Optimized for quick response

    ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents.

    Categories in common with YOCC:
  40. ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents.

    Categories in common with YOCC:

    Ashleigh N.
    AN
    I love how user-friendly the admin and agent portals are. I also really appreciate how patient, understanding, and helpful the sales rep and technical support staff were. I highly recommend this...Read more