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Spanning Backup Reviews & Product Details


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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Spanning Backup Integrations

(8)
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Spanning Backup Media

Spanning Backup Demo - Spanning for Microsoft 365
Spanning for Microsoft 365
Spanning Backup Demo - Spanning for Google Workspace
Spanning for Google Workspace
Spanning Backup Demo - Spanning for Salesforce
Spanning for Salesforce
Spanning Backup Demo - Spanning for Salesforce
Spanning for Salesforce
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Spanning Backup Reviews (224)

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Reviews

Spanning Backup Reviews (224)

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4.2
224 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Easy to setup and just works."
What do you like best about Spanning Backup?

It takes basically zero time to manage and the setup and integration with Microsoft was a breeze. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Some times the alerts can be misleading. You get a partial backup alert and when investigating see that it's only a calendar item from a mailbox that hasn't been used in years. I tend to ignore the partial backup alerts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"It just works"
What do you like best about Spanning Backup?

Backup and restores are simple and it just works. Easy for admins to restore back to the owner or to another account. Clearly separate folder within the inbox with the abililty to search and/or drag and drop messages back into the main inbox. Same goes for OneDrive. This product continues to evolve. Product support if there is an issue. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

A better way of getting info out about updates and features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Spanning Is Great"
What do you like best about Spanning Backup?

- easy to setup

- easy to search backups

- simple to restore files and emails Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

- had to hunt for initial instructions for setup, but they were easy and straight forward

- fails due to Microoft glitches sometimes Review collected by and hosted on G2.com.

RV
Mid-Market (51-1000 emp.)
"Support team at its best"
What do you like best about Spanning Backup?

Not only that the product is very intuitive, with a little to no assistant, i was able to implement Spanning onto our O365 environment and setup the backups. There were some other feature that i didn't know but with the help of the onboarding engineer during the follow up call setup by our Account Rep, he was able to provide insights as to what are the other features that i missed during the implementation. Also, the support is fantactic. Engineers are quick to follow up as well the information that they provided are very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

At this time, i have no dislike about the product. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Using Spanning for a Community College"
What do you like best about Spanning Backup?

What I like best is how intuitive/logical most of the software is. I did not really have to have much training and it was easy to figure out. It was very easy to implement as well and it intigrates pretty seamlessly into our Microsoft 365 environment. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Every day, I get a report for the day on the Spanning backups. Usually, everyday, there X number of "problems requiring attention". Alot of the itmes that are reported there are "Not Actionable". So there isn't anything that you can really do to clear that up. Most things clear up in a day or so, but if they don't, you have to contact support.

Also, another item is that the sales people seem rather pushy. I get it, but it can be annoying. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"sub par service"
What do you like best about Spanning Backup?

the name is nice. and it is easy to add users to the system. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The service level is terrible. The price isn't very competitive. And there were too many problems over a long period of time. Review collected by and hosted on G2.com.

JL
Network Administrator
Mid-Market (51-1000 emp.)
"Reliable O365 backup solution"
What do you like best about Spanning Backup?

I like that this intergrates with Unitrends and that Kaseya support handles the submitted tickets. The dashboard is easy to use and see the current backup and retention status. It is easy to pick a backup date and search an email account for even a specific email or folder. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Pulling a backup of someones account from a backup to archive it upon leaving the company is a little difficult. It creates a series of downloads and it turns into a bit of extra work to download 40 smaller Zip files. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Enterprise (> 1000 emp.)
"Great protection at an affordable price"
What do you like best about Spanning Backup?

I love the unlimited backup retention and the price point of this product. We use it for O365 and Salesforce and it serves the purpose well. Sales and Support are quick to respond and are very helpful. Implementation took all of 15 minutes and it is a set it and forget it type of product. All new mailboxes, OneDrive folders and SharePoint sites are automatically backed up without any admin intervention. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Interface could use a little update especially for pulling in AD users. Some users should not show up in the interface and I would like a way to hide these. It can make assigning licenses a bit difficult. I use group based licensing so not a huge deal for me. Review collected by and hosted on G2.com.

Aaron K.
AK
Database Manager
Small-Business (50 or fewer emp.)
"Fantastic Service"
What do you like best about Spanning Backup?

Easy to setup, backs everything up regularly without issues, doesn't use dramatic amounts of data. It was quick to setup, the customer support team gets back to us quickly if there are issues, and those don't come up with any level of frequency. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Not much comes to mind; billing is easy, process is easy, and it was easy to setup Review collected by and hosted on G2.com.

Kayode Y.
KY
Mid-Market (51-1000 emp.)
"Backup your GMail, Drive and Salesforce"
What do you like best about Spanning Backup?

It's a good means of backing up your GMail, Drive and Salesforce. It also gives the opportunity to restore backup, and manage backup. If a staff has left your organization, and their manager needs access to their email, Spanning gives you that opportunity Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Sometimes, backup can be shown to have been skipped. While the system shows it as skipped, If you check, you usually will see the backup in place. I think this can be improved on Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

15%

Perceived Cost

$$$$$

How much does Spanning Backup cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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Spanning Backup Features
Storage Capacity
Versioning
SaaS Application Variety
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