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Xactly Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Xactly Media

Xactly Demo - AI Agents & Assistants for Revenue Operations
Chat-based AI Assistant interface surfacing compensation insights, attrition risk predictions, and quota recommendations, drawn from 20+ years of proprietary SPM data.
Xactly Demo - Real-Time Earnings Visibility
Rep-facing incentive statement showing commission earned, quota attainment, and deal-level payout breakdown in a single view.
Xactly Demo - AI-Powered Pipeline Health Dashboard
Multi-dimensional forecast view showing deal health scores, risk signals, and AI-generated revenue trajectories across commit, best case, and pipeline categories.
Xactly Demo - Interactive Territory Map & Quota Planning
Territory design decisions that used to take quarters now take days with the coverage visibility and quota alignment your field teams need to hit plan.
Xactly Demo - Compensation Plan Simulation & Benchmarking
What-if scenario modeling view with plan variants, projected spend, pay equity impact, and attainment outcomes compared side by side, powered by 20+ years of benchmark data.
Xactly Demo - Unified Territory, Quota & People Management
Single source of truth dashboard for territory assignments, headcount, credits, and quota targets with workflow approvals for mid-year changes built in.
Xactly is an AI-powered Sales Performance Management platform that unifies planning, compensation, and forecasting for sales, finance, and operations teams, backed by 20+ years of the industry's largest proprietary SPM dataset.
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Xactly is an AI-powered Sales Performance Management platform that unifies planning, compensation, and forecasting for sales, finance, and operations teams, backed by 20+ years of the industry's largest proprietary SPM dataset.
Xactly Incent is an AI-powered Incentive Compensation Management platform that automates commission calculations and aligns payouts with revenue goals, backed by 20+ years of proprietary pay and performance data.
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Xactly Incent is an AI-powered Incentive Compensation Management platform that automates commission calculations and aligns payouts with revenue goals, backed by 20+ years of proprietary pay and performance data.
Xactly Forecast is an AI-powered sales forecasting platform that helps revenue teams make faster, more confident decisions, surfacing real-time pipeline risks and deal health backed by 20+ years of proprietary performance data.
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Xactly Forecast is an AI-powered sales forecasting platform that helps revenue teams make faster, more confident decisions, surfacing real-time pipeline risks and deal health backed by 20+ years of proprietary performance data.
Xactly Plan is an AI-powered planning platform that helps revenue teams build aligned headcount, quota, and territory plans, backed by 20+ years of performance data and built to feed directly into compensation and forecasting.
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Xactly Plan is an AI-powered planning platform that helps revenue teams build aligned headcount, quota, and territory plans, backed by 20+ years of performance data and built to feed directly into compensation and forecasting.
Xactly Manage is an AI-powered sales management platform that helps RevOps, Finance, and HR teams automate territory rebalancing, quota adjustments, and crediting, eliminating friction and keeping every team aligned through change.
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Xactly Manage is an AI-powered sales management platform that helps RevOps, Finance, and HR teams automate territory rebalancing, quota adjustments, and crediting, eliminating friction and keeping every team aligned through change.
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Xactly Reviews (1,045)

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Reviews

Xactly Reviews (1,045)

View 1 Video Reviews
4.2
1,045 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and visualization capabilities of the product, which help streamline pipeline management and enhance forecasting accuracy. Many appreciate how it simplifies tracking opportunities and provides valuable insights for decision-making. However, some users note that reporting features could benefit from further refinement.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Prabish K.
PK
Lead - Revenue Enablement
Mid-Market (51-1000 emp.)
"Easy planning and data visibility"
What do you like best about Xactly?

I’ve always liked how Xactly gives me one-click visibility into my numbers, but the recent updates have really changed the game. It feels less like a spreadsheet and more like a coach. What I’m loving most is the 'predictive' side—it actually flags risks in my deals before they happen and lets me simulate commissions just by asking a quick question. It’s basically killed my need for 'shadow accounting' because the 'what-if' calculators and automated disputes do all the heavy lifting for me now. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

I really appreciate the power Xactly has, but the interface can still feel a little intimidating. Now that we have these cool AI agents, the gap between the modern 'chat' experience and the older-school reporting tables is pretty noticeable. I’d love to see a total UI refresh that makes the manual parts of the platform feel as fast and 'fresh' as the automated ones. Right now, it still feels like a powerful enterprise tool that’s trying to learn how to be user-friendly. Review collected by and hosted on G2.com.

Shriram B.
SB
Lead Customer Success Manager
Enterprise (> 1000 emp.)
"Transparent, Reliable Compensation Management That Saves Time"
What do you like best about Xactly?

I like that Xactly Incent gives me clear, transparent visibility into sales compensation. It handles complex comp plans reliably and reduces manual calculations and errors. Both reps and leadership can easily track earnings, quotas, and performance, which builds trust and minimizes compensation disputes. The automation and reporting also save a significant amount of time and make the process much more scalable. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

I find that Xactly Incent can be complex to configure and maintain, especially when compensation plans or hierarchies change. Some reports and workflows are not as intuitive as they could be, and more advanced changes often require admin support. There’s also a learning curve for new users, but the platform works well once it’s fully set up. Review collected by and hosted on G2.com.

Response from Sonia Cabrera Rossi of Xactly

Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. I recommend reaching out to the XU team (xactlyuniversity@xactlycorp.com) to get enrolled into training. We have a large catalog of free courses to support you through any questions you may have during the learning curve! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

Mani B.
MB
Customer Success Manager
Computer Software
Enterprise (> 1000 emp.)
"Commission Tracking In a Glance !"
What do you like best about Xactly?

Xactly helps track sales commissions and payouts more effectively. Additionally, the tracker shows how much of the variable pay has been rolled out over the past year, helping the individual to know how much of their variable pay has been achieved over the year. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

There isn't anything to dislike but the layout and features have been the same for a while and few features and enhancements can be made on the UI/UX front. Review collected by and hosted on G2.com.

Response from Sonia Cabrera Rossi of Xactly

Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We have taken note of the UI/UX feedback, we we are always looking to improve our product! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

Ashley N.
AN
Talent and Learning Consultant
Enterprise (> 1000 emp.)
"Convenient and User-Friendly with Insightful Graphs"
What do you like best about Xactly?

I like using Xactly Incent because it shows me documents with ease and is easy to use. It's also convenient and presents graphs that are easy to understand. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

n/a Review collected by and hosted on G2.com.

Taylor K.
TK
Sales Development Representative
Enterprise (> 1000 emp.)
"Straightforward with Improvement Potential"
What do you like best about Xactly?

I use Xactly to see my commission, and it helps me know how much I am going to get paid and how much I am getting paid for each meeting and opportunity. I like that it's straightforward and it gets the job done. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

The interface is really outdated, it doesn't feel very smooth like most websites/interfaces nowadays. Review collected by and hosted on G2.com.

Yuriy B.
YB
Sr. Manager, Global Sales Compensation
"Efficient Commission Management, Slight Learning Curve"
What do you like best about Xactly?

I like the versatility of Xactly Incent, which allows me to manage complex operations with ease. The user interface is appealing, and I appreciate how it enhances the overall user experience by being intuitive. The software's ease of use is a significant advantage, as it does not require any prior IT background to operate effectively, which is particularly beneficial for me as an administrator. This accessibility makes it possible for a broad range of users to utilize the system efficiently without specialized training. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

I find the system could be cumbersome, particularly due to the difference in user experiences between the screens and the different sections of the system. Improving these aspects would enhance usability. Review collected by and hosted on G2.com.

Response from Sonia Cabrera Rossi of Xactly

Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We have taken note of the UI feedback, we we are always looking to improve our product! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

Patrick C.
PC
Mid-Market (51-1000 emp.)
"Transparent Tracking"
What do you like best about Xactly?

Wage tracking - ability to see total comp over time. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Not at the moment - UI can be tricky at times but is easy to figure out. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Enterprise (> 1000 emp.)
"Xactly Makes Sales Commissions Easy to Track Month to Month"
What do you like best about Xactly?

We use Xactly to track our sales commissions and it's very easy to see each month what we expect to receive in commissions as everything is broken down for us. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

I can't say there's anything I dislike about Xactly. A little more detailed information in certain areas would be helpful, but overall, it's great. Review collected by and hosted on G2.com.

Kaden B.
KB
Account Executive
Mid-Market (51-1000 emp.)
"Helpful for Tracking Commissions, Needs a UI Refresh"
What do you like best about Xactly?

I use Xactly to see my comp plans and commission payouts. It helps me know how much I'll get paid on commission. I like the way it shows how I am pacing towards my comp plan and appreciate that it displays the percentages. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

I feel like the UI looks super old-school. It needs a touch-up job. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Clear, Accurate, and Transparent Commission Tracking"
What do you like best about Xactly?

As a sales rep, what I like best about Xactly Incent is the visibility and accuracy it gives me into my commissions. I can see exactly how my deals and performance translate into earnings without having to chase down finance or guess what my payout will be.

The real-time dashboards are super helpful, I can check progress against quota anytime, see how close I am to accelerators, and forecast my potential payout. It’s also great for motivation because everything is clear and updated automatically after deals close.

Overall, Xactly Incent saves me time, eliminates confusion, and builds trust in the comp process. I know my numbers are right, and that peace of mind lets me focus on selling.

It integrates with Salesforce because once a deal is closed it's updated in Xactly. I probably access Xactly once a day to track my commissions and how I'm pacing towards my quota.

It's very easy to use so I've not had to contact their support team but I've heard from our ops team that it was easy to set up and their support team is very responsive Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Nothing. I love it because I love making money and I get to see what my commission will be once I close the deal. Can't dislike something that shows you money :) Review collected by and hosted on G2.com.

Questions about Xactly? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Jimmy G.
JG
Jimmy Grulkey
Last activity over 4 years ago

Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?

Verified User in Internet
G2
Verified User in Internet
Last activity almost 6 years ago

How do other people track unique plans in Xactly?

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

16 months

Average Discount

12%

Perceived Cost

$$$$$

How much does Xactly cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 11 purchases.

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Xactly Features
Performance and Reliability
Commission Estimator
Compensation Statements
Plan Documents and Agreements
Sales Org Performance Reports
Monitor Sales Rep Performance
Quota Assignments/Management
Adjustments/Dispute Resolution
Comp Modeling - Ease of Admin
Comp Statement Calculation and Distribution
Product Avatar Image
Xactly