Sage People Reviews & Product Details

We are assigned a Customer Success Manager who is always very helpful and Support team is excellent. Other salesforce apps don't come close to the support offered by Sage People. They have extensive documentation and a customer community to lean on. They offer training initially during implementation and you can pay for extra training. You can pay for Sage to do configuration or projects for you. The system is very flexible and customizable. We can create and send data files on a schedule through SFTP to benefit and payroll providers. We can request enhancements and most get done in a reasonable time. Every quarter there are vast improvements in new features and enhancements so the system only gets better. Review collected by and hosted on G2.com.

Admin functions are difficult for the average user without much training and some items require salesforce admin training to build automation and new fields because it's too technical. CSMs and Support do help in this area. New features often take effort to implement and it does take time to manage, whereas some prebuilt packages are less effort, but you also don't get to customize. Sage People does not handle everything we need to do, such as payroll processing and a learning management system. Review collected by and hosted on G2.com.

To have all HR information available, anytime, anywhere. Review collected by and hosted on G2.com.

It's a powerful system, and there is a lot to learn. Review collected by and hosted on G2.com.

Great payroll process and very efficient to use anywhere and anytime Review collected by and hosted on G2.com.

Sometimes it can be very very slow and gets stuck Review collected by and hosted on G2.com.

Whenever we need to change anything, our Customer Success Manager - Heather - sends us these amazing step-by-step emails that explain perfectly what we need to do. We'd be totally lost without her. Review collected by and hosted on G2.com.

It's not a very intuitive system. I can't figure out how do do something, and the training manuals don't help at all. Review collected by and hosted on G2.com.

Ease of setup and exceptional capabilities! Review collected by and hosted on G2.com.

Nothing really. The system is easy to utilize. Review collected by and hosted on G2.com.

It is user friendly. Cost effective. Reduces the amount of time spent on performance review and recruitment. The ability to customize the system to meet our organization's needs. Review collected by and hosted on G2.com.

I can honestly say that I do not currently have any dislikes. Review collected by and hosted on G2.com.

Good HR Software. Just wasn't the right one for me to use. Review collected by and hosted on G2.com.

Sage People did not fit my needs. I needed something more suitable. Review collected by and hosted on G2.com.

I like that the home page is completely modifiable and so it can be clean and organized and designed however relevant for your company. What I think is really practical and helpful that I haven't seen before with another platform like this is it shows you right when you click on 'vacation and absence' how many hours of accrued paid time off you have after future requests. In the past, I've had to count manually for figure it out. This platform is easier than ADP in that the interface is less busy and more straightforward. It was quick to submit a request of time off. I like that it shows you each month in a calendar view so you can see it an overview glance all the dates you have time off or the dates that are holidays.

It also has a mobile version so you can do everything from your phone.

It's very convenient to have all benefit information in one place including health care documents, policies, etc. Everything is straightforward and organized. You can also review and acknowledge review of company policies on this platform which cuts down on paper waste and increases efficiency. Review collected by and hosted on G2.com.

So far, I have not found anything that I dislike about this platform. Review collected by and hosted on G2.com.

some of the best features of the Software Include:

(1) Head Count report- this shows the total number of staff in history period, right from the deployment to the current month (Live Month)

(2) Employee Financial data grid, a one stop report for all details relating to pay for employees.

(3) Leave Administration: makes it easier to compute leave details.

(4) Statutory reporting in Nigeria especially Nigeria Social Insurance Trust Fund & Pay As You Earn reports have been seamlessly obtained from the software thereby reducing delays encountered in submission to the regulatory bodies.

(5) The application of usage is limitless especially for HR processes and procedures. Review collected by and hosted on G2.com.

(1) Reporting may actually,be edited to suit usage at times,

(2) the feature for multiple currency usage especially in the management of expatriate employees that are not earning currencies in the local money may be difficult to inculcate in the software.

(3) while it has ensured easy retrieval of records and statutory reports, we occasionally have to edit these reports before they are submitted.

(4) The software can be slow at times especially after launch on.

(5) Having to search for employees using titles is rather cumbersome. Review collected by and hosted on G2.com.

The software has made provision for almost every considerable scenario in setting up Job profile management, performance management and leaves. Review collected by and hosted on G2.com.

Although detailed, the handbooks are quite voluminous. Review collected by and hosted on G2.com.