# Salesforce Backup & Recover vs Spanning Backup Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Backup & Recover excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spanning Backup. Users appreciate its reliability and low-maintenance nature, noting that it provides peace of mind once set up.
- **Users say** that Salesforce Backup & Recover offers a more intuitive onboarding experience, with many highlighting the straightforward process of restoring specific data or metadata, which saves time compared to manual backups. In contrast, while Spanning Backup is also praised for its ease of use, it doesn't quite match the level of satisfaction seen with Salesforce.
- **Reviewers mention** that Salesforce Backup & Recover's ability to reduce storage in the main Salesforce org is a significant benefit, allowing archived data to be easily accessible on record pages. This feature enhances data tracking, which some users feel is less emphasized in Spanning Backup.
- **According to verified reviews** , both products are recognized for their reliability, but Salesforce Backup & Recover stands out with a higher quality of support. Users have noted that the support team is responsive and helpful during implementation, whereas Spanning Backup's support has received mixed feedback.
- **Reviewers highlight** that while Spanning Backup is easy to set up and runs automatically in the background, Salesforce Backup & Recover offers a more comprehensive feature set that includes advanced versioning and security standards, which are crucial for businesses with stringent data protection needs.
- **Users appreciate** the clean interface of Spanning Backup, which makes navigation easy. However, Salesforce Backup & Recover's higher ratings in ease of administration and overall user experience suggest that it may provide a more seamless day-to-day usability for teams managing backups.



---
## Frequently Asked Questions

### What is the difference between Salesforce Backup & Recover vs Spanning Backup?

Salesforce Backup & Recover stands out for its higher reviewer satisfaction, stronger support, and more advanced recovery features compared to Spanning Backup.

| [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) | [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) |
| --- | --- |
| 4.6/5 (415 reviews) | 4.2/5 (232 reviews) |
| Mid-Market | Mid-Market |
| 9.0 | 9.1 |
| 9.2 | 8.4 |
| Ease of Use (67 all-time mentions) | Ease of Use (11 all-time mentions) |



### How do the pricing models of Salesforce Backup & Recover and Spanning Backup compare?

Salesforce Backup & Recover receives lower satisfaction on pricing compared to Spanning Backup, with reviewers more frequently citing cost as a drawback.

- **Salesforce Backup & Recover:** In recent reviews, many cite the product as expensive, especially for small teams or organizations with limited budgets.
- **Spanning Backup:** Reviewers mention that while pricing can be high for smaller teams, it is generally considered more affordable and offers value for its reliability.
- **Switching reasons:** Several reviewers switched away from Salesforce Backup & Recover due to cost concerns, seeking more budget-friendly alternatives.



### What are the best alternatives to Salesforce Backup & Recover and Spanning Backup?

The top three alternatives to Salesforce Backup & Recover and Spanning Backup are Druva Data Security Cloud, Backupify, and OwnBackup.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) | 4.6/5 (415 reviews) | Mid-Market | Expensive for small teams | Ease of Use (67 all-time mentions) |
| [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) | 4.2/5 (232 reviews) | Mid-Market | Generally affordable, but can be high for small teams | Ease of Use (11 all-time mentions) |
| [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) | 4.7/5 (741 reviews) | Mid-Market | — | Reliability and comprehensive backup coverage |
| [Backupify](https://www.g2.com/products/backupify/reviews) | 4.2/5 (189 reviews) | Mid-Market | — | Automated backup and restore for SaaS data |



### Which SaaS Backup features should I prioritize when comparing Salesforce Backup & Recover and Spanning Backup?

Buyers should prioritize recovery granularity, integration with core platforms, automation, support quality, and cost-effectiveness when comparing Salesforce Backup & Recover and Spanning Backup.

- **Recovery granularity:** Salesforce Backup & Recover is frequently praised for granular, record-level restores (24 all-time mentions for Easy Restore), while Spanning Backup also supports granular recovery but with fewer mentions (6 all-time mentions).
- **Integration with core platforms:** Salesforce Backup & Recover has 43 all-time mentions for Salesforce Integration, indicating deep native integration, while Spanning Backup is noted for SaaS focus but with fewer integration mentions.
- **Automation:** Salesforce Backup & Recover has 13 all-time mentions for Automation, compared to 3 for Spanning Backup.
- **Support quality:** Salesforce Backup & Recover scores 9.2 for Quality of Support, while Spanning Backup scores 8.4.
- **Cost-effectiveness:** Both products receive cost-related feedback, but Salesforce Backup & Recover is more frequently cited as expensive (23 all-time mentions), while Spanning Backup is generally considered more affordable.



### What are the pros and cons of Salesforce Backup & Recover vs Spanning Backup?

Salesforce Backup & Recover's headline strength is its deep Salesforce integration and granular recovery, while Spanning Backup is valued for its simplicity and reliability.

- **Salesforce Backup & Recover strengths:** Ease of Use (67 all-time mentions), Salesforce Integration (43), Backup Solutions (38), Customer Support (29), Data Accuracy (25), Easy Restore (24), Easy Setup (24), Data Security (20).
- **Salesforce Backup & Recover trade-offs:** Expensive (23 all-time mentions), Limitations (15), complexity for non-technical users, and interface outside standard Salesforce UI.
- **Spanning Backup strengths:** Ease of Use (11 all-time mentions), Easy Restore (6), Reliability (5), Affordable (3), Automation (3), Configuration Ease (3).
- **Spanning Backup trade-offs:** Backup Issues (4 all-time mentions), Expensive (4), Difficult Setup (3), Poor Reporting (3), limited advanced enterprise features.



### Is Salesforce Backup & Recover or Spanning Backup better for small businesses?

Spanning Backup is a better fit for small businesses, as reviewers highlight its simplicity and affordability for smaller teams.

- **Salesforce Backup & Recover:** Largest segment is Mid-Market; reviewers from small businesses often cite high cost as a barrier.
- **Spanning Backup:** Largest segment is Mid-Market; recent small-business reviewers praise its ease of use and value for smaller organizations.



### Which SaaS Backup platform has better integrations?

Salesforce Backup & Recover is favored for integrations, with more reviewer-cited mentions and deeper Salesforce platform integration.

- **Salesforce Backup & Recover:** 43 all-time mentions for Salesforce Integration, with additional mentions for easy integrations and automation within the Salesforce ecosystem.
- **Spanning Backup:** Reviewers note integration with Microsoft 365, Google Workspace, and Salesforce, but with fewer integration mentions and less emphasis on deep platform integration.



### How do Salesforce Backup & Recover and Spanning Backup compare on customer support?

Salesforce Backup & Recover outperforms Spanning Backup on Quality of Support by a margin of 0.8 points, a material difference.

- **Salesforce Backup & Recover:** Reviewers frequently praise responsive onboarding specialists, helpful documentation, and strong support experiences (29 all-time mentions for Customer Support).
- **Spanning Backup:** Support is generally described as adequate, but some reviewers report slow or unhelpful responses, especially after recent ownership changes.



### Which is easier to implement, Salesforce Backup & Recover or Spanning Backup?

Spanning Backup and Salesforce Backup & Recover score within a tenth of a point on Ease of Setup, indicating parity in implementation experience.

- **Salesforce Backup & Recover:** Reviewers describe setup as straightforward, with onboarding support and clear documentation, though some note a learning curve for advanced features.
- **Spanning Backup:** Reviewers consistently highlight easy and quick setup, with many stating it is "set and forget" and requires minimal ongoing administration.



| | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 499 | 232 | 
| **Largest Market Segment** | Mid-Market (51.8% of reviews) | Mid-Market (54.6% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 Per user Per Month | 

---
## Top Pros & Cons

### Salesforce Backup & Recover

Pros:
- Ease of Use (67 reviews)
- Salesforce Integration (43 reviews)

Cons:
- Expensive (23 reviews)
- Limitations (15 reviews)

### Spanning Backup

Pros:
- Ease of Use (11 reviews)
- Easy Restore (6 reviews)

Cons:
- Backup Issues (4 reviews)
- Expensive (4 reviews)

---
## Ratings Comparison
| Rating | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
  | **Meets Requirements** | 9.2 (242 reviews) | 8.7 (158 reviews) | 
  | **Ease of Use** | 8.9 (384 reviews) | 8.9 (170 reviews) | 
  | **Ease of Setup** | 8.8 (343 reviews) | 9.1 (153 reviews) | 
  | **Ease of Admin** | 9.3 (209 reviews) | 9.0 (142 reviews) | 
  | **Quality of Support** | 9.2 (219 reviews) | 8.4 (143 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (201 reviews) | 8.7 (139 reviews) | 
  | **Product Direction (% positive)** | 8.7 (231 reviews) | 8.0 (154 reviews) | 

---
## Pricing

### Salesforce Backup & Recover

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Spanning Backup

#### Entry-Level Pricing

Plan: Spanning Backup for Google Workspace

Price: Contact Us 1 Per user Per Month

Description: Protect your Google Workspace data from human error, sync and misconfigurations, viruses, malware and more! Spanning provides daily, automated backups of Gmail, Drive (including Team Drives), Calendars, Contacts and Sites. A default unlimited retention policy guarantees that your valuable Google Workspace data will remain fully backed up and recoverable at all times.

Key Features:
- Daily, automated backups
- On-demand backups
- Point-in-time restore

[Browse all 3 editions](https://www.g2.com/products/spanning-backup/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Backup & Recover** | 8.3/10 | 221 |
| **Spanning Backup** | 8.9/10 | 104 |

#### Functionality

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Real-time Sync** | 8.8 (119 reviews) | Feature Not Available | 
| **Storage Capacity** | 9.3 (175 reviews) | 9.1 (96 reviews) | 
| **Remote Backup** | 9.4 (164 reviews) | Feature Not Available | 
| **Versioning** | 9.2 (164 reviews) | 8.8 (88 reviews) | 

#### Compatibility 

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **SaaS Application Variety** | 8.8 (121 reviews) | 8.5 (90 reviews) | 
| **Storage Formats** | 9.0 (132 reviews) | 8.8 (85 reviews) | 

#### Management

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **File Sharing** | 8.6 (129 reviews) | Feature Not Available | 
| **Security Standards** | 9.4 (163 reviews) | 8.9 (85 reviews) | 
| **Encrypted Storage** | 9.3 (156 reviews) | 9.0 (89 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 
| **Decision Making** | 7.3 (5 reviews) | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Salesforce Backup & Recover** | N/A | N/A |
| **Spanning Backup** | N/A | N/A |

#### Management

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)




---
## Reviewer Demographics

### By Company Size

| Segment | Salesforce Backup & Recover | Spanning Backup | 
|---|---|---|
| **Small-Business** | 16.6% | 39.5% | 
| **Mid-Market** | 51.8% | 54.6% | 
| **Enterprise** | 31.6% | 5.9% | 

### By Industry

#### Salesforce Backup & Recover

- **Financial Services:** 14.5%
- **Information Technology and Services:** 9.7%
- **Non-Profit Organization Management:** 9.7%
- **Higher Education:** 5.9%
- **Computer Software:** 5.3%
- **Hospital & Health Care:** 4.2%
- **Manufacturing:** 3.7%
- **Consulting:** 2.6%
- **Insurance:** 2.2%
- **Automotive:** 2.0%
- **Other:** 40.1%

#### Spanning Backup

- **Information Technology and Services:** 15.0%
- **Non-Profit Organization Management:** 10.7%
- **Computer Software:** 6.3%
- **Financial Services:** 4.9%
- **Computer & Network Security:** 3.9%
- **Manufacturing:** 3.9%
- **Education Management:** 3.4%
- **Primary/Secondary Education:** 2.4%
- **Mechanical or Industrial Engineering:** 1.9%
- **Automotive:** 1.9%
- **Other:** 45.6%

---
## Alternatives

### Alternatives to Salesforce Backup & Recover

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (744 reviews)
- [Backupify](https://www.g2.com/products/backupify/reviews) — 4.2/5 stars (187 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews) — 4.7/5 stars (307 reviews)
- [Commvault Cloud](https://www.g2.com/products/commvault-cloud/reviews) — 4.4/5 stars (191 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1457 reviews)
- [Flosum](https://www.g2.com/products/flosum/reviews) — 4.8/5 stars (214 reviews)
- [OpenText Cloudally Backup for Microsoft 365](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) — 4.4/5 stars (27 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (364 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (442 reviews)

### Alternatives to Spanning Backup

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (744 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.6/5 stars (291 reviews)
- [Afi Backup for Microsoft 365 and Google Workspace](https://www.g2.com/products/afi-backup-for-microsoft-365-and-google-workspace/reviews) — 4.7/5 stars (63 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (364 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (442 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1457 reviews)
- [OpenText Cloudally Backup for Microsoft 365](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) — 4.4/5 stars (27 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (397 reviews)
- [SpinOne](https://www.g2.com/products/spinone/reviews) — 4.8/5 stars (128 reviews)

---
## Top Discussions

### Salesforce Backup & Recover

- Title: [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Details here, Moses: https://www.ownbackup.com/partners"
- Title: [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) — 1 comment
  > **Top comment:** "Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.

In my personal..."
- Title: [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) — 1 comment, 1 upvote
  > **Top comment:** "Hey Dor,

OwnBackup is a SaaS application with updates provided automatically.  Any major updates will be communicated to all customers.
 
Information..."
- Title: [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jordan,

My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have..."

### Spanning Backup

- Title: [What Office 365 applications does Spanning currently back up?](https://www.g2.com/discussions/spanning-backup-for-office-365-general) — 25 comments, 1 upvote
  > **Top comment:** "It is backing up my emails, OneDrive accounts and SharePoint sites."
- Title: [What is Spanning Backup used for?](https://www.g2.com/discussions/what-is-spanning-backup-used-for) — 1 comment
  > **Top comment:** "Salesforce backups"
- Title: [Can an option be added to get notifications less frequently?](https://www.g2.com/discussions/33636-can-an-option-be-added-to-get-notifications-less-frequently) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Heycan you add some features?](https://www.g2.com/discussions/heycan-you-add-some-features) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Padmajit.  My apologies for the late response.  We have resumed monitoring this board.  New features are announced on our blog our customer newsletter and..."
- Title: [How much backup storage and retention will I have?](https://www.g2.com/discussions/spanning-backup-for-office-365-general-68ad0230-6db0-4eca-adb8-75a60ac1ecbd) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Spanning Backup includes unlimited storage and retention, with the option to set retention periods by workload."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/salesforce-backup-recover-vs-spanning-backup)