Spanning Backup Reviews & Product Details

Spanning's cloud-native, purpose-built solutions for Microsoft 365, Google Workspace and Salesforce protect your organization's critical data from loss caused by ransomware and malware attacks, human error, malicious behavior and sync errors - unique in its ability to enable end-users as well as administrators to quickly find and restore data to its original state in just a few clicks. Spanning 360 for Microsoft 365 and Google Workspace adds advanced, integrated phishing defense and dark web monitoring to provide and end-to-end protection for email, accounts, and data. The power of the cloud combined with reduced IT administration and help desk costs plus simple and transparent pricing results in the lowest total cost of ownership of any other backup and recovery solution in its class. Spanning, a Kaseya company, is the leader in SaaS Cloud-to-Cloud Backup, proven and trusted by more than 24,000 organizations to provide enterprise-class data protection. Spanning’s solutions meet the rigorous requirements for listing on Microsoft AppSource, Salesforce AppExchange and the G-Suite Marketplace, topping the customer rankings on each.

Product Website

Seller

Kaseya

Languages Supported

English

Product Description

Spanning offers SaaS data protection solution designed to help organizations protect and manage their information in the cloud.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Spanning Backup Integrations

(8)

Verified by Spanning Backup

Spanning Backup Media

Spanning for Microsoft 365

Spanning for Google Workspace

Spanning for Salesforce

Official Downloads

(5)

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Spanning for Google Workspace Data Sheet

Spanning Backup Reviews (224)

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Verified User in Legal Services

Small-Business (50 or fewer emp.)

8/10/2023

"Safety and Confidence"

5/5

What do you like best about Spanning Backup?

My IT suggested (vehemently) that I sign up for Spanning after we had a failure of an array of drives. Since then, I have the utmost confidence in Spanning. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Everything seems to work perfectly. There is nothing that I don't like. Review collected by and hosted on G2.com.

Katie F.

Senior Systems Administrator

Small-Business (50 or fewer emp.)

11/15/2022

"Problem Free for Over a Year"

4.5/5

What do you like best about Spanning Backup?

Very easy to set up and has been problem free for over a year. Currently backs up 2.5 TB of O365 data. It is simple enough that our end users are able to restore files without the help of IT. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Main issue is the annual sales pitch when it comes time to renew, but that is minor. Review collected by and hosted on G2.com.

What problems is Spanning Backup solving and how is that benefiting you?

O365 does not back up files for end users. The recycle bins are limited in time as to what is in there so users who do not need files on a regular basis or who share team sharepoint sites may not notice issues with files within that timeframe. Spanning keeps copies of these files from the time we started until present so we don't have to worry about it. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

8/3/2023

"Superb"

5/5

What do you like best about Spanning Backup?

Very reliable, very user friendly, very fast and effective. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

License assigment can be a bit combersome. Review collected by and hosted on G2.com.

Leah B.

CEO

Small-Business (50 or fewer emp.)

2/23/2023

"Kaseya's product spanning is terrible"

0/5

What do you like best about Spanning Backup?

The only redeeming quality about this company is my case manager Nir who is competent and hardworking despite a lack of support from the company as a whole. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The billing department, development team, and management are terrible. I will not be renewing this product in the future. Review collected by and hosted on G2.com.

What problems is Spanning Backup solving and how is that benefiting you?

They are supposed to be providing cloud back up services via spanning. The product itself is not bad but inferior to their sister product backupify. The developers are nonresponsive to troubleshooting issues and they are a mess. It took months to get integral actions addressed and it does not seem that there is much if any organization and project management going on. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/15/2022

"Excellent Cloud Backup Solution for a Small Non-Profit"

5/5

What do you like best about Spanning Backup?

Spanning has been an excellent resource for our small non-profit with only 6 users. After the initial configuration, it's been "set-it-and-forget-it," so there's no need to check on the service constantly. Helpful emails alert us that backups are completed properly. On the few occasions we needed to restore user data, we could jump into the service quickly and restore lost or deleted files. Having the ability to not only have a complete user backup but also be able to restore individual files has been a lifesaver. We also appreciate knowing our Office 365 data is backed up online and easily accessible in case of an emergency requiring restoration or migration of data. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The service currently meets our needs perfectly. Once successfully configured, we haven't experienced any issues. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

7/25/2023

"Works most of the time"

3.5/5

What do you like best about Spanning Backup?

Requires little work from us. turn key solution Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Lack of information on timing and failures Review collected by and hosted on G2.com.

Paul R.

Information Technology Specialist

Mid-Market (51-1000 emp.)

5/11/2023

"Office365 backups made easy"

5/5

What do you like best about Spanning Backup?

The simplicity of the application makes Office backups a breeze. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Regular failures occurring of of email backups Review collected by and hosted on G2.com.

Adrian H.

IT Coordinator

Mid-Market (51-1000 emp.)

8/15/2022

"Spanning Backup - Excellent Product"

5/5

What do you like best about Spanning Backup?

What I like the most is how easy it is to configure before putting the solution into operation. Backing up is one of the easiest things. We did not have to make a market comparison since when the tool was presented to us, it fulfilled what we required at that time. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

In the years that I have used the Spanning Backup tool, we have had no problems performing backups or recovering information when necessary. We have seen in these years that other tools can complement and improve the available options, it would be good to have a license available within the console that allows us to evaluate the characteristics and know if it is necessary. Review collected by and hosted on G2.com.

Greg S.

Senior Network Administrator

Mid-Market (51-1000 emp.)

11/15/2022

"Spanning does what it says"

4/5

What do you like best about Spanning Backup?

We use Spanning backup for our 365 environment. It is extremely fast in backing up our Exchange environment as well as Sharepoint, OneDrive and Teams conversations. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

While easy to configure, there are unsupported Powershell cmdlets that are iffy at times. They can time out in the middle of a process, making these automated tasks a bit daunting. Review collected by and hosted on G2.com.

Rob C.

Information Technology Director

Small-Business (50 or fewer emp.)

8/16/2022

"Using Google Workspace? Don't wait until we did to backup your user accounts with Spanning"

5/5

What do you like best about Spanning Backup?

It is set it and forget it. What IT Professional wouldn't want that? 100% seamless, behind-the-scenes functionality. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Nothing that I can think of at this time. Review collected by and hosted on G2.com.

What problems is Spanning Backup solving and how is that benefiting you?

Imagine this - you have a long-time employee, one that likes to keep her inbox clean. To our horror, this employee finds her all mail folder, clicks on the select all box, expands the search to all messages and deletes the entire all mail folder. Not stopping there, she never like to keep deleted messages, so she then emptied her trash. Being the Google Admin, I called Google and pleaded with them to restore the email and they would not. It went against their user agreement. I begged and begged to no avail. I had to restore all legacy emails from our previous email program, but she had lost every Gmail message since we converted. Review collected by and hosted on G2.com.