Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.
Categories in common with Talkdesk:Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with Talkdesk:Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.
Categories in common with Talkdesk:With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.
Categories in common with Talkdesk:Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.
Categories in common with Talkdesk:Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).
Categories in common with Talkdesk:Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.
Categories in common with Talkdesk:JustCall is a VoIP business phone system for Sales and Marketing teams around the world.
Categories in common with Talkdesk:Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Talkdesk:UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.
Categories in common with Talkdesk:Deliver amazing customer experiences and drive effective digital transformation for your enterprise with 3CLogic’s cloud contact center software solution. Want to start a conversation? Click below!
Categories in common with Talkdesk:CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.
Categories in common with Talkdesk:Freshcaller is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshcaller can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.
Categories in common with Talkdesk:Leader in Enterprise Communications as a Service (ECaaS), cloud-based unified communications and contact center solutions.
Categories in common with Talkdesk:CallMiner Eureka is a solution that helps call centers through text and speech analytics and insights from automated analysis of communications between you and your customers across multiple channels.
Categories in common with Talkdesk:Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Categories in common with Talkdesk:RingCentral is a cloud-based business phone system
Categories in common with Talkdesk:3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with Talkdesk:Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Categories in common with Talkdesk:Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
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