Spanning Backup Reviews & Product Details


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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Spanning Backup Integrations

(9)
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Spanning Backup Media

Spanning Backup Demo - Spanning for Microsoft 365
Spanning for Microsoft 365
Spanning Backup Demo - Spanning for Google Workspace
Spanning for Google Workspace
Spanning Backup Demo - Spanning for Salesforce
Spanning for Salesforce
Spanning Backup Demo - Spanning for Salesforce
Spanning for Salesforce
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Spanning Backup Reviews (226)

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Reviews

Spanning Backup Reviews (226)

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4.2
226 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable backups, highlighting that once set up, it runs automatically with minimal maintenance. Many appreciate the straightforward restoration process, which provides peace of mind regarding data protection. However, some users note that the reporting features could be more detailed and customizable.

Pros & Cons

Generated from real user reviews
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SW
Sr Systems Engineer
Enterprise (> 1000 emp.)
"Easy Setup and Strong Protection, But Needs Clearer Error Guidance"
What do you like best about Spanning Backup?

Super easy to configure. Protects all users, files and 365 data. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Some of the errors are not actionable, unfortunately. Would like to get some more data on how to resolve some of the failed backups. Review collected by and hosted on G2.com.

"Reliable Backup with Room for Speed Improvement"
What do you like best about Spanning Backup?

I appreciate that Spanning Backup protects my data and keeps it secure. It also protects my organization's data, helping me to trust the service. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Takes time to get stored Review collected by and hosted on G2.com.

Hassan N.
HN
IT Operations Analyst
Small-Business (50 or fewer emp.)
"Effortless Backup with Room for Transparency"
What do you like best about Spanning Backup?

I appreciate how easy Spanning Backup is to use and how it makes restoring data simple. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I don't like the reporting and pricing transparency. Review collected by and hosted on G2.com.

Isaac G.
IG
Technology Coordinator
Mid-Market (51-1000 emp.)
"Easy to Use, powerful backup for IT admins"
What do you like best about Spanning Backup?

It's now owned under the umbrella of Kaseya, which is a good backing to have. It's been really great for backing up files here and there and searching for specific missing files. You really need a tool like this in your stack. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Its great for restoring individual files, but if I need to do an entire drive and large batches of files, the UI and process can bit a little clunky or clumsy to me. I think this could be improved quite a bit. Review collected by and hosted on G2.com.

Carlos A.
CA
Director of Information Technology
Mid-Market (51-1000 emp.)
"Backups Made Easy and Always Available"
What do you like best about Spanning Backup?

We added backups for all of our shared mailboxes, and it has been quite fruitful and helpful for us. Since shared mailboxes can be quite anonymous by nature, having the ability to have backups is a must. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Sometimes searching through backups can be a little tedious. Better and quicker search tools would be helpful. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Spanning is a set and forget solution for M365 Backups"
What do you like best about Spanning Backup?

It is simple to select which accounts should be backed up and quick license type each should have. Spanning also automatically adds new accounts from M365 so new employees are included in our backups without interaction. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Update: The service would not let us restore a large folder or a full account. Cancellation and refund process has been going on for many months.

I would like to see more parts of M365 backed up. Most of the data is backed up but they are still working on certain features. I would also like the full path for files that can't be backed up so that I can research the error messages without a support ticket. I would also like a percent complete indicator to see how long the backup will take. We had an initial backup that took over 30 days to complete. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Does the Job"
What do you like best about Spanning Backup?

Easy to use

Self service

support is decent Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

-Setup was more complicated than needed

-still has m365 connection limits

-has issues wiht large customers (over 1,000 seats) - the backup never shows 100% clean

-Connectwise integration isnt the best Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Horrible Product thats riddles with bugs!"
What do you like best about Spanning Backup?

Nothing! Its a product thats riddled with bugs, does not work 1/2 the time! Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The interface is riddled with issues.

The displayed time does not reflect local time and users are asked to figure out what time zone it is in by reading documentation etc to figure out what data center and timezone thats in.

Parts of the UI show users licensed and others say it's not.

The section that says problems found, shows a generic error code, that makes no sense or points to a problem or a solution or allows a user to take action.

The support team are baffled by the product and how badly things work as well.

Events don't have information on what user action was taken on, i.e let's say a user was provisioned with a license, it would say the license was issued to a user, but not who it was etc.

there is text, that has zero value! meaningless data! The product feels like it was built by amateurs who had zero care about how it works and how admins use it. Review collected by and hosted on G2.com.

ND
Manager of NOC Services
Mid-Market (51-1000 emp.)
"Ease of Use with Lots of Potential"
What do you like best about Spanning Backup?

Being in an MSP, i like that it natively has customer access through the 365GA accounts or i can add a regular user. the interface is straight forward from navigating around down to restoring items Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

i wish there were better filters for auto-applying licenses natively within the application. group based licensing is a great feature but i beleive this should be controlled within the application, not reliant upon the tenant Review collected by and hosted on G2.com.

JP
Computer Service Technician
Mid-Market (51-1000 emp.)
"Spanning Backup Review"
What do you like best about Spanning Backup?

The ease of activating or deactivating a user Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

No dislikes as this is an easy to use product. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

15%

Perceived Cost

$$$$$

How much does Spanning Backup cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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Spanning Backup Features
Storage Capacity
Versioning
SaaS Application Variety
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