Compare HubSpot Sales Hub and Scratchpad
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
$0.00
$0.00 Per Month
HubSpot Sales Hub
Star Rating
(13,767)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Scratchpad
Star Rating
(1,493)4.8 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Scratchpad. Users appreciate its robust features for managing sales, deals, and leads, with one reviewer highlighting the AI note taker feature for recording sales calls as a standout tool.
- Users say that Scratchpad shines in its ability to integrate seamlessly with Salesforce, making it a favorite for teams that rely heavily on that platform. Reviewers commend its customizable columns and tiering abilities, which enhance deal tracking and organization.
- According to verified reviews, HubSpot Sales Hub is praised for its ease of onboarding and setup, with many users finding the process intuitive. One user noted that the automation feature and customization options make it easy to tailor the platform to specific project needs.
- Reviewers mention that Scratchpad provides an excellent workspace for task management and note-taking, allowing real-time updates on opportunities. This feature is particularly beneficial for teams that need to collaborate efficiently, as highlighted by a user who appreciates the ability to share notes across different sections.
- G2 reviewers highlight that HubSpot Sales Hub offers superior reporting features, which are essential for sales forecasting and performance tracking. Users have noted that the platform's sales intelligence forecasting capabilities are among the best, helping teams make informed decisions based on data.
- Users report that while Scratchpad has a higher star rating, its overall market presence and user satisfaction lag behind HubSpot Sales Hub. Many users feel that despite its strengths, Scratchpad's limited review activity suggests it may not be as widely adopted or tested in diverse environments.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Scratchpad
Free
$0.00
Per Month
- Prompt builder
- Prompt manager
- 3 AI sales sheets
Free Trial
HubSpot Sales Hub
Free Trial is available
Scratchpad
Free Trial is available
Ratings
Meets Requirements
8.6
9,996
9.2
975
Ease of Use
8.7
10,886
9.6
986
Ease of Setup
8.4
4,843
9.4
114
Ease of Admin
8.6
3,158
9.0
76
Quality of Support
8.6
9,002
9.7
896
Has the product been a good partner in doing business?
8.7
3,110
9.6
76
Product Direction (% positive)
8.7
9,553
9.3
822
Features by Category
Sales Force Automation
8.7
6139
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
6017
|
Verified
Not enough data
8.6
6176
|
Verified
Not enough data
7.8
4202
|
Verified
Not enough data
8.5
5090
|
Verified
Not enough data
7.8
3262
|
Verified
Not enough data
7.8
3170
|
Verified
Not enough data
8.2
2463
Not enough data
Marketing Automation
8.7
5414
|
Verified
Not enough data
8.5
5059
|
Verified
Not enough data
8.7
5248
|
Verified
Not enough data
8.1
4451
|
Verified
Not enough data
Customer Support
8.3
3634
|
Verified
Not enough data
8.1
2466
Not enough data
8.4
3303
|
Verified
Not enough data
8.0
3281
|
Verified
Not enough data
8.2
3511
|
Verified
Not enough data
Reporting & Analytics
8.2
5830
|
Verified
Not enough data
8.4
6147
|
Verified
Not enough data
8.0
4296
|
Verified
Not enough data
Mobile & Social
8.0
3811
|
Verified
Not enough data
8.1
2462
|
Verified
Not enough data
7.7
4130
|
Verified
Not enough data
Platform
8.1
2950
|
Verified
Not enough data
8.3
2583
|
Verified
Not enough data
8.5
2987
|
Verified
Not enough data
8.1
2283
|
Verified
Not enough data
7.5
1976
Not enough data
8.0
2582
|
Verified
Not enough data
8.6
3012
|
Verified
Not enough data
8.0
1668
Not enough data
Integration
8.4
2267
|
Verified
Not enough data
8.2
2390
|
Verified
Not enough data
8.1
2239
|
Verified
Not enough data
Generative AI
7.4
684
Not enough data
Agentic AI - CRM
7.2
218
Not enough data
7.2
213
Not enough data
7.3
218
Not enough data
7.1
214
Not enough data
7.0
215
Not enough data
7.1
214
Not enough data
7.2
214
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
7.7
53
8.6
623
8.8
61
8.9
651
8.8
72
8.9
658
8.3
61
Organization
8.9
679
9.6
168
8.8
666
9.7
162
8.6
603
9.1
124
Performance Analysis
8.3
556
8.3
68
8.8
668
8.6
81
Sales Analysis
Feature Not Available
8.6
75
8.7
620
9.5
111
Generative AI
8.1
156
6.6
17
8.3
155
6.2
17
Agentic AI - AI Sales Assistant
7.7
19
Not enough data
8.1
18
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
Integrated Workflows
8.8
1638
8.9
182
9.0
1687
6.4
116
8.3
1439
5.0
100
8.2
1336
6.4
85
8.8
1526
9.5
195
8.7
1388
7.6
130
8.5
1302
8.6
148
Repeatability and Reportability
8.6
1478
7.9
143
8.7
1550
9.0
171
8.6
1522
8.8
155
8.1
1393
7.2
118
Feature Not Available
5.6
96
AI and Automation
8.2
1246
7.8
129
8.1
1211
7.0
110
8.1
1202
6.1
95
7.8
1083
5.5
94
7.7
1030
5.5
95
Generative AI
7.3
494
5.4
74
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
304
4.3
5
7.9
270
4.7
6
8.0
279
3.3
6
Feature Not Available
3.9
6
Artificial Intelligence - Conversation Intelligence
Feature Not Available
3.3
6
7.5
244
6.0
5
Not enough data
Not enough data
Generative AI
7.6
112
Not enough data
Agentic AI - Conversation Intelligence
7.4
25
Not enough data
7.5
26
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
722
Not enough data
8.3
589
Not enough data
8.4
579
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.9
770
Feature Not Available
8.1
848
|
Verified
7.3
148
7.5
719
|
Verified
Feature Not Available
8.3
944
7.0
131
Personalization
8.4
967
Feature Not Available
8.5
1100
|
Verified
8.9
262
8.8
1199
|
Verified
9.1
264
8.5
991
|
Verified
8.0
167
Administrative
8.6
1022
|
Verified
9.4
282
8.4
903
|
Verified
8.2
149
8.3
857
7.9
145
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2098
Not enough data
8.8
2084
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2137
Not enough data
8.9
2136
Not enough data
8.8
2233
Not enough data
Feature Not Available
Not enough data
8.9
2212
Not enough data
Generative AI
7.5
485
Not enough data
Agentic AI - Sales Analytics
6.9
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1357
8.3
42
8.4
1426
8.0
42
8.2
1290
7.4
38
8.6
1545
9.1
46
8.4
1387
9.2
40
Predictive Analytics
8.1
1346
7.1
39
8.2
1302
8.5
39
7.7
1131
8.1
38
7.9
1263
8.6
43
Sales Management
8.8
1553
9.3
46
7.9
1245
7.1
40
8.4
1407
8.4
41
8.9
1619
8.6
43
Agentic AI - Outbound Call Tracking
7.4
62
Not enough data
7.1
60
Not enough data
Calling
8.6
1192
Not enough data
8.1
983
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
70
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.2
6
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
Not enough data
Feedback
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
10.0
7
Not enough data
8.3
5
Not enough data
7.5
6
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Enablement
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
884
Not enough data
8.4
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
39
Not enough data
7.4
38
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Scratchpad are categorized as Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Analytics, and Sales Performance Management
Unique Categories
HubSpot Sales Hub is categorized as Business Scheduling, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, CRM, AI Agents For Business Operations, and Insurance CRM
Scratchpad is categorized as Productivity Bots and Sales Coaching
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scratchpad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
45.5%
Information Technology and Services
19.0%
Financial Services
4.2%
Marketing and Advertising
3.1%
Telecommunications
2.3%
Other
26.0%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
What is HubSpot Sales Hub used for?
5 Comments
BL
Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -...Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
How do you get Scratchpad on Google Chrome?
3 Comments
CC
Go to the Chrome Web Store:
https://chrome.google.com/webstore/detail/scratchpad/amfkipihkmaplngfikedhgfmjndaboep?hl=en
Click install.
Recommend:...Read more
What does Scratchpad do?
2 Comments
JC
Scratchpad makes salesforce tolerable. If you are in sales or sales management you need to get it and use it. Take your updates from many clicks and...Read more
