# Spanning Backup Reviews
**Vendor:** Kaseya  
**Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 225
## About Spanning Backup
Spanning&#39;s cloud-native, purpose-built solutions for Microsoft 365, Google Workspace and Salesforce protect your organization&#39;s critical data from loss caused by ransomware and malware attacks, human error, malicious behavior and sync errors - unique in its ability to enable end-users as well as administrators to quickly find and restore data to its original state in just a few clicks. Spanning 360 for Microsoft 365 and Google Workspace adds advanced, integrated phishing defense and dark web monitoring to provide and end-to-end protection for email, accounts, and data. The power of the cloud combined with reduced IT administration and help desk costs plus simple and transparent pricing results in the lowest total cost of ownership of any other backup and recovery solution in its class. Spanning, a Kaseya company, is the leader in SaaS Cloud-to-Cloud Backup, proven and trusted by more than 24,000 organizations to provide enterprise-class data protection. Spanning’s solutions meet the rigorous requirements for listing on Microsoft AppSource, Salesforce AppExchange and the G-Suite Marketplace, topping the customer rankings on each.



## Spanning Backup Pros & Cons
**What users like:**

- Users find Spanning Backup to be incredibly **easy to use and set up** , making data protection hassle-free and intuitive. (11 reviews)
- Users commend the **easy restore feature** of Spanning Backup, appreciating its reliability and simplicity during data recovery. (6 reviews)
- Users value the **reliability and simplicity** of Spanning Backup, ensuring seamless protection of their important data. (5 reviews)
- Users highlight the **easy setup** of Spanning Backup, making implementation and integration with Microsoft 365 seamless and intuitive. (5 reviews)
- Users praise the **reliability** of Spanning Backup, appreciating its hassle-free automated backups and straightforward restoration process. (5 reviews)
- Data Security (4 reviews)
- Users commend the **affordability** of Spanning Backup, appreciating its value as a reliable and effective backup solution. (3 reviews)
- Automation (3 reviews)
- Configuration Ease (3 reviews)
- Users appreciate the **decent customer support** of Spanning Backup, making assistance accessible for non-tech-savvy individuals. (3 reviews)

**What users dislike:**

- Users face **backup issues** with Spanning Backup, including risks with fragmented data and complicated setup processes. (4 reviews)
- Users find Spanning Backup to be **expensive** , particularly for smaller teams with limited budgets seeking affordable solutions. (4 reviews)
- Users find the **difficult setup** of Spanning Backup to be more complicated than necessary for optimal use. (3 reviews)
- Users find the **reporting lacks detail** , making it hard to quickly assess backup health and status. (3 reviews)
- Users face **non-actionable errors** and a confusing interface, leading to frustration and inefficiency in error management. (2 reviews)
- Users report **poor customer support** , with a baffling interface and insufficient assistance resolving issues. (2 reviews)
- Pricing Issues (2 reviews)
- Users struggle with **restore difficulties** , finding the process clunky and facing issues with large folders and account restoration. (2 reviews)
- Cloud Limitations (1 reviews)
- Complexity (1 reviews)


## Spanning Backup Discussions
  - [Can an option be added to get notifications less frequently?](https://www.g2.com/discussions/33636-can-an-option-be-added-to-get-notifications-less-frequently) - 1 comment, 1 upvote
  - [Heycan you add some features?](https://www.g2.com/discussions/heycan-you-add-some-features) - 1 comment, 1 upvote
  - [How much backup storage and retention will I have?](https://www.g2.com/discussions/spanning-backup-for-office-365-general-68ad0230-6db0-4eca-adb8-75a60ac1ecbd) - 1 comment, 1 upvote
  - [What is the installation and setup process like for Spanning Backup for Oﬃce 365?](https://www.g2.com/discussions/spanning-backup-for-office-365-general-59c2413d-cf8e-432a-b451-a8751c84adfd) - 1 comment, 1 upvote
  - [What types and causes of Oﬃce 365 data loss does Spanning  cover?](https://www.g2.com/discussions/spanning-backup-for-office-365-general-03cedb50-7077-427d-9081-a919b995ea33) - 1 comment, 1 upvote

- [View Spanning Backup pricing details and edition comparison](https://www.g2.com/products/spanning-backup/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-05-26+03%3A50%3A14+-0500&secure%5Bsession_id%5D=0f290853-8935-43b8-8dc7-05314f4286c3&secure%5Btoken%5D=d6681440c780c23595cf31ad4c1dc2099daec05a8e5200603430ae93e01cefea&format=llm_user)
## Spanning Backup Integrations
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [Dark Web ID](https://www.g2.com/products/dark-web-id/reviews)
  - [IT Glue](https://www.g2.com/products/it-glue/reviews)
  - [Kaseya 365 User](https://www.g2.com/products/kaseya-365-user/reviews)
  - [Kaseya BMS](https://www.g2.com/products/kaseya-bms/reviews)
  - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)
  - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)

## Spanning Backup Features
**Functionality**
- Storage Capacity
- Versioning

**Management**
- Disaster Recovery
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Compatibility **
- SaaS Application Variety
- Storage Formats

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Management**
- Security Standards
- Encrypted Storage

**Security**
- Data Encryption
- Security and Compliance

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Spanning Backup Alternatives
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (719 reviews)
  - [Salesforce Backup &amp; Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) - 4.6/5.0 (400 reviews)
  - [Afi Backup for Microsoft 365 and Google Workspace](https://www.g2.com/products/afi-backup-for-microsoft-365-and-google-workspace/reviews) - 4.7/5.0 (55 reviews)

