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rostrvm Manager

rostrvm Manager Alternatives & Competitors

Top Alternatives to rostrvm Manager

  • Talkdesk
  • NICE inContact
  • Genesys Cloud
  • Genesys Engage
  • Genesys PureConnect

Top 20 Alternatives & Competitors to rostrvm Manager

    #1
    #1
  1. Talkdesk

    (1,152)4.4 out of 5
    Optimized for quick response

    World's Leading Cloud Call Center Software

    Categories in common with rostrvm Manager:
  2. World's Leading Cloud Call Center Software

    Categories in common with rostrvm Manager:

    Nick A.
    NA
    As a manager, I do enjoy the live dashboard feature and the different widgets that you can add and change to monitor performance.
    #2
    #2
  3. NICE inContact

    (877)4.2 out of 5
    Optimized for quick response

    Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with rostrvm Manager:
  4. Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with rostrvm Manager:

    JL
    I like how user friendly the system is! It's simplistic yet advanced enough to track how busy we are individually and collectively! I also like how it groups our entire call center. Not only does...Read more
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. Genesys Cloud

    (409)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with rostrvm Manager:
  6. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with rostrvm Manager:

    AI
    The ability to have all of my staff work efficiently from anywhere while allowing myself and my management team to track productivity. We also find our CSM, account manager and Engineer extremely...Read more
    #4
    #4
  7. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with rostrvm Manager:
  8. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with rostrvm Manager:

    RP
    The best in pureEngage is the flexibility in the routing component.
    #5
    #5
  9. Genesys PureConnect

    (280)4.2 out of 5
    Optimized for quick response

    Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with rostrvm Manager:
  10. Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with rostrvm Manager:

    Denver Drayson D.
    DD
    Genesys PureConnect is a one stop shop catering for the needs of our organisation, and the different business units in their unique ways. What stand out to be the best functionality and in essence...Read more
    #6
    #6
  11. CloudTalk

    (245)4.4 out of 5
    Optimized for quick response

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with rostrvm Manager:
  12. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with rostrvm Manager:

    AH
    That it connects to other integrations such as Intercom
    #7
    #7
  13. Five9

    (238)3.9 out of 5
    Optimized for quick response

    Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with rostrvm Manager:
  14. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with rostrvm Manager:

    Kevin B.
    KB
    The tool is easy to learn and stand up, but you have the ability to dive in and really customize it if you want. It is very easy for us to create custom messaging for holidays and closed times,...Read more
    #8
    #8
  15. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with rostrvm Manager:
  16. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with rostrvm Manager:

    MC
    That it's so easy to use, easy access for a manager to Control and change the flows from day to day. It's a great program that satisfies all of our needs.
    #9
    #9
  17. Aspect Workforce Management

    (211)4.1 out of 5

    Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with rostrvm Manager:
  18. Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with rostrvm Manager:

    UI
    I love how it’s simple and easy to use. I love the layout of the website.
    #10
    #10
  19. JustCall

    (178)4.1 out of 5

    JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with rostrvm Manager:
  20. JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with rostrvm Manager:

    AC
    When I was still the Market Development Manager of Tanda, I enjoyed using the Autodialer to increase efficiency and productivity for my team. Now that I transitioned to becoming the Head of our...Read more
    #11
    #11
  21. Contact Center

    (128)4.0 out of 5
    Optimized for quick response

    Leader in Enterprise Communications as a Service (ECaaS), cloud-based unified communications and contact center solutions.

    Categories in common with rostrvm Manager:
  22. Leader in Enterprise Communications as a Service (ECaaS), cloud-based unified communications and contact center solutions.

    Categories in common with rostrvm Manager:

    UM
    Great service array for the modern and small private practice. I enjoy and praise having video conference offering for my package. This permits to offer webinars and video consultations....Read more
    #12
    #12
  23. Freshcaller

    (101)4.1 out of 5

    Freshcaller is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshcaller can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

    Categories in common with rostrvm Manager:
  24. Freshcaller is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshcaller can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

    Categories in common with rostrvm Manager:

    Bo B.
    BB
    I like that phones are connected to my ticketing system - it's handy to automatically see who the call is from and the previous tickets.
    #13
    #13
  25. Avaya Aura

    (80)4.0 out of 5

    Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.

    Categories in common with rostrvm Manager:
  26. Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.

    Categories in common with rostrvm Manager:

    AB
    I love manage queue inbound call through vectoring like percentage vise, queue vise. It's very user friendly for both inbound and outbound and I am using since 7 year and it's very sutiable and...Read more
    #14
    #14
  27. Calabrio ONE

    (76)4.2 out of 5

    Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.

    Categories in common with rostrvm Manager:
  28. Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.

    Categories in common with rostrvm Manager:

    EH
    WFM software allowed more flexibility to agents, and reduced FTE costs. Going from Excel to WFM software saved analyst time on just 'scheduling' and allowed more time for actual analysis of call...Read more
    #15
    #15
  29. Vonage Contact Center (formerly NewVoiceMedia)

    (53)4.1 out of 5

    Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.

    Categories in common with rostrvm Manager:
  30. Fast and easy integration between Salesforce and your contact centre for better sales, marketing and support.

    Categories in common with rostrvm Manager:

    Alexander G.
    AG
    Great flexibility of the system and support from the team. Allows virtually any setup you might need. Allows changing or upgrading plans as you go along (or grow the organisation). Allows...Read more
    #16
    #16
  31. VCC Live

    (50)4.7 out of 5

    VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

    Categories in common with rostrvm Manager:
  32. VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

    Categories in common with rostrvm Manager:

    UH
    The key account manager is helpful, it's a pleasure to work with her. She understands the problems fast and do her best to fix them. The interface is easy to understand and it's customizeable....Read more
    #17
    #17
  33. NICE Workforce Management

    (44)4.2 out of 5
    Optimized for quick response

    Nice Performance Suite (formerly Merced) is an advanced frontline performance management application for sales and services.

    Categories in common with rostrvm Manager:
  34. Nice Performance Suite (formerly Merced) is an advanced frontline performance management application for sales and services.

    Categories in common with rostrvm Manager:

    UT
    Effective way of protraying adherance to schedule on behalf of all employees. Easy way to manage schedule changes and see some potential for oppertunities with various employees. ie, Changing...Read more
    #18
    #18
  35. Altitude Xperience

    (42)4.0 out of 5

    Altitude Xperience suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.

    Categories in common with rostrvm Manager:
  36. Altitude Xperience suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.

    Categories in common with rostrvm Manager:

    WH
    The economic model of the licences is good to understand ad sell, The support of the presales area and the channel manager is excellent given that they are always willing to resolve our doubts and...Read more
    #19
    #19
  37. 3CLogic Cloud Call Center

    (30)4.2 out of 5
    Optimized for quick response

    Deliver amazing customer experiences and drive effective digital transformation for your enterprise with 3CLogic’s cloud contact center software solution. Want to start a conversation? Click below!

    Categories in common with rostrvm Manager:
  38. Deliver amazing customer experiences and drive effective digital transformation for your enterprise with 3CLogic’s cloud contact center software solution. Want to start a conversation? Click below!

    Categories in common with rostrvm Manager:

    EH
    The account manager is friendly, responsive and provides solutions to the issues we have faced.
    #20
    #20
  39. Verint Workforce Management

    (26)3.9 out of 5

    Verint Workforce Management is web-enabled software that simplifies the complex task of forecasting and scheduling, and provides performance management and eLearning capabilities.

    Categories in common with rostrvm Manager:
  40. Verint Workforce Management is web-enabled software that simplifies the complex task of forecasting and scheduling, and provides performance management and eLearning capabilities.

    Categories in common with rostrvm Manager:

    UH
    Ability to see computer activity and listen to phone calls after the fact