Spanning Backup Reviews & Product Details

KAESYA Spanning Backup is simply a game-changer! Setup was a breeze, the interface is super intuitive, and our data has never felt safer. Backups run seamlessly in the background without slowing anything down. Highly recommend it to any team looking for a reliable and hassle-free backup solution! Review collected by and hosted on G2.com.

Spanning Backup is overall a solid tool, but there's room for improvement. The reporting dashboard could be more detailed and easier to read at a glance. Also, the initial configuration can feel a bit overwhelming for new users — a more guided onboarding experience would go a long way. Would love to see more granular restore options as well! Review collected by and hosted on G2.com.

Spanning Backup is resourceful on managing proper cloud backup systems that safeguard applications data and ensures recovery is attainable

The software runs automatic daily backups and this creates a sustainable cloud storage solution for companies

The tool has flexible recovery options and this helps individual companies to restore their data without any administrative help

Spanning is focused on maintaining high compliance and security standards, creating a solid regulatory governance Review collected by and hosted on G2.com.

Spanning has poor and hard to get customer service, and this lowers the expectations of users

The licensing for Spanning is so opaque and confusing without a clear support to offer explanations Review collected by and hosted on G2.com.

After the initial rollout, the backups are consistently happening. Restores tend to be pretty straight forward unless you need to get like an entire mailbox. Review collected by and hosted on G2.com.

Kaseya ruined this. The way licenses are modified was supposed to be better but it does not let you update it right in the moment where I found myself needing to come back to it to update the license whenever the system decided to recognized that users were removed. Review collected by and hosted on G2.com.

I reduced our footprint and was happy to continue using Spanning O365 Backup. It is reliable and easy to manage. The daily backup review page is nice to see successes and failures for each assigned account. Shared Mailbox backups are also a nice addition, as multiple hands in a shared account make for missing email more often than with personal accounts. Review collected by and hosted on G2.com.

I would prefer an option to choose a single .PST file if my ISP bandwidth will allow for backing up user email upon exit such as terminations or resignations. It currently breaks these up <10gb .pst files and makes for a bit of a hassle to load the files into Outlook and review them if required. Review collected by and hosted on G2.com.

What I like about Spanning Backup is that I am able to easily backup and recover all of my work. I use it all of the time as my primary backup software ever since I stumbled upon it. I feel like their customer support is well organized and relatively easy to get ahold of for someone who is not tech savvy and is learning how to work with SaaS. I have integrated Spanning Backup with my Salesforce and my Microsoft 365 accounts. In my opinion, I believe that Spanning Backup is easy to implement for any type of user. Review collected by and hosted on G2.com.

Thus far, I have found no major faults whilst working with Spanning Backup. Review collected by and hosted on G2.com.

A trustworthy cloud backup solution for Microsoft 365. You never truly know how effective a backup system is until you face a crisis or experience data loss. Unfortunately, my company did encounter such a situation, but fortunately, we were able to use Spanning Backup’s recovery feature, and it worked flawlessly! Recovering our backed up data was simple and intuitive, and I am extremely grateful for this software. The implementation process was straightforward, and integrating it with our Microsoft tenant was easy. Additionally, the system allows you to scale effortlessly as your company grows. Review collected by and hosted on G2.com.

One limitation for our use case is that Spanning Backup is a cloud-only solution and does not support backing up Microsoft 365 data directly to on-premises storage (NAS). Since we have a NAS in our server room, having an option for local or hybrid backups for certain datasets would be a nice addition. While this does not impact the reliability of the cloud backup itself, it would be nice for organisations (like ours in Germany) that require local copies as part of their backup or compliance strategy. Review collected by and hosted on G2.com.

I no longer have to worry about deciding which files belong on which devices, since the software takes care of all the slicing, ordering, and tracking for me. It's especially useful as my data grows, because as my backups increase over time, the system scales effortlessly—I simply add more media whenever I need it. Review collected by and hosted on G2.com.

If even a single fragment or disc from the backup is damaged or lost, the entire backup could become unusable. Splitting my backup into more pieces only increases the chances that something might go wrong. When dealing with a large amount of data, more fragments are required, but this also raises the risk of failure. Review collected by and hosted on G2.com.

What I like best about Spanning Backup is how reliable and low-maintenance it is. Once set up, backups run automatically without needing constant attention. The interface is clean and easy to navigate, and restoring data is straightforward. It provides strong peace of mind knowing critical SaaS data is protected consistently. Review collected by and hosted on G2.com.

One downside is that reporting and alerts could be more detailed and customisable. While the basic information is available, deeper insights and clearer summaries would help administrators monitor backup health more efficiently. Pricing may also feel slightly high for smaller teams with limited budgets. Review collected by and hosted on G2.com.

I like best about Spanning Backup is its simplicity and reliability. Once it’s set up, backups run automatically with no maintenance, and restores are fast. It also provides security and fills critical data-protection gaps in Google Workspace and Microsoft 365 without adding operational complexity. Review collected by and hosted on G2.com.

I dislike about Spanning Backup is that it can feel a bit limited and rigid compared to more advanced competitors. The pricing can also be on the higher side for smaller teams, and advanced search Review collected by and hosted on G2.com.

The platform itself is very intuitive and easy to operate. Previous backups are easier to navigate and reinstate. Haven't had any issue with missed backups or fails. Review collected by and hosted on G2.com.

My only issue has been in paying my annual software subscription after it was acquired by Kaseya - created some disfunction which eventually was sorted. Review collected by and hosted on G2.com.