--- title: Spanning Backup Reviews meta_title: 'Spanning Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 232 reviews by the users' company size, role or industry to find out how Spanning Backup works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 232 scale: '5' date_modified: '2026-10-01' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Spanning Backup Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Spanning Backup to be incredibly easy to set up and use, enhancing their data protection experience significantly. (11 mentions)
Users love the easy restore process of Spanning Backup, ensuring simple recovery during critical situations. (6 mentions)
Users value the reliable and automatic backups of Spanning Backup, ensuring peace of mind during data crises. (5 mentions)
Users commend the easy setup of Spanning Backup, appreciating its straightforward integration with Microsoft 365 for seamless protection. (5 mentions)
Users value the reliability of Spanning Backup, appreciating its seamless operation and effortless data protection. (5 mentions)
Users report backup issues with Spanning Backup, facing complications with data fragmentation and connection limits. (4 mentions)
Users feel that the pricing can be on the higher side, particularly for smaller teams with limited budgets. (4 mentions)
Users face a difficult setup process with Spanning Backup, which complicates initial use and functionality. (3 mentions)
Users find the poor reporting lacking in detail and clarity, making backup monitoring less efficient. (3 mentions)
Users report error management issues that lack actionable solutions and create confusion in the interface. (2 mentions)

5 Pros or Advantages of Spanning Backup

5 Cons or Disadvantages of Spanning Backup

Adrian H.
AH
Adrian H.
IT Coordinator
Mid-Market (51-1000 emp.)
"Spanning Backup - Excellent Product"
5/5
What do you like best about Spanning Backup?

What I like the most is how easy it is to configure before putting the solution into operation. Backing up is one of the easiest things. We did not have to make a market comparison since when the tool was presented to us, it fulfilled what we required at that time. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

In the years that I have used the Spanning Backup tool, we have had no problems performing backups or recovering information when necessary. We have seen in these years that other tools can complement and improve the available options, it would be good to have a license available within the console that allows us to evaluate the characteristics and know if it is necessary. Review collected by and hosted on G2.com.

BC
BENOIT C.
IT MANAGER
Small-Business (50 or fewer emp.)
"Very good product, include sharepoint list backup, teams, onedrive..."
4.5/5
What do you like best about Spanning Backup?

KAESYA Spanning Backup is simply a game-changer! Setup was a breeze, the interface is super intuitive, and our data has never felt safer. Backups run seamlessly in the background without slowing anything down. Highly recommend it to any team looking for a reliable and hassle-free backup solution! Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Spanning Backup is overall a solid tool, but there's room for improvement. The reporting dashboard could be more detailed and easier to read at a glance. Also, the initial configuration can feel a bit overwhelming for new users — a more guided onboarding experience would go a long way. Would love to see more granular restore options as well! Review collected by and hosted on G2.com.

JK
Jeremey K.
Technology & Integration Manager
Small-Business (50 or fewer emp.)
"Kaseya changes made it difficult"
3.5/5
What do you like best about Spanning Backup?

After the initial rollout, the backups are consistently happening. Restores tend to be pretty straight forward unless you need to get like an entire mailbox. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Kaseya ruined this. The way licenses are modified was supposed to be better but it does not let you update it right in the moment where I found myself needing to come back to it to update the license whenever the system decided to recognized that users were removed. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Set-It-and-Forget-It Reliability for Microsoft 365 Backup"
4.5/5
What do you like best about Spanning Backup?

What I appreciate most about Spanning Backup is that it’s a reliable “set it and forget it” solution. After the initial configuration, it runs quietly in the background with minimal administration, which gives me peace of mind that our important Microsoft 365 data is protected. It has been consistently dependable and needs very little day-to-day attention, allowing us to stay focused on other priorities. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I don’t have any specific concerns or major drawbacks to point out. The platform reliably does what it’s meant to do, and it doesn’t demand much day-to-day attention from me. If anything, future improvements would probably be best directed toward the overall user experience and better visibility, rather than fixing any significant issues. Review collected by and hosted on G2.com.

JL
Jason L.
Network Administrator
Retail
Mid-Market (51-1000 emp.)
"Still a Reliable O365 Email backup solution"
4.5/5
What do you like best about Spanning Backup?

I reduced our footprint and was happy to continue using Spanning O365 Backup. It is reliable and easy to manage. The daily backup review page is nice to see successes and failures for each assigned account. Shared Mailbox backups are also a nice addition, as multiple hands in a shared account make for missing email more often than with personal accounts. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I would prefer an option to choose a single .PST file if my ISP bandwidth will allow for backing up user email upon exit such as terminations or resignations. It currently breaks these up <10gb .pst files and makes for a bit of a hassle to load the files into Outlook and review them if required. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, Focused SaaS Backup That’s Easy to Deploy and Manage"
4/5
What do you like best about Spanning Backup?

What I like most about Spanning Backup is its simplicity and focus.

Unlike many backup platforms that try to protect everything from servers to virtual machines and cloud infrastructure, Spanning focuses primarily on protecting SaaS data such as:

* Microsoft 365

* Google Workspace

* Salesforce

That focus makes it very easy to understand, deploy, and manage. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

From my perspective, my concerns would not be about the product’s reliability, but rather about its scope and strategic fit.

1. It only solves part of the backup problem

This is by far the biggest limitation.

Spanning protects SaaS data such as:

* Microsoft 365

* Google Workspace

* Salesforce

It does not protect:

* Servers

* Virtual machines

* Workstations

* Network devices

* On-premises applications

Impact:

You still need another backup and disaster recovery solution for the rest of the IT environment. Review collected by and hosted on G2.com.

Gwynbleidd 1.
G1
Gwynbleidd 1.
Small-Business (50 or fewer emp.)
"Protection and backup of critical data in the cloud"
5/5
What do you like best about Spanning Backup?

Protection and backup of data in the cloud, critical data that can become extremely important both for the organization and for each of its users. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The truth is, I do not have sufficient understanding of the use of this dear tool to make negative judgments, so I prefer to refrain from making them. Review collected by and hosted on G2.com.

Danessa P.
DP
Danessa P.
Operations Director
Small-Business (50 or fewer emp.)
"Daily automatic cloud backups that save a lot of time"
5/5
What do you like best about Spanning Backup?

Excellent tool for performing backups and data recovery in the cloud. The data backup of accounts, the automatic daily backups save a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I don't have a bad experience with the application, it is quite intuitive and easy to handle, that's why it is one of the most used by us, it helps a lot to optimize time. Review collected by and hosted on G2.com.

Leah B.
LB
Leah B.
CEO
Small-Business (50 or fewer emp.)
"Kaseya's product spanning is terrible"
1/5
What do you like best about Spanning Backup?

I do not have much positive feedback. Their interface updated with no warning. I do not have much positive feedback. Their interface updated with no warning. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I am still struggling with support from this organization. I do not have much positive feedback. Their interface updated with no warning. The billing department, development team, and management are terrible. I will not be renewing this product in the future. Review collected by and hosted on G2.com.

Erik J.
EJ
Erik J.
Partner / Technisch Directeur
Small-Business (50 or fewer emp.)
"SaaS-Focused and Easy to Deploy, with Strong Backup and Restore Options"
3.5/5
What do you like best about Spanning Backup?

Designed specifically for SaaS environments, offering simple deployment, automated scheduling, and reliable protection for Microsoft 365 and Google Workspace data with minimal setup overhead Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

It offers fewer advanced enterprise features than larger backup platforms, which makes it less suitable for organizations that need deep analytics, extensive automation, or more complex policy controls. Review collected by and hosted on G2.com.