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WebSupport PRO

WebSupport PRO Alternatives & Competitors

Top Alternatives to WebSupport PRO

  • Zoho Desk
  • Freshdesk
  • Zendesk Support Suite
  • Salesforce Service Cloud
  • LiveAgent

Top 20 Alternatives & Competitors to WebSupport PRO

    #1
    #1
  1. Zoho Desk

    (2,686)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with WebSupport PRO:
  2. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with WebSupport PRO:

    PA
    Tickets that are automatically generated from emails and can be passed between departments and users as needed.
    #2
    #2
  3. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with WebSupport PRO:
  4. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with WebSupport PRO:

    Pedro H. K.
    PK
    The fact that the tool adapts for whatever you need to use. Freshdesk is a really customizable, so that means you can create your own type of work setting up custom rules or even building some app...Read more
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with WebSupport PRO:
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with WebSupport PRO:

    AC
    I love how robust this thing is. The chat module can be completely customized with color, size, questions, etc., and you can have it only appear to select groups (which can be connected up to...Read more
    #4
    #4
  7. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with WebSupport PRO:
  8. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with WebSupport PRO:

    PM
    The quality of Service cloud automation allows users to manage their own self-service operations, greatly streamlining the process of reviewing plug-ins in the Service cloud Exchange app and...Read more
    #5
    #5
  9. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with WebSupport PRO:
  10. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with WebSupport PRO:

    AD
    This chat is a mesh answers for organization when you have to contact somebody progressively or be reached, along these lines I like LiveAgent in light of the fact that it is exceptionally quick,...Read more
    #6
    #6
  11. Intercom

    (1,258)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with WebSupport PRO:
  12. Intercom allows you to communicate personally with every single customer.

    Categories in common with WebSupport PRO:

    Utkarsh R.
    UR
    Their live chat platform is solid that offers lots of useful functions and their customer support response time is good.
    #7
    #7
  13. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with WebSupport PRO:
  14. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with WebSupport PRO:

    Shayla D.
    SD
    I'm using the live chat about 6 months ago and its a great product with a lot of features. highly recommended for any business to use. I love the feature that syncing social media inbox messages to...Read more
    #8
    #8
  15. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with WebSupport PRO:
  16. A powerful customer support suite with a focus on collaboration.

    Categories in common with WebSupport PRO:

    Pritam K.
    PK
    I like the versatility which is coupled with an easy configuration, without all things have a thousand methods to configure it and that is great. Ticketing input integration is excellent that tends...Read more
    #9
    #9
  17. Front

    (617)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with WebSupport PRO:
  18. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with WebSupport PRO:

    ET
    From a user perspective the ability to share both internally and externally messages, discussions avoid so much email confusion and the search facility is strong. Having Shared Inbox is...Read more
    #10
    #10
  19. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with WebSupport PRO:
  20. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with WebSupport PRO:

    AR
    You can easily configure chat flows and link forms directly from your website to HubSpot. With Pro Account, you have a knowledge base and conditional chats. Very powerful. The support from the...Read more
    #11
    #11
  21. Hiver

    (521)4.6 out of 5
    Optimized for quick response

    Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with WebSupport PRO:
  22. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with WebSupport PRO:

    Megan S.
    MS
    Hiver is so easy to use! It's great to have the ability to have multiple 'group' email addresses and they all come into separate folders so you can time block your day. I love the function of...Read more
    #12
    #12
  23. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with WebSupport PRO:
  24. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with WebSupport PRO:

    Alex W.
    AW
    Salesforce Essentials email integration its what makes me happy about the product, the Cloud-Based deployment and the easy of its interface. Searching any information through the tool is supper...Read more
    #13
    #13
  25. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with WebSupport PRO:
  26. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with WebSupport PRO:

    HD
    For us, LiveZilla has turned into the best live visit program we've at any point been permitted to utilize. It incorporates effectively and basically into our site (and some other site). To...Read more
    #14
    #14
  27. Vtiger All-In-One CRM

    (344)4.3 out of 5

    Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with WebSupport PRO:
  28. Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with WebSupport PRO:

    LK
    If you have any questions, the VTiger support team will provide you with answers and ensure that your problem is resolved. In addition, they often release product updates and improvements. The...Read more
    #15
    #15
  29. Helpshift

    (320)4.2 out of 5
    Optimized for quick response

    Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with WebSupport PRO:
  30. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with WebSupport PRO:

    AH
    Very powerful software, with frustration-free and optimal automation and messaging features. We provide effective results from the first response to the resolution of a problem, this process is...Read more
    #16
    #16
  31. Spiceworks Help Desk

    (290)4.3 out of 5

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with WebSupport PRO:
  32. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with WebSupport PRO:

    John F.
    JF
    The community is amazing and very helpful, tons of engagement and very knowledgeable individuals. I like the deployment of the software without needing agents installed everywhere. It easily...Read more
    #17
    #17
  33. Kustomer

    (286)4.4 out of 5
    Optimized for quick response

    Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with WebSupport PRO:
  34. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with WebSupport PRO:

    UC
    I like that Kustomer integrates all aspects of a customer's interaction. We can easily see the entire picture of a customer's experience with our service.
    #18
    #18
  35. Agile CRM

    (277)4.1 out of 5

    Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with WebSupport PRO:
  36. Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with WebSupport PRO:

    Mark L.
    ML
    I love the simplicity, yet the software is packed full of features. It's been one of the best pieces of software we've worked with. We use it on a daily basis for customer management, marketing and...Read more
    #19
    #19
  37. Gmelius

    (236)4.4 out of 5
    Optimized for quick response

    Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with WebSupport PRO:
  38. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with WebSupport PRO:

    Caio F.
    CF
    It is intuitive, clean and really functional. It is helping me a lot to manage my emails and improve my productivity. I am spreading it to my whole team already, due the high cost/benefit we gain...Read more
    #20
    #20
  39. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with WebSupport PRO:
  40. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with WebSupport PRO:

    UT
    Dixa feels a bit "undercooked". While it functions as an all-in-one communication systems quite well, it's sorely dependent on your setting up of it's various flows and what kind of implementation...Read more