Spanning Backup Reviews & Product Details

Not only that the product is very intuitive, with a little to no assistant, i was able to implement Spanning onto our O365 environment and setup the backups. There were some other feature that i didn't know but with the help of the onboarding engineer during the follow up call setup by our Account Rep, he was able to provide insights as to what are the other features that i missed during the implementation. Also, the support is fantactic. Engineers are quick to follow up as well the information that they provided are very easy to understand. Review collected by and hosted on G2.com.

At this time, i have no dislike about the product. Review collected by and hosted on G2.com.

What I like best is how intuitive/logical most of the software is. I did not really have to have much training and it was easy to figure out. It was very easy to implement as well and it intigrates pretty seamlessly into our Microsoft 365 environment. Review collected by and hosted on G2.com.

Every day, I get a report for the day on the Spanning backups. Usually, everyday, there X number of "problems requiring attention". Alot of the itmes that are reported there are "Not Actionable". So there isn't anything that you can really do to clear that up. Most things clear up in a day or so, but if they don't, you have to contact support.

Also, another item is that the sales people seem rather pushy. I get it, but it can be annoying. Review collected by and hosted on G2.com.

the name is nice. and it is easy to add users to the system. Review collected by and hosted on G2.com.

The service level is terrible. The price isn't very competitive. And there were too many problems over a long period of time. Review collected by and hosted on G2.com.

I love the unlimited backup retention and the price point of this product. We use it for O365 and Salesforce and it serves the purpose well. Sales and Support are quick to respond and are very helpful. Implementation took all of 15 minutes and it is a set it and forget it type of product. All new mailboxes, OneDrive folders and SharePoint sites are automatically backed up without any admin intervention. Review collected by and hosted on G2.com.

Interface could use a little update especially for pulling in AD users. Some users should not show up in the interface and I would like a way to hide these. It can make assigning licenses a bit difficult. I use group based licensing so not a huge deal for me. Review collected by and hosted on G2.com.

Easy to setup, backs everything up regularly without issues, doesn't use dramatic amounts of data. It was quick to setup, the customer support team gets back to us quickly if there are issues, and those don't come up with any level of frequency. Review collected by and hosted on G2.com.

Not much comes to mind; billing is easy, process is easy, and it was easy to setup Review collected by and hosted on G2.com.

It's a good means of backing up your GMail, Drive and Salesforce. It also gives the opportunity to restore backup, and manage backup. If a staff has left your organization, and their manager needs access to their email, Spanning gives you that opportunity Review collected by and hosted on G2.com.

Sometimes, backup can be shown to have been skipped. While the system shows it as skipped, If you check, you usually will see the backup in place. I think this can be improved on Review collected by and hosted on G2.com.

I like knowing that Spanning has our back, when process, or even Microsoft, can sometimes let us down. Review collected by and hosted on G2.com.

I would like more options, such as the ability to allow end users to quickly recover mail, directly from their Outlook (read only recovery, of course). Review collected by and hosted on G2.com.

Spanning has helped to reduce costs for file storage within Salesforce, and more importantly, has tremendously increased peace-of-mind with automatic backups on data being stored outside of Salesforce but with simple restoration when needed. The team was great with onboarding and simplified everything as well. It runs automatically every day and was easy to integrate with Salesforce via the native package. Review collected by and hosted on G2.com.

I don't have any complaints about Spanning - it's been a game-changer and I've brought it into multiple companies becuase of this. Review collected by and hosted on G2.com.

The ability to view all backups for 30 days on the main page, and see deleted accounts and data storage. Ease of use and implementation. Review collected by and hosted on G2.com.

I would like to backup all MS Teams' chats without having to use a secondary product. Review collected by and hosted on G2.com.

The backup tool was fairly easy to set up. Review collected by and hosted on G2.com.

1. They accepted my business to backup data at a specific cost per month, with no limits. Then after a couple of years they said I have too much data to back up and wanted a lot more money. When I asked them to send me my data or give me a tool to mass migrate my data to another platform, they could not give me a solution other than to individually download data from each user account.

2. The platform was unable to move my company account smoothly from one domain to a new domain when we changed our company name and domain. Their solution was to keep using our old domain. That was not possible.

3. Kaseya is constantly trying to upsell their other applications. Review collected by and hosted on G2.com.