Looking for alternatives or competitors to SmileBack? Enterprise Feedback Management Software is a widely used technology, and many people are seeking popular, easily administered software solutions with brand design consistency, security, and system monitoring. Other important factors to consider when researching alternatives to SmileBack include ease of use and reliability. The best overall SmileBack alternative is Simplesat. Other similar apps like SmileBack are Nicereply, HubSpot Service Hub, Glassbox, and Salesforce Service Cloud. SmileBack alternatives can be found in Enterprise Feedback Management Software but may also be in Help Desk Software or Session Replay Software.
SimpleSat is the fun and engaging survey tool for service businesses to gather insightful and actionable feedback from their customers.
Customer Satisfaction Survey, NPS & CES
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.