Resolver Reviews & Product Details

Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —whether compliance or audit, incidents or threats—and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Welcome to the new world of Risk Intelligence.

Product Website

Seller

Resolver

Discussions

Resolver Community

Languages Supported

English

Overview by

Mike Granger

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

Resolver Media

Resolver Demo - risk-compliance-dashboard-screenshot

Easily track trends and make informed decisions with our dashboard built for risk and compliance teams. Simplify oversight and focus on what matters most - reducing risk and driving results.

Resolver Demo - erm-dashboard-screenshot

Streamline enterprise risk management with this comprehensive dashboard. Designed for clarity and action, it helps teams identify risks, prioritize efforts, and monitor outcomes - all in one intuitive interface.

Simplify threat monitoring and response with this dashboard tailored for corporate security teams. Stay ahead with real-time insights, track key metrics, and make informed decisions to protect your organization

Resolver Demo - im-investigations-dashboard-screenshot

An example of a dashboard for incident management and investigations.

Resolver Demo - incident-management-dashboard-screenshot

An example of a dashboard for incident management.

An example of a dashboard for security operations.

Tired of dealing with unreported events, slow workflows, and scattered data? Resolver’s Incident & Case Management Software is your all-in-one solution to capture, investigate, and prevent incidents efficiently.

Official Downloads

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Unify your GRC program by Connecting Risks and Breaking Siloes

How NinetyOne Transformed Risk & Compliance with Resolver

Build Business Value by Reducing the Impact of Incidents Before they Happen

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Verified User in Security and Investigations

Enterprise (> 1000 emp.)

11/12/2024

"Very helpful support with quick response"

3.5/5

What do you like best about Resolver?

Support. Being able to get someone to help quickly. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Complexity. The ability to do a lot of things is great, but there is a lot of work behind making changes to our environment Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for your positive feedback on our support team's quick response. We understand that the complexity of our platform can be overwhelming at times, and we are continuously working to simplify processes for our users. We appreciate your input!

Maha K.

Small-Business (50 or fewer emp.)

6/13/2023

"Works great for my department needs."

5/5

What do you like best about Resolver?

Resolver has many capabilities, the possibility to build your own templates and portals. You can build it to fit your department needs. Easy to pull reports and create tickets. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The more I used it the more I realized there is little to dislike about resolver. Definitely learning about the resources definitely help me and my team out Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thanks for taking the time to leave your review! We'll make sure that we will pass along your input to our product team but please feel free to reach out directly and we would be more than happy to help you. We're always working on new features and improvements and your feedback is much appreciated.

Verified User in Insurance

Enterprise (> 1000 emp.)

11/12/2024

"It has been effective for our business"

5/5

What do you like best about Resolver?

Ease of using, storage, searchability and comfort knowing we have secure information Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Lack of storage of large video files, and difficulty doing data searches Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for sharing your positive experience with Resolver. We appreciate your feedback on the areas of improvement, such as storage for large video files and data search. We are committed to addressing these to enhance your overall experience with our platform.

Verified User in Banking

Enterprise (> 1000 emp.)

11/12/2024

"Great response time on build discussions and minor updates to platform"

5/5

What do you like best about Resolver?

The ticket system has been great with very quick turn around

Also the scoping and response time on new integration has been wonderful Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The limitations as to what we can do and how the forms are built and layered

Also the level of admin functionality. I feel there should be more that just one level Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're happy to hear that Resolver has been helpful for your business onboarding and process streamlining. Your feedback on the limitations and admin functionality is valuable, and we'll take that into account as we continue to enhance our platform.

Verified User in Computer Hardware

Enterprise (> 1000 emp.)

11/19/2024

"Resolver Review"

4/5

What do you like best about Resolver?

Ability to customize to customer environment for ease of entry. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Steep learning curve that I don't think if fully addressed during implementation; not easy to customize reports. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're glad to hear that you find Resolver customizable to your environment for ease of entry. We understand that the learning curve and report customization can be challenging, and we're continuously working to improve these areas. Thank you for sharing your feedback.

Verified User in Banking

Mid-Market (51-1000 emp.)

12/2/2024

"Positive Experience"

4/5

What do you like best about Resolver?

It is realtively versatile product that we couls customize Review collected by and hosted on G2.com.

What do you dislike about Resolver?

it is realtively easy to use. there is not much to complain about really. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/13/2024

"Enterprise Solution"

4.5/5

What do you like best about Resolver?

Customizability, continuous updates/improvements, reporting features, rapid response times from Resolver Team. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Some configurations can seem overly complicated to achieve for certain simple use cases. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're glad to hear that you appreciate Resolver's customizability, continuous updates, reporting features, and rapid response times. We understand that some configurations may seem complicated, and we're continuously working to improve user experience and simplify processes. Thank you for sharing your feedback!

Tom N.

Port Administrator

Enterprise (> 1000 emp.)

5/26/2021

"Resolver - the Incident Management and Strategic Risk Management Tool that Enables Our Operation"

5/5

What do you like best about Resolver?

We like the Resolver options for data entry, and analytics (reports, etc.). We were very pleased with Resolver's friendly and available staff both during implementation as well as ongoing use. The Resolver team is constantly contacting us for input for continuous improvement. There seems to be a genuine desire to change the way companies assess risks and measure the effectiveness of risk controls using the analysis of historical data. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Not much. We are particularly satisfied with the Resolver products we have incorporated in our daily security and safety operations. Resolver could improve with better and wider integration with many of the 3rd party applications currently available. At times the format of the Perspective user interface could confuse first time users or those with less knowledge of how to best employ the application. However, the helpful staff of Resolver went the extra mile to work with us on training. Review collected by and hosted on G2.com.

Recommendations to others considering Resolver:

Be sure to reach out to current users to review their perspectives. This iseems to be particularly rewarding if you can contact others in your industry sector. Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

We employ the Resolver product for incident data analysis, strategic risk management, and security analysis. Our users have found the reports and other products to be very beneficial. At the "ground" level users are able to easily enter data - statements, photos, or other attachments, while at the operational and strategic level Resolver's powerful analytics provide the capability to really look at what is going on over time within our "space". Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/12/2024

"I was a CCO and have both been an administrator and user of the application"

5/5

What do you like best about Resolver?

The user interface was very easy for users. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It's long, I wish it was quicker to use for attestaion purposes. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for sharing your experience with Resolver. We're happy to hear that it's been beneficial for risk management and compliance purposes. We'll take your feedback about the speed of the application into account for future enhancements.

Gerard K.

Small-Business (50 or fewer emp.)

10/23/2023

"Great software program."

4.5/5

What do you like best about Resolver?

The technical support is top notch. When an issue is sent to Resolver, the support team respond fairly quickly and they will not close out the ticket until the issue is resolved. They are constantly making improvement to make my job easier. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Whe we first started out with Resolver Core, there were different issues with duplicated files, search issues and other bugs. The Resolver team has been diligent about rectifying these issues. Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

We are a Public Housing Authority. We receive complaints and investigate issues concerning lease violations, criminal activity and tenant complaints, to name a few. Resolver Core allows us to retreive all relative reports concerning a tenant or tenants quickly for different proceedings and is a force multiplyer for our agency.

I just wish there was a better learning model for less tech savvy persons like myself. Review collected by and hosted on G2.com.