Scratchpad Features
Data Sourcing (5)
Data Sourcing
As reported in 42 Scratchpad reviews.
Compiles data from a breadth of either internal or external sources.
Exporting & Sharing Data
42 reviewers of Scratchpad have provided feedback on this feature.
Enables user to communicate data by securely exporting and sharing it.
Multi-Device Data Visualization
38 reviewers of Scratchpad have provided feedback on this feature.
Allows users to view data visualizations on several devices.
Interactive Dashboards
This feature was mentioned in 46 Scratchpad reviews.
Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs.
Data Segmentation
This feature was mentioned in 40 Scratchpad reviews.
Enables user to segment customer or prospect data in meaningful ways such as by industry or region.
Predictive Analytics (4)
Lead Scoring
This feature was mentioned in 39 Scratchpad reviews.
Provides scores or rankings of each prospect based on the data provided.
Opportunity Scoring
Based on 39 Scratchpad reviews.
Provides insights to determine which deals already in the pipeline have the best chance of closing.
Risk Analysis
38 reviewers of Scratchpad have provided feedback on this feature.
Warns sales teams of accounts that may be at risk of being lost.
Live Forecasting
Based on 43 Scratchpad reviews.
Provides live customer data so that sales organizations forecasts stay current.
Sales Management (4)
Live Pipeline Management
As reported in 46 Scratchpad reviews.
Updates every time a change is made enabling users to trace a deal through the pipeline.
Sales Gamification
As reported in 40 Scratchpad reviews.
Enables competition between a sales team by providing things like challenges and scoreboards.
Account-Based Analytics
As reported in 41 Scratchpad reviews.
Provides insightful data at the account level to arm salespeople with the most relevant information possible.
Activity Tracking
43 reviewers of Scratchpad have provided feedback on this feature.
Enables sales managers to stay on top of their team activities by providing visibility into customer communication.
Training (4)
Knowledge Base
Organizes knowledge from fellow sales representatives and other experienced employees for reference.
Coaching Materials
Offers content and training for new hires within the tool.
Playbook Creation
Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.
Video Record
Records users' practice or live pitches for future reference and improvement.
Feedback (7)
Review
Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.
Scorecard
Provides a scorecard to display team and/or individual performance.
Coaching Card
Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.
Leaderboard
Projects team sales performance publicly to reward and motivate employees.
Real-Time Updates
Updates sales data in real-time so as to help teams remain close to their goals.
Notifications
Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.
Competition
Motivates employees by creating time-sensitive competititons that drive performance.
Incentives (2)
Triggers
148 reviewers of Scratchpad have provided feedback on this feature.
Automatically recognizes achievements that should be added to the leaderboard.
Leaderboards
Based on 131 Scratchpad reviews.
Highlights top-performing employees to publicly reward their achievements.
Personalization (3)
Custom Reports
262 reviewers of Scratchpad have provided feedback on this feature.
Generates reports with customizable fields to further understand employee performance.
Dashboards
264 reviewers of Scratchpad have provided feedback on this feature.
Visualizes individual and team insights such as new leads and outbound calls.
Goal Setting
167 reviewers of Scratchpad have provided feedback on this feature.
Allows teams to set trackable goals within the tool.
Administrative (3)
Integration
This feature was mentioned in 282 Scratchpad reviews.
Integrates with CRM and financial systems to help determine goals
Employee Structure
As reported in 149 Scratchpad reviews.
Organizes team members by roles, activities and objectives and weighs tasks by importance.
Behavior Monitoring
Based on 145 Scratchpad reviews.
Allows managers and administrators to peruse profiles and monitor employee behavior and performance.
Lead Facilitation (4)
Customer-facing Chatbot
Based on 53 Scratchpad reviews.
Offers a chatbot to initiate and carryout inital conversations with prospects and leads.
Lead Qualification
As reported in 61 Scratchpad reviews.
Automatically calculates which leads are the most likely to become a customer.
Lead Follow-up
Based on 72 Scratchpad reviews.
Automatically contacts all leads.
Meeting Scheduling
As reported in 61 Scratchpad reviews.
Utilizes natural language processing to set up meetings.
Organization (3)
Opportunity and Pipeline Management
This feature was mentioned in 168 Scratchpad reviews.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Data Entry
Based on 162 Scratchpad reviews.
Automates the entry of collected data.
Integrations / APIs
124 reviewers of Scratchpad have provided feedback on this feature.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Performance Analysis (2)
Coaching
As reported in 68 Scratchpad reviews.
Provides real-time coaching to sales representatives.
Peformance Tracking
As reported in 81 Scratchpad reviews.
Tracks and analyzes sales representative performance.
Sales Analysis (2)
ROI Forecasting
As reported in 75 Scratchpad reviews.
Measure return on investment and leverage data to predict profitability of future projects.
Sales Forecasting
This feature was mentioned in 111 Scratchpad reviews.
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Integrated Workflows (7)
Task Management
This feature was mentioned in 182 Scratchpad reviews.
Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.
Email Tracking/Automation
116 reviewers of Scratchpad have provided feedback on this feature.
Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.
Calls and Voice
As reported in 100 Scratchpad reviews.
Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.
Other Outreach Options
As reported in 85 Scratchpad reviews.
Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.
CRM Integration
This feature was mentioned in 195 Scratchpad reviews.
Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.
Calendar
As reported in 130 Scratchpad reviews.
Integrates with calendar software so users can seamlessly schedule calls.
Shared Records
As reported in 148 Scratchpad reviews.
Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on.
Repeatability and Reportability (5)
Content Management
Based on 143 Scratchpad reviews.
Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.
Workflow Management
171 reviewers of Scratchpad have provided feedback on this feature.
Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.
Workflow Performance
This feature was mentioned in 155 Scratchpad reviews.
Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.
Sales Coaching and Insights
Based on 118 Scratchpad reviews.
Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.
Gamification
Based on 96 Scratchpad reviews.
Provides gamifaction features to rank sales reps on performance
Call Analytics (4)
Call Recording
Records sales calls and facilitates playback
Machine Learning
Utilizes machine learning technology to analyze recorded sales calls
Call Analysis
Analyzes or facilitates the analysis of recorded and stored sales calls for insight
Lead Qualification
Leverages analytics to qualify and score calls in real time
Artificial Intelligence - Conversation Intelligence (3)
Customer Scoring
Leverages technology to rate or "read" recordings to determine the impact of sales calls
Speech-to-Text
Transcribes sales calls from speech to text
Sentiment Analysis
Utilizes artifical intelligence to analyze emotional tone and interactions in a conversation
AI and Automation (5)
Lead Prioritization
As reported in 129 Scratchpad reviews.
Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers.
Lead Scoring
Based on 110 Scratchpad reviews.
Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage
Best Time of Day Scheduling
This feature was mentioned in 95 Scratchpad reviews.
Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations
Buyer Intelligence
This feature was mentioned in 94 Scratchpad reviews.
Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls.
Machine Learning
This feature was mentioned in 95 Scratchpad reviews.
Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior.
Generative AI (5)
AI Text Generation
As reported in 17 Scratchpad reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
As reported in 17 Scratchpad reviews.
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Based on 74 Scratchpad reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Sales Performance Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Sales Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Sales Coaching (4)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Sales Engagement (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AI Sales Assistant (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversation Intelligence (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Productivity Bots (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
What is machine learning and why is it important as a software feature? Our G2 guide can help you understand machine learning and popular software with machine learning features.
What is call recording and why is it important as a software feature? Our G2 guide can help you understand call recording and popular software with call recording features.





