# Top 10 Startly Alternatives & Competitors **Average Rating:** 3.9/5 **Total Number of Reviews:** 6 Looking for alternatives or competitors to Startly? IT Service Management Tools is a widely used technology, and many people are seeking user friendly, powerful software solutions with performance logging and policy dictation. Other important factors to consider when researching alternatives to Startly include ease of use and reliability. The best overall Startly alternative is Freshservice. Other similar apps like Startly are ServiceNow IT Service Management, SolarWinds Service Desk, ClickUp, and Atera. Startly alternatives can be found in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) but may also be in [Service Desk Software](https://www.g2.com/categories/service-desk) or [Work Management Software](https://www.g2.com/categories/work-management). ## Best Paid & Free Alternatives to Startly - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) ## Top 10 Alternatives to Startly Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Startly stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Education Management, and find the best product for your business. ### 1. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,336 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to Startly, Freshservice is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs Freshservice](https://www.g2.com/compare/freshservice-vs-startly) **Compare Freshservice with other alternatives:** - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs Wrike](https://www.g2.com/compare/freshservice-vs-wrike) - [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone) - [Freshservice vs BigTime](https://www.g2.com/compare/bigtime-vs-freshservice) ### 2. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,878 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Reviewers say compared to Startly, ServiceNow IT Service Management is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-startly) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Wrike](https://www.g2.com/compare/servicenow-it-service-management-vs-wrike) - [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs BigTime](https://www.g2.com/compare/bigtime-vs-servicenow-it-service-management) ### 3. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 783 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Reviewers say compared to Startly, SolarWinds Service Desk is: - Better at support - More usable Categories in common with Startly: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-startly) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs Wrike](https://www.g2.com/compare/solarwinds-service-desk-vs-wrike) - [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs BigTime](https://www.g2.com/compare/bigtime-vs-solarwinds-service-desk) ### 4. [ClickUp](https://www.g2.com/products/clickup/reviews) By ClickUp **Average Rating:** 4.6/5 **Total Reviews:** 12,704 ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Reviewers say compared to Startly, ClickUp is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [Bug Tracking](https://www.g2.com/categories/bug-tracking), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs ClickUp](https://www.g2.com/compare/clickup-vs-startly) **Compare ClickUp with other alternatives:** - [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice) - [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup) - [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management) - [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid) - [ClickUp vs Wrike](https://www.g2.com/compare/clickup-vs-wrike) - [ClickUp vs NinjaOne](https://www.g2.com/compare/clickup-vs-ninjaone) - [ClickUp vs BigTime](https://www.g2.com/compare/bigtime-vs-clickup) ### 5. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,191 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Reviewers say compared to Startly, Atera is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs Atera](https://www.g2.com/compare/atera-vs-startly) **Compare Atera with other alternatives:** - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs Wrike](https://www.g2.com/compare/atera-vs-wrike) - [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone) - [Atera vs BigTime](https://www.g2.com/compare/atera-vs-bigtime) ### 6. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 987 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Reviewers say compared to Startly, Jira Service Management is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-startly) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs Wrike](https://www.g2.com/compare/jira-service-management-vs-wrike) - [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [Jira Service Management vs BigTime](https://www.g2.com/compare/bigtime-vs-jira-service-management) ### 7. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 749 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Reviewers say compared to Startly, SysAid is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs SysAid](https://www.g2.com/compare/startly-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs Wrike](https://www.g2.com/compare/sysaid-vs-wrike) - [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid) - [SysAid vs BigTime](https://www.g2.com/compare/bigtime-vs-sysaid) ### 8. [Wrike](https://www.g2.com/products/wrike/reviews) By Wrike, Inc. **Average Rating:** 4.2/5 **Total Reviews:** 4,532 Wrike is the most versatile and secure collaborative work management platform. It is easy to use yet powerful and flexible enough to meet the unique business needs companies of all sizes and industries. Create a smooth, user-friendly workflow that links strategy to execution daily in a down-to-earth and accessible way. Additionally, Wrike is a truly global solution with full best in class support in 15+ languages across 130+ countries. Reviewers say compared to Startly, Wrike is: - Better at support - More usable Categories in common with Startly: [Bug Tracking](https://www.g2.com/categories/bug-tracking) **Compare:** [Startly vs Wrike](https://www.g2.com/compare/startly-vs-wrike) **Compare Wrike with other alternatives:** - [Wrike vs Freshservice](https://www.g2.com/compare/freshservice-vs-wrike) - [Wrike vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-wrike) - [Wrike vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-wrike) - [Wrike vs ClickUp](https://www.g2.com/compare/clickup-vs-wrike) - [Wrike vs Atera](https://www.g2.com/compare/atera-vs-wrike) - [Wrike vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-wrike) - [Wrike vs SysAid](https://www.g2.com/compare/sysaid-vs-wrike) - [Wrike vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-wrike) - [Wrike vs BigTime](https://www.g2.com/compare/bigtime-vs-wrike) ### 9. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) By NinjaOne **Average Rating:** 4.7/5 **Total Reviews:** 4,316 NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Reviewers say compared to Startly, NinjaOne is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Startly vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-startly) **Compare NinjaOne with other alternatives:** - [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone) - [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [NinjaOne vs ClickUp](https://www.g2.com/compare/clickup-vs-ninjaone) - [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone) - [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid) - [NinjaOne vs Wrike](https://www.g2.com/compare/ninjaone-vs-wrike) - [NinjaOne vs BigTime](https://www.g2.com/compare/bigtime-vs-ninjaone) ### 10. [BigTime](https://www.g2.com/products/bigtime/reviews) By BigTime **Average Rating:** 4.5/5 **Total Reviews:** 1,720 Everything you ever wanted in a time management app. Industry-savvy time tracking. One-click invoicing. Customizable reports. Seamless QuickBooks integration. Reviewers say compared to Startly, BigTime is: - Better at support - More usable - Better at meeting requirements Categories in common with Startly: [Expense Management](https://www.g2.com/categories/expense-management), [Resource Management](https://www.g2.com/categories/resource-management) **Compare:** [Startly vs BigTime](https://www.g2.com/compare/bigtime-vs-startly) **Compare BigTime with other alternatives:** - [BigTime vs Freshservice](https://www.g2.com/compare/bigtime-vs-freshservice) - [BigTime vs ServiceNow IT Service Management](https://www.g2.com/compare/bigtime-vs-servicenow-it-service-management) - [BigTime vs SolarWinds Service Desk](https://www.g2.com/compare/bigtime-vs-solarwinds-service-desk) - [BigTime vs ClickUp](https://www.g2.com/compare/bigtime-vs-clickup) - [BigTime vs Atera](https://www.g2.com/compare/atera-vs-bigtime) - [BigTime vs Jira Service Management](https://www.g2.com/compare/bigtime-vs-jira-service-management) - [BigTime vs SysAid](https://www.g2.com/compare/bigtime-vs-sysaid) - [BigTime vs Wrike](https://www.g2.com/compare/bigtime-vs-wrike) - [BigTime vs NinjaOne](https://www.g2.com/compare/bigtime-vs-ninjaone) --- ## Startly Alternatives FAQs ### What are the best alternatives to Startly? The best alternatives to Startly are [Freshservice](https://www.g2.com/products/freshservice/reviews) (4.6/5 stars, 1335 reviews), [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) (4.5/5 stars, 1868 reviews), [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) (4.3/5 stars, 778 reviews), and [ClickUp](https://www.g2.com/products/clickup/reviews) (4.6/5 stars, 12,527 reviews). These alternatives outperform Startly in usability, support, and meeting requirements according to G2 data. ### What features do alternatives offer that Startly does not? Startly lacks advanced reporting capabilities, mobile app performance enhancements, and dynamic pricing options that are present in alternatives. ### Which IT Service Management (ITSM) Tools tools do reviewers recommend instead of Startly? Reviewers recommend [Freshservice](https://www.g2.com/products/freshservice/reviews) for its intuitive UI, powerful automation, asset management, and quick implementation that delivers high ROI. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) is favored for its centralized platform, advanced workflow automation, AI-powered features, and strong integration capabilities suitable for enterprise environments. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) is praised for its user-friendly interface, integrated asset management, and effective automation that streamlines ITSM processes. [ClickUp](https://www.g2.com/products/clickup/reviews) is highly regarded for its all-in-one project and task management, extensive customization, collaboration tools, and AI features that enhance productivity and workflow efficiency. ### How does Startly compare to Freshservice? According to G2 data, [Startly](https://www.g2.com/products/startly/reviews) has an average rating of 3.9/5 based on 6 reviews, whereas [Freshservice](https://www.g2.com/products/freshservice/reviews) holds a significantly higher average rating of 4.6/5 from 1,335 reviews. Freshservice outperforms Startly across key reviewer-rated dimensions: it leads by 0.2 points in Meeting Requirements (8.9 vs 8.7), by 1.4 points in Usability (9.2 vs 7.8), by 1.5 points in Support (9.0 vs 7.5), and also scores higher in Ease of Setup (8.8), Ease of Admin (9.0), and Ease of Doing Business With (9.1), dimensions not rated for Startly. User sentiment for Freshservice highlights its ease of use (229 mentions), extensive features (116 mentions), robust ticketing and automation systems (101 mentions each), and strong customer support (67 mentions). Conversely, Startly's pros include ease of use and AI integration but suffer from pricing concerns and app functionality issues. Freshservice's cons include some missing features and a learning curve but are outweighed by its broad capabilities and user satisfaction. Overall, Freshservice offers a more comprehensive, user-friendly, and well-supported ITSM solution compared to Startly, supported by a much larger user base and higher satisfaction scores. ### Why do users choose Freshservice over Startly? Users choose [Freshservice](https://www.g2.com/products/freshservice/reviews) over Startly primarily due to its superior ease of use, extensive feature set, and robust automation capabilities. Freshservice's intuitive interface and powerful ticket management system are frequently praised, with 229 mentions of ease of use and 101 mentions each for ticketing and automation in user reviews. Its strong integration ecosystem and customizable workflows enable organizations to streamline IT operations effectively. Additionally, Freshservice scores 1.5 points higher in Support (9.0 vs 7.5) and 1.4 points higher in Usability (9.2 vs 7.8) compared to Startly, reflecting better customer satisfaction and user experience. The platform's ease of setup (8.8) and administration (9.0) further facilitate rapid deployment and ongoing management, reducing operational overhead. Users also value Freshservice's comprehensive asset management and reporting features, which enhance visibility and control. 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