Resolver Features
Response (4)
Resolution Automation
Diagnose and resolve incidents without the need for human interaction. This feature was mentioned in 47 Resolver reviews.
Resolution Guidance
Guide users through the resolution process and give specific instructions to remedy individual occurrences. 46 reviewers of Resolver have provided feedback on this feature.
System Isolation
Cuts off network connection or temporarily inactivate applications until incidents are remedied. 45 reviewers of Resolver have provided feedback on this feature.
Threat Intelligence
As reported in 43 Resolver reviews. Gathers information related to threats in order to gain further information on remedies.
Records (3)
Incident Logs
As reported in 59 Resolver reviews. Information on each incident is stored in databases for user reference and analytics.
Incident Reports
Produces reports detailing trends and vulnerabilities related to their network and infrastructure. This feature was mentioned in 59 Resolver reviews.
Resource Usage
As reported in 52 Resolver reviews. Analyzes recurring incidents and remedies to ensure optimal resource usage.
Management (3)
Incident Alerts
As reported in 54 Resolver reviews. Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.
Database Management
Adminstrators can access and organize data related to incidents to produce reports or make data more navigable. This feature was mentioned in 55 Resolver reviews.
Workflow Management
Based on 55 Resolver reviews. Administrators can organize workflows to guide remedies to specific situations incident types.
Case Management (3)
Intake
Based on 56 Resolver reviews. Capture case information from multiple communication channels
Assignment
As reported in 57 Resolver reviews. Deliver rules to assign cases based on type and priority
Escalation
Ability to escalate cases using workflows 55 reviewers of Resolver have provided feedback on this feature.
Analytics (3)
Monitoring
Track all activities related to a case, including audit trails 55 reviewers of Resolver have provided feedback on this feature.
Metrics
Provide metrics to track case progress or success rates 55 reviewers of Resolver have provided feedback on this feature.
Compliance
Based on 53 Resolver reviews. Monitor various types of case compliance
Audit Management (5)
Audit Types
Based on 24 Resolver reviews and verified by the G2 Product R&D team. Define different types of audits such as regular, ad-hoc, or industry-specific.
Validation Rules
Based on 24 Resolver reviews and verified by the G2 Product R&D team. Provide rules that can be used to validate audits based on predefined criteria.
Templates & Forms
Based on 26 Resolver reviews and verified by the G2 Product R&D team. Provide out of the box audit templates and forms for various processes and industries.
Checklists
As reported in 22 Resolver reviews. Auditors can use checklists for multiple processes, both online and offline.
Audit Trail
Based on 25 Resolver reviews and verified by the G2 Product R&D team. Displays all the changes made during audits, including details such as username, timestamp, or type of change.
Regulatory Change Management (5)
Content Library
Based on 30 Resolver reviews and verified by the G2 Product R&D team. Create and maintain a library of regulatory content for compliance purposes.
Updates
Based on 29 Resolver reviews and verified by the G2 Product R&D team. Ability to maintain regulatory content and documents up to date.
Action Plans
Based on 29 Resolver reviews and verified by the G2 Product R&D team. Define and implement corrective and preventive action plans for regulatory change.
Tests
Based on 28 Resolver reviews and verified by the G2 Product R&D team. Include models and tools to perform internal tests that simulate regulatory controls.
Impact Analysis
Based on 24 Resolver reviews and verified by the G2 Product R&D team. Estimate the impact of regulatory changes on the operations of the company.
Risk Management (4)
Risk Identification
Based on 28 Resolver reviews and verified by the G2 Product R&D team. Identify various risk factors such as the inadequate use of technology, human factor, or external risks.
Risk Classification
Based on 28 Resolver reviews and verified by the G2 Product R&D team. Ability to classify risks based on risk type, severity, and custom criteria.
Risk Methodology
Based on 27 Resolver reviews and verified by the G2 Product R&D team. Support for various methodologies and frameworks for risk management.
Goals Monitoring
Based on 27 Resolver reviews and verified by the G2 Product R&D team. Monitor risk management performance against goals and objectives.
Third Party & Supplier Risk Management (1)
Supplier Scoring
Based on 23 Resolver reviews and verified by the G2 Product R&D team. Users can assign scores to suppliers based on the estimated risk of doing business with them.
Business Continuity Management (1)
Recovery Plans
Based on 21 Resolver reviews and verified by the G2 Product R&D team. Ability to create and compare recovery plans using standard out of the box templates.
Platform (4)
Integration
Based on 22 Resolver reviews and verified by the G2 Product R&D team. Delivers APIs and standard integrations with other software systems.
Security & Privacy
Based on 28 Resolver reviews and verified by the G2 Product R&D team. Complies with security and privacy regulations and standards.
Mobile Access
Based on 25 Resolver reviews and verified by the G2 Product R&D team. Allows users to access the software using mobile devices.
Flexibility
Based on 28 Resolver reviews and verified by the G2 Product R&D team. Facilitates software configuration without the need for technical experise.
Services (4)
Implementation
Based on 28 Resolver reviews and verified by the G2 Product R&D team. Assists customes through all the phases of the implementation process.
Training & Learning
Based on 29 Resolver reviews and verified by the G2 Product R&D team. Provides software users with training courses and learning content.
Customer Support
Based on 29 Resolver reviews and verified by the G2 Product R&D team. Delivers customer and technical support, directly or trough partners.
Professional Services
Based on 26 Resolver reviews and verified by the G2 Product R&D team. The vendor provides consulting services such as business process reengineering.
Risk Assessment (2)
Scoring
Users can assign scores to suppliers based on the estimated risk of doing business with them.
AI
Utilize artificial intelligence to analyze third party risks.
Risk Control (3)
Reviews
Review vendor contracts and profiles to ensure compliance with regulation and internal policies.
Policies
Manage and enforce internal policies related to vendor risk management and controls.
Workflows
Provide workflows to mitigate risk and escalate issues proactively.
Monitoring (3)
Vendor Performance
Track vendor performance using supplier data such as a history of transactions and contracts.
Notifications
Send alerts and notifications when corrective actions are needed to address supplier risk.
Oversight
Perform ongoing due diligence activities to auto calculate overall risk for each vendor.
Reporting (3)
Templates
Include reporting templates for activities such as audits and vendor evaluation.
Centralized Data
Consolidate data from multiple systems that manage supplier information.
360 View
Provide a 360 view of suppliers which can be shared with internal or external users.
Moderation - Content Moderation Tools (4)
Text Moderation
Automatically analyzes text for non-compliant or inapproriate content.
User Violation Enforcement
Detects and takes action against users who violate content guidelines.
Audio Moderation
Automatically analyzes audio for non-compliant or inapproriate content.
Image/Video Moderation
Automatically analyzes images and videos for non-compliant or inapproriate content.
Platform - Content Moderation Tools (5)
Toxicity Detection
Automatically detects profanity, spam, threats, and other harmful content.
Custom AI Model
Allows users to train custom AI models for specific use cases.
Analytics and Reporting
Provides insights on content performance and/or user behavior .
Dashboard
Provides a dashboard to monitor and manage all moderation processes.
Customization
Allows user to create customized moderation rules.
Workflows - Audit Management (5)
Audit Trail
As reported in 21 Resolver reviews. Displays all the changes made during audits, including details such as username, timestamp, or type of change in a centralized repository.
Recommendations
Coordinate and track recommended remediation actions. 21 reviewers of Resolver have provided feedback on this feature.
Collaboration Tools
Facilitates collaboration between teams and stakeholders through shared workspaces. 21 reviewers of Resolver have provided feedback on this feature.
Integrations
Integrates with risk management platforms, GRC tools, and other systems. 21 reviewers of Resolver have provided feedback on this feature.
Planning & Scheduling
Based on 21 Resolver reviews. Facilitates the creation of audit plans, schedules, and reminders.
Documentation - Audit Management (2)
Templates & Forms
Provide out of the box audit templates and forms for various processes and industries. This feature was mentioned in 20 Resolver reviews.
Checklists
Provides checklists This feature was mentioned in 21 Resolver reviews.
Reporting & Analytics - Audit Management (3)
Dashboard
Dashboard provides real time or near real time updates and notifications in a centralized location. 21 reviewers of Resolver have provided feedback on this feature.
Audit Performance
Provide information on the performance of the audit activities and processes. This feature was mentioned in 21 Resolver reviews.
Industry Compliance
Based on 21 Resolver reviews. Ensures audits are compliant with industry-specific regulations and standards.
Generative AI - Security Compliance (2)
Predictive Risk
Can analyze patterns and trends in security data to predict potential compliance risks.
Automated Documentation
Can automate the creation of compliance documentation by quickly generating accurate and comprehensive reports.
Monitoring - IT Risk Management (1)
AI Monitoring
Utillizes AI to monitor and report on incidents in real-time.
Operational Risk Management (3)
Operational Risk Methodology
Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO.
Operational Risk Classification
Ability to classify risks based on risk type, severity, and custom criteria.
Operational Risk Identification
Identify various risk factors such as the inadequate use of technology, human factor, or external risks.
Business Resilience (2)
Business Continuity
Support business continuity plans through integrations with business continuity software, incident response, or controls planning
Compliance Management
Reduce risk of legal liability through regulations and standards compliance.
Generative AI (1)
AI Tasks
Automates basic tasks and workflows utilizing AI.
Agentic AI - IT Risk Management (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Agentic AI - Third Party & Supplier Risk Management (2)
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Operational Risk Management (1)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Investigation Management (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Content Moderation Tools (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases





