Resolver Reviews & Product Details

Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —whether compliance or audit, incidents or threats—and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Welcome to the new world of Risk Intelligence.

Product Website

Seller

Resolver

Discussions

Resolver Community

Languages Supported

English

Overview by

Mike Granger

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

Resolver Media

Resolver Demo - risk-compliance-dashboard-screenshot

Easily track trends and make informed decisions with our dashboard built for risk and compliance teams. Simplify oversight and focus on what matters most - reducing risk and driving results.

Resolver Demo - erm-dashboard-screenshot

Streamline enterprise risk management with this comprehensive dashboard. Designed for clarity and action, it helps teams identify risks, prioritize efforts, and monitor outcomes - all in one intuitive interface.

Simplify threat monitoring and response with this dashboard tailored for corporate security teams. Stay ahead with real-time insights, track key metrics, and make informed decisions to protect your organization

Resolver Demo - im-investigations-dashboard-screenshot

An example of a dashboard for incident management and investigations.

Resolver Demo - incident-management-dashboard-screenshot

An example of a dashboard for incident management.

An example of a dashboard for security operations.

Tired of dealing with unreported events, slow workflows, and scattered data? Resolver’s Incident & Case Management Software is your all-in-one solution to capture, investigate, and prevent incidents efficiently.

Official Downloads

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Unify your GRC program by Connecting Risks and Breaking Siloes

How NinetyOne Transformed Risk & Compliance with Resolver

Build Business Value by Reducing the Impact of Incidents Before they Happen

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Mirza B.

Manager Operational Risk

Mid-Market (51-1000 emp.)

11/21/2024

"A robust and user friendly risk solution"

4.5/5

What do you like best about Resolver?

Easy to make changes as per our requirements Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Limitations of process flow for few modules Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for your feedback! We're happy to hear that Resolver is helping you with issue management and risk register. We're constantly working to enhance our platform, and we appreciate your input on the process flow limitations.

Ben C.

Sr. Manager, Employee Relations

Enterprise (> 1000 emp.)

11/19/2024

"Large Company Review for Employee Relations Matters and Case Management"

4.5/5

What do you like best about Resolver?

Integration process was seamless and the every day use is easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Would have preferred additional training on the front end with reporting. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're glad to hear that the integration process was seamless and that you find Resolver easy and efficient to use.

Eli A.

Senior Security analyst and incident manager

Mid-Market (51-1000 emp.)

11/12/2024

Business partner of the seller or seller's competitor, not included in G2 scores.

"Excellent experience building a complex solution"

5/5

What do you like best about Resolver?

Resolver has been able to biuld an a complex custom solution for diverse case managment and incident responce Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Initial scope and understanding of the biuld took longer than expected. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're thrilled to hear that Resolver was able to build a complex custom solution for your diverse case management and incident response needs.

Paul H.

Corporate Security

Enterprise (> 1000 emp.)

11/12/2024

"Resolver has been good for our Company."

4/5

What do you like best about Resolver?

The best part about Resolver has to be their customer support. They are extremely helpful and seem to always be available. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

As an admin the interface is difficult to deal with when I wasn't the one who on-boarded the program. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're glad to hear that you find our customer support helpful and available. We strive to provide excellent service to all our customers.

Verified User in Financial Services

Enterprise (> 1000 emp.)

10/30/2023

"Great product and excelent customer service"

4.5/5

What do you like best about Resolver?

Great reports to help track what we are seeing in trends and show the effectiveness of our security team. Easy to upload attachments. easy logon with SSO. Resolver has excelent customer service. Great training during implementation Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Some hiccups with the anonymous report link Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're happy to hear that Resolver has been beneficial for tracking trends and demonstrating the effectiveness of your security team. We appreciate your feedback and will work to improve the experience. Thank you for choosing Resolver for your security needs!

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

6/8/2023

"Easy transition to new system"

5/5

What do you like best about Resolver?

Customer Support provided after the initial setup period is excellent. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Not many dislikes - Would like to see Additional training material become available (videos or self-taught interactive training courses for end users and administrators) Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thanks for taking the time to leave your review! Glad to hear that Resolver has been able to improve your everyday activities your team is involved with. Your feedback around additional training materials has been noted and we'll make sure to pass along to the product team.

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/15/2024

"Resolver is an extremely robust GRC solution with plenty of customizable options and views"

5/5

What do you like best about Resolver?

Nearly unlimited customizations and options Review collected by and hosted on G2.com.

What do you dislike about Resolver?

As in any software / application or system, there are some minor issues which get addressed within reasonable amount of time Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're glad to hear that you find Resolver to be a robust GRC solution with plenty of customizable options and views.

Verified User in Banking

Mid-Market (51-1000 emp.)

11/12/2024

"Resolver has been a great tool"

4/5

What do you like best about Resolver?

Resolver is a very customizable system with an abundance of information. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The implementation process was a massive undertaking, especially with no control libraries pre-populated. The inconsistency in customer support, outside of a FCP, is frustrating at times as the consistency of having one contact who can help with all things Resolver would be preferred. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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It's great to hear that Resolver is helping you stay aware of regulatory changes and requirements with its alert feature and monthly newsletters. We're committed to continuously enhancing our platform to better serve your needs.

Verified User in Computer Software

Enterprise (> 1000 emp.)

11/22/2024

"User Friendly Software; Prompt staff"

4/5

What do you like best about Resolver?

I like that the interface is user friendly and very easily customizable. Additionally, there is great customer support. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

There's only one option for integrated file transfers in the back end. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're glad to hear that you find our interface user friendly and customizable. Our team works hard to provide prompt and helpful customer support.

Rich E.

Security Director

Enterprise (> 1000 emp.)

11/12/2024

"GA Feedback"

4/5

What do you like best about Resolver?

Ease of data entry, eas of implementation and IR linking. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Report formats and cusotmization, pulling data for an executive summary vs. a multiple page report that includes all sections Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We appreciate your feedback on the report formats and customization. We are constantly working to improve our platform, and your input will help us prioritize our enhancements.