Compare HubSpot Sales Hub and Scratchpad 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
$0.00
$0.00 Per Month
HubSpot Sales Hub
Star Rating
(13,585)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansScratchpad
Star Rating
(1,494)4.8 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Scratchpad. Users appreciate its comprehensive features, such as the intuitive dashboard that helps them stay updated on deal opportunities and manage client interactions effectively.
- Users say that Scratchpad shines in its ease of use, with many praising its clean and fast interface. Reviewers highlight how it makes updating opportunities and managing pipelines feel natural, which is a refreshing change from more cumbersome tools.
- According to verified reviews, HubSpot Sales Hub is recognized for its robust support and implementation process. Users frequently mention the seamless onboarding experience and the helpful resources available, which contribute to a smoother transition for teams adopting the software.
- Reviewers mention that while Scratchpad offers a responsive workspace for task management and note-taking, it has a smaller user base, which may limit the breadth of community support and shared resources compared to HubSpot Sales Hub's extensive user community.
- G2 reviewers highlight that HubSpot Sales Hub provides excellent automation features, particularly in email tracking and lead management. Users find these tools invaluable for streamlining their sales processes and enhancing productivity, making it a preferred choice for many small businesses.
- Users report that while Scratchpad is effective for real-time updates and pipeline organization, it may not offer the same depth of features as HubSpot Sales Hub, particularly in areas like conversation intelligence and advanced analytics, which are crucial for data-driven decision-making.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
HubSpot Sales Hub
Free Trial is available
Scratchpad
Free Trial is available
Ratings
Meets Requirements
8.6
9,894
9.2
976
Ease of Use
8.7
10,783
9.6
987
Ease of Setup
8.4
4,749
9.4
115
Ease of Admin
8.6
3,156
9.0
76
Quality of Support
8.6
8,910
9.7
897
Has the product been a good partner in doing business?
8.7
3,108
9.6
76
Product Direction (% positive)
8.7
9,470
9.3
823
Features by Category
Sales Force Automation
8.7
6104
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
5972
|
Verified
Not enough data
8.6
6148
|
Verified
Not enough data
7.8
4203
|
Verified
Not enough data
8.5
5075
|
Verified
Not enough data
7.8
3259
|
Verified
Not enough data
7.8
3165
|
Verified
Not enough data
8.2
2459
Not enough data
Marketing Automation
8.7
5398
|
Verified
Not enough data
8.5
5057
|
Verified
Not enough data
8.7
5227
|
Verified
Not enough data
8.1
4443
|
Verified
Not enough data
Customer Support
8.3
3633
|
Verified
Not enough data
8.1
2463
Not enough data
8.4
3298
|
Verified
Not enough data
8.0
3279
|
Verified
Not enough data
8.2
3509
|
Verified
Not enough data
Reporting & Analytics
8.2
5799
|
Verified
Not enough data
8.4
6129
|
Verified
Not enough data
8.0
4293
|
Verified
Not enough data
Mobile & Social
8.0
3809
|
Verified
Not enough data
8.1
2460
|
Verified
Not enough data
7.7
4129
|
Verified
Not enough data
Platform
8.1
2924
|
Verified
Not enough data
8.3
2549
|
Verified
Not enough data
8.5
2984
|
Verified
Not enough data
8.1
2282
|
Verified
Not enough data
7.5
1977
Not enough data
8.0
2578
|
Verified
Not enough data
8.6
2987
|
Verified
Not enough data
8.0
1667
Not enough data
Integration
8.4
2264
|
Verified
Not enough data
8.2
2377
|
Verified
Not enough data
8.1
2229
|
Verified
Not enough data
Generative AI
7.4
677
Not enough data
Agentic AI - CRM
7.2
217
Not enough data
7.2
214
Not enough data
7.3
214
Not enough data
7.1
215
Not enough data
7.0
214
Not enough data
7.1
213
Not enough data
7.2
213
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
528
7.7
53
8.6
624
8.8
61
8.8
651
8.8
72
8.9
659
8.3
61
Organization
9.0
681
9.6
168
8.8
667
9.7
162
8.7
605
9.1
124
Performance Analysis
8.3
558
8.3
68
8.8
668
8.6
81
Sales Analysis
Feature Not Available
8.6
75
8.7
619
9.5
111
Generative AI
8.2
157
6.6
17
8.3
157
6.2
17
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1635
8.9
182
9.0
1682
6.4
116
8.3
1439
5.0
100
8.2
1336
6.4
85
8.8
1524
9.5
195
8.7
1386
7.6
130
8.5
1303
8.6
148
Repeatability and Reportability
8.6
1478
7.9
143
8.7
1549
9.0
171
8.6
1520
8.8
155
8.1
1394
7.2
118
Feature Not Available
5.6
96
AI and Automation
8.2
1244
7.8
129
8.1
1211
7.0
110
8.1
1202
6.1
95
7.8
1083
5.5
94
7.7
1030
5.5
95
Generative AI
7.3
494
5.4
74
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
302
4.3
5
8.0
270
4.7
6
8.0
279
3.3
6
Feature Not Available
3.9
6
Artificial Intelligence - Conversation Intelligence
Feature Not Available
3.3
6
7.5
244
6.0
5
Not enough data
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
771
Feature Not Available
8.1
848
|
Verified
7.3
148
7.5
719
|
Verified
Feature Not Available
8.3
944
7.0
131
Personalization
8.4
968
Feature Not Available
8.5
1101
|
Verified
8.9
262
8.8
1200
|
Verified
9.1
264
8.5
991
|
Verified
8.0
167
Administrative
8.6
1023
|
Verified
9.4
282
8.4
904
|
Verified
8.2
149
8.3
858
7.9
145
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2096
Not enough data
8.8
2083
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2135
Not enough data
8.9
2135
Not enough data
8.8
2232
Not enough data
Feature Not Available
Not enough data
8.9
2209
Not enough data
Generative AI
7.5
485
Not enough data
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1356
8.3
42
8.4
1425
8.0
42
8.2
1292
7.4
38
8.6
1545
9.1
46
8.4
1388
9.2
40
Predictive Analytics
8.1
1346
7.1
39
8.2
1304
8.5
39
7.8
1133
8.1
38
7.9
1264
8.6
43
Sales Management
8.8
1554
9.3
46
7.9
1246
7.1
40
8.4
1409
8.4
41
8.9
1620
8.6
43
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
71
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.6
67
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.2
6
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
Not enough data
Feedback
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
10.0
7
Not enough data
8.3
5
Not enough data
7.5
6
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
884
Not enough data
8.5
885
Not enough data
8.4
828
Not enough data
8.3
802
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Scratchpad are categorized as Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Analytics, and Sales Performance Management
Unique Categories
HubSpot Sales Hub is categorized as Business Scheduling, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, CRM, AI Agents For Business Operations, and Insurance CRM
Scratchpad is categorized as Productivity Bots and Sales Coaching
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scratchpad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
45.5%
Information Technology and Services
18.9%
Financial Services
4.2%
Marketing and Advertising
3.1%
Telecommunications
2.3%
Other
26.0%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What's a scratchpad?
8 Comments
KP
Scratchpad is the name of the software that helps sales reps use Salesforces easily and more efficiently by directly integrateing to Salesforce to do things...Read more
How do you get Scratchpad on Google Chrome?
3 Comments
BG
Here's a help center article with a little more information for you: https://help.scratchpad.com/en/articles/6454935-chrome-extension-vs-web-appRead more
Can I share my scratch pad with the other users in org
2 Comments
AD
Yes, their is a share function for pipeline (list views) as well as the ability to make public to the org. Read more
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