Resolver Features

Capture case information from multiple communication channels

Deliver rules to assign cases based on type and priority

Ability to escalate cases using workflows

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track all activities related to a case, including audit trails

Provide metrics to track case progress or success rates

Monitor various types of case compliance

Identify various risk factors such as the inadequate use of technology, human factor, or external risks.

Ability to classify risks based on risk type, severity, and custom criteria.

Support for various methodologies and frameworks for risk management.

Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture

Active monitoring of systems, applications, or networks

Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture

Ability to create and compare recovery plans using standard out of the box templates.

Create, manage and track all task activities and progression

Creation, administration, and evaluation of assessments or tests

Manage risks related to IT systems

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Pinpoint and mitigate risk from third-party vendors and suppliers.

Store, manage, and track all electronic documents in a centralized location

Manage and track all disruptions and incidents

Track and manage adherence to policies for any service, product, process, or supplier

Create, manage, and track policies and procedures within an organization

Ensure internal objectives and compliance with policies are met

Identify, monitor, and assess risks to brands

Store, manage and track all forms in a centralized location

Manage risk that occurs from systems failure or inadequate processes

Create, design and manage workflows for repetitive tasks

Automated handling of non-compliant EDI transmissions.

Identify and respond to unexpected problems or failures (ie. "negative events")

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation

Delivers APIs and standard integrations with other software systems.

Complies with security and privacy regulations and standards.

Allows users to access the software using mobile devices.

Facilitates software configuration without the need for technical experise.

Set up connections to third-party platforms to improve business processes

Assists customes through all the phases of the implementation process.

Provides software users with training courses and learning content.

Delivers customer and technical support, directly or trough partners.

The vendor provides consulting services such as business process reengineering.

Users can assign scores to suppliers based on the estimated risk of doing business with them.

Utilize artificial intelligence to analyze third party risks.

Initiate collection and analysis of known risks

Review vendor contracts and profiles to ensure compliance with regulation and internal policies.

Manage and enforce internal policies related to vendor risk management and controls.

Provide workflows to mitigate risk and escalate issues proactively.

Track vendor performance using supplier data such as a history of transactions and contracts.

Send alerts and notifications when corrective actions are needed to address supplier risk.

Perform ongoing due diligence activities to auto calculate overall risk for each vendor.

Include reporting templates for activities such as audits and vendor evaluation.

Consolidate data from multiple systems that manage supplier information.

Provide a 360 view of suppliers which can be shared with internal or external users.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Automates basic tasks and workflows utilizing AI.

Use AI to generate content in the form of text, images, videos, etc.

Automatically analyzes text for non-compliant or inapproriate content.

Detects and takes action against users who violate content guidelines.

Automatically analyzes audio for non-compliant or inapproriate content.

Automatically analyzes images and videos for non-compliant or inapproriate content.

Automatically detects profanity, spam, threats, and other harmful content.

Allows users to train custom AI models for specific use cases.

Provides insights on content performance and/or user behavior .

Provides a dashboard to monitor and manage all moderation processes.

Allows user to create customized moderation rules.

Displays all the changes made during audits, including details such as username, timestamp, or type of change in a centralized repository.

Coordinate and track recommended remediation actions.

Facilitates collaboration between teams and stakeholders through shared workspaces.

Integrates with risk management platforms, GRC tools, and other systems.

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

Customize contracts and forms to collect specific information

Provides checklists

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Provide information on the performance of the audit activities and processes.

Ensures audits are compliant with industry-specific regulations and standards.

Guidelines set by the International Organization for Standardization

Guidelines for conforming to environmental laws, regulations and requirements

Regulations on a company's internal process when dealing with financial reporting

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Receive data and information in real time

Analyze and gain insights into data in real-time

Can analyze patterns and trends in security data to predict potential compliance risks.

Can automate the creation of compliance documentation by quickly generating accurate and comprehensive reports.

Utillizes AI to monitor and report on incidents in real-time.

Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO.

Ability to classify risks based on risk type, severity, and custom criteria.

Identify various risk factors such as the inadequate use of technology, human factor, or external risks.

Support business continuity plans through integrations with business continuity software, incident response, or controls planning

Reduce risk of legal liability through regulations and standards compliance.

Manage and track all disruptions and incidents

Create, manage, and track policies and procedures within an organization

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Anticipates needs and offers suggestions without prompting

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Access software remotely via mobile devices

Investigate and take action at root cause or error in processes to prevent recurring issues

Identify and respond to unexpected problems or failures (ie. "negative events")

Store, manage, and track all electronic documents in a centralized location

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track and document all activities across devices, networks, and other systems

Store and organize documents in a centralized system

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Create, manage and track all task activities and progression

Create, design and manage workflows for repetitive tasks

Track the status over time for a request, process, asset, or transaction

Observe and track the demand, usage, progress or quality of a system, product, or user

Graphical representation of data

Manage the process of evaluating documents or requests submitted for approval

Store, manage and track all forms in a centralized location

Track and monitor efficient handling of all changes/transitions

Notifying as a warning or reminder of a potential or imminent hazard

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Analyze potential risks across the organization

Create, manage, and track policies and procedures within an organization

Manage and track all disruptions and incidents

Active reporting of data and metrics

Notifications that are delivered to users as soon as an event occurs

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Systematic evaluation of the security of a company's overall security system and situation

Track and manage adherence to policies for any service, product, process, or supplier

Initiate collection and analysis of known risks

Active monitoring of systems, applications, or networks

Track revisions and updates made to files and navigate between different versions

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

System alerts about the need to escalate an issue or request

Alter the layout and content of reports

Track and report regulatory data to either internal management or external stakeholders

Define levels of authorization for access to specific files or systems

Maintain personal certifications/qualifications

Gauge satisfaction and receive information for improvement and success

Electronic signing method that validates the authenticity and integrity of a digital document

Compliant with HIPAA, which sets standards for sensitive patient data protection

Timed notification for any upcoming task, deadline, appointment, or activity

Predict future data based on historical data sets

Visually identify, define, and map all details and relationships surrounding business process models and elements

Configure existing workflows to meet your organization's needs

Active reporting of data and metrics

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Form predictions based on past and present data/trends

Reporting of risks associated with specific actions, events, or entities

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Application programming interface that allows for integration with other systems/databases

Scenario-based process that test the validity of business continuity plans and procedures.

Classify levels of threat and organize actions based on priorities

Alter the layout and content of reports

A record of all activities within the system, including user access, changes made, etc.

Notifying as a warning or reminder of a potential or imminent hazard

Assess and score risks using risk matrices

Define levels of authorization for access to specific files or systems

Gauge satisfaction and receive information for improvement and success

Graphical representation of data

Store and organize documents in a centralized system

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Initiate collection and analysis of known risks

Analyze potential risks across the organization

Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems

Manage the process of evaluating documents or requests submitted for approval

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Identify and analyse the reasons behind accidents

Track and document all activities across devices, networks, and other systems

Define and maintain business rules that determine workflow capabilities and criteria

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Systematic evaluation of the security of a company's overall security system and situation

Creation and customization of dashboards

Securely stores data to prevent data loss or breaches

Develop potential scenarios to identify risks and opportunities

Arrange tasks based on the level of priority or urgency

Track revisions and updates made to files and navigate between different versions

Timed notification for any upcoming task, deadline, appointment, or activity

Investigate and take action at root cause or error in processes to prevent recurring issues

Develop potential scenarios to identify risks and opportunities

Track and document all activities across devices, networks, and other systems

Arrange tasks based on the level of priority or urgency

A record of all activities within the system, including user access, changes made, etc.

Assess and score risks using risk matrices

Manage the process of evaluating documents or requests submitted for approval

Alter the layout and content of reports

Predict future data based on historical data sets

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Reporting of risks associated with specific actions, events, or entities

Track revisions and updates made to files and navigate between different versions

Initiate collection and analysis of known risks

Timed notification for any upcoming task, deadline, appointment, or activity

Analyze potential risks across the organization

Active reporting of data and metrics

Investigate and take action at root cause or error in processes to prevent recurring issues

Application programming interface that allows for integration with other systems/databases

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Leave comments and notes on documents for others to view

Facilitates online authoring and publishing of the content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized repository to store content and assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Assemble applications and processes by dragging over and arranging pre-built components

Compliant with HIPAA, which sets standards for sensitive patient data protection

Create, design and manage workflows for repetitive tasks

Securely stores data to prevent data loss or breaches

Set up connections to third-party platforms to improve business processes

Define levels of authorization for access to specific files or systems

Manage user consent requests and documents

Track the management and flow of data throughout the organization

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Application programming interface that allows for integration with other systems/databases

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Create, manage, and track policies and procedures within an organization

Allow users to access multiple services after entering their login credentials once

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, save, and re-purpose templates for emails, forms, etc.

Manage and support multiple languages

Graphical representation of data

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Observe and track the demand, usage, progress or quality of a system, product, or user

Data impact assessments to identify and mitigate potential data risks

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Identify sensitive or personal information collected from users

Online portal through which end users can access the system, manage tasks, or obtain information

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Import and export data to and from software applications

Initiate collection and analysis of known risks

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Store, manage, and track all electronic documents in a centralized location

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Manage and track all disruptions and incidents

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Track and manage adherence to policies for any service, product, process, or supplier

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Use AI to generate content in the form of text, images, videos, etc.

Manage and store data in a database

Create, save, and store files

Alter the layout and content of reports

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze potential risks across the organization

Identify and alert about security breaches by third parties

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

Systematic evaluation of the security of a company's overall security system and situation

Collects and aggregates data from various systems within the IT environment

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Discover patch statuses and vulnerabilities

A chronological record of actions or occurrences within a network, software, or process

Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud.

Automated handling of non-compliant EDI transmissions.

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track and report regulatory data to either internal management or external stakeholders

Track and report on everything that happens within the system or network

A record of all activities within the system, including user access, changes made, etc.

At least a username and password is required to access the system

Track and manage adherence to policies for any service, product, process, or supplier

Create, manage, and print wearable badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

A chronological record of actions or occurrences within a network, software, or process

Configure and receive notifications when something is out of order

Provides a channel for team members to share media files, communicate, and work together

Customize contracts and forms to collect specific information

Track employee schedules, availability, and performance across projects and tasks

Use AI to generate content in the form of text, images, videos, etc.

Information, data and reports that are being tracked over time

Create, design and manage workflows for repetitive tasks

Allow organizations to streamline the check-in process for visitors.

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

A record of all activities within the system, including user access, changes made, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and control the security aspects of an organization's digital assets, resources, and operations

Track and manage the scheduling of tasks

Transcoding an analog video to a digital file for storage

Receive data and information in real time

Identify the physical location of an individual, asset, device, etc.

Alter the layout and content of reports

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Set up connections to third-party platforms to improve business processes

Oversee people and resources to carry out an investigation

Import and export data to and from software applications

Profiles of users providing basic information

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Initiate collection and analysis of known risks

Control system behavior and appearance, and access and report on system status/health from a distant location

Allow users to access multiple services after entering their login credentials once

Track the attendance of specific individuals or groups

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Track, report on and implement actions pertaining to physical safety at the workplace

Active monitoring of systems, applications, or networks

Application programming interface that allows for integration with other systems/databases

Schedule and manage the logistics of activities and other gatherings

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track visitors and purpose of visits

Manage and support multiple locations

Verify the identity of users/devices to enable secure access

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customize contracts and forms to collect specific information

Set up connections to third-party platforms to improve business processes

Manage, organize, and store contact information

Create, design and manage workflows for repetitive tasks

Alter the layout and content of reports

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Timed notification for any upcoming task, deadline, appointment, or activity

Access software remotely via mobile devices

Define levels of authorization for access to specific files or systems

Graphical representation of data

Create, manage and track all task activities and progression

Configure existing workflows to meet your organization's needs

Securely stores data to prevent data loss or breaches

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Administration and control of evidence related to investigations/cases

Access and track notes regarding case activities and updates within case files

Manage and support multiple locations

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Activities related to the initial admission of a charge into the organization's care

Investigate and take action at root cause or error in processes to prevent recurring issues

Allow users to access multiple services after entering their login credentials once

Ability to record, store, update, and retrieve information

Collect and record basic information related to suspects

A system that allows access to a database structure without relying on an external program

Ability to handle large datasets

Finding, identifying and collecting information for legal proceedings

Identify and respond to unexpected problems or failures

Manage the process of evaluating documents or requests submitted for approval

Create, manage, and track all task activities and progression

Collect and track employee or stakeholder acknowledgment of policies and procedures

Condenses long documents or text into a brief summary

Use AI to automatically map controls to relevant regulatory requirements and surface overlaps across frameworks

Create, manage, and track policies and procedures within an organization

Monitor and alert users to changes in laws, regulations, and standards that affect compliance obligations

Map internal controls to applicable regulatory frameworks and standards to identify overlaps and coverage gaps

Generate reports on compliance status, activity history, and supporting documentation for internal or external stakeholders

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Initiate collection and analysis of known risks

Store, manage, and track all electronic documents in a centralized location

Track revisions and updates made to files and navigate between different versions

Gather and organize documentation that demonstrates adherence to policies, controls, and regulatory requirements